After being unhappy with our previous Health and safety providers we decided to move to Shield. Their system is thorough and extremely easy to use/set up. All the members of the team we have dealt wit... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Awful company. Please please do not sign up. Very poor service and they lock you into yearly contracts. They never come back To you when you need assistance. Typical company that promises you everyt... See more
Another successful first aid and fire marshal training day carried out by Andy Cooke who kept everyone interested and involved throughout the day. Hope we never have to put into practice what we have... See more
Company replied
I arranged an emergency first Aid at work training for 12 people and we had Najma lead the session. She was engaging, personable and professional, not to mention she had a great sense of humour too! T... See more
Company replied
Company details
Written by the company
Shield Safety is one of the UK’s leading providers of Food Safety Audits, Fire Safety Assessments and Health & Safety Solutions across all sectors
Contact info
45/47, 1st Floor, Newton Street, M1 1FT, Manchester, United Kingdom
- 020 3740 3744
- shieldsafety.co.uk
3.9
Great
166 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing response to request
I requested access to allow us to look at the product and it was sorted in minutes and worked first time.
Great support
16 December 2021
Unprompted review
Reply from Shield Safety
We're really glad that you had great support and took the time to leave us this review
Best regards,
Hannah
Throughout the audit
Throughout the audit, Amanda and Tony were incredibly professional, educated, and nice. As a result, we were able to turn the dreaded auditing process into a pleasant one.
15 December 2021
Unprompted review
Reply from Shield Safety
Thank you for your review, Mary. We really appreciate you taking the time to let us know your thoughts and will ensure that Amanda and Tony are given the great feedback
Best regards,
Hannah
Most helpful and informative.
9 December 2021
Unprompted review
Reply from Shield Safety
Thank you for taking the time to leave a great review. We're glad you found our colleagues to be helpful and informative - we'll be sure to pass on the feedback
Best regards,
Hannah
Another successful first aid and fire marshal training day at Peach…
Another successful first aid and fire marshal training day carried out by Andy Cooke who kept everyone interested and involved throughout the day. Hope we never have to put into practice what we have learnt! Many thanks again to Andy for his clear and informative delivery.
19 November 2021
Unprompted review
Reply from Shield Safety
Thank you for leaving your feedback for Andy and our Training Team. We're delighted that you and your colleagues found the training to be so useful and interesting.
Best regards,
Hannah
Reply from Shield Safety
Thank you for sharing your thoughts on our services, we're really glad you found us to be perfect. We value our customer's opinions and always want to hear your thoughts and feedback
Best regards,
Hannah
These guys delivered our First Aid…
These guys delivered our First Aid training on site. We use Shield Safety for compliance diaries, on site training, site audits, RiskProof (formerly Compliance Centre) and they also provided guidance during the pandemic.
18 November 2021
Unprompted review
Reply from Shield Safety
Thank you for taking the time to leave a great review. We’re pleased you think we deliver great service and it’s fantastic to hear that you trust us with so many different services. We’d love to hear more of your thoughts and suggestions Ryan, please can you email us at customerservices@shieldsafety.co.uk so we can discuss this further
Best regards,
Hannah
Fantastic Training
Fantastic Training, had the whole group really engaged throughout.
17 November 2021
Unprompted review
Reply from Shield Safety
Thank you for leaving us a review, Sophie. We’re delighted with what you think of us and appreciate the great feedback.
Best regards,
Hannah
Closed the Ticket without any resolution
8 November 2021
Unprompted review
Reply from Shield Safety
Thank you for your review, Nadeem. We’re really sorry that you felt the need to leave a negative review and I'm glad that we have been able to reach a resolution to your issue offline
Best regards,
Hannah
My queries have been resolved in the end
After posting a bad review my queries have been resolved finally this was done quickly this time.
Not happy that only after posting a bad review someone actually decided to look into my queries.
16 September 2021
Unprompted review
Very poor
Very poor. No support offered & very slow to respond to queries. Compliant centre is not user friendly, making things impossible to find.
4 June 2021
Unprompted review
Reply from Shield Safety
Thank you for taking the time to leave us a review
I'm really sorry that no support has been offered to you and it takes a while to get a response. We'd like to get to the bottom of this and rectify any problems you've experienced. Please can you email us at support@compliancecentre.co.uk to discuss this in more detail
Best regards,
Hannah
Stella was great
Stella was great. very helpful with getting everything sorted. Made the whole process a breeze
18 May 2021
Unprompted review
Stella was a diamond today
Stella was a diamond today - extremely helpful and patient due to my wifi connection who kept dropping. She made me feel confortable and boosted my confidence by praising us on Covid action taken. Top class service really 😀
13 May 2021
Unprompted review
Stella was fantastic
Stella was fantastic in helping me along the way with our safe to trade audit. Very helpful and informative, any questions I had were answered quickly, making the whole thing much easier. Thank you very much
6 May 2021
Unprompted review
all been good and proper conducted
30 April 2021
Unprompted review
Interviewer was extremely helpful
Interviewer was extremely helpful, offering guidance and suggestions when needed.
29 April 2021
Unprompted review
Absolute pleasure
Absolute pleasure to have auditing me. Kind. Understanding. Informative and helpful follow up was fast with all help given to get defects sorted. Communication is key and Stella has been “Stella”
An asset to your team
27 April 2021
Unprompted review
Professional service.
Professional,friendly, everything was explained clearly and concisely.
25 April 2021
Unprompted review
Excellent company
Excellent company. We have used Shield Safety for a number of years and they have always been incredibly helpful. Alex Langtree helped on out most recent case and I could not fault him.
Alex was incredibly professional and a great help. Thank you Alex.
8 April 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.