After receiving this service, I canceled it the same day. It is more focused on helping you figure out which job you want, rather than getting you to that job. The "instructor" I was chatting with ne... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am increasing my rating as Shift responded to my review immediately and refunded the subscription amount. The customer service was impeccable. The adverts are misleading and suggest the app conta... See more
Company replied
Olivia was very helpful in our coaching sessions and gave helpful and useful feedback that helped me in my interview process. The suggestion she gave with my resume also helped me land move interview.... See more
Company replied
I only had one session with Ally, but she was great and is so supportive throughout what is a really challenging process in applying and interviewing for jobs. I give her 5 stars as a coach, but I did... See more
Company replied
Company details
Written by the company
Get professional support & land your dream job effortlessly with Shift! We’re here to make your job search journey easier and more effective. With our powerful tools and expert guidance, you'll stand out, land interviews, and reach the career you’ve always wanted.
Contact info
United States
- contact@shift.careers
- shift.careers
3.1
Average
110 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Excellent Experience
Ally helped me understand why my resume was rejected. She also suggested a few changes. Moreover, my LinkedIn needed a makeover. Above all, she explained why certain job descriptions are not a great match for me.
11 June 2026
Unprompted review
Reply from Shift
Dear Preethi,
We’re glad to hear that Ally was able to help you better understand your resume performance and provide clear, practical suggestions for improvement.
Warm regards,
Shift Careers Team
Worst experience—highly suspicious and…
Worst experience—highly suspicious and completely unresponsive.
I have had a terrible experience with shiff.careers. They send an overwhelming number of automated emails, yet completely ignore direct replies and support inquiries. Worse, I have lost a significant amount of money with zero resolution. Avoid this platform; it feels like a total scam.
11 June 2026
Unprompted review
Reply from Shift
Dear Kalpesh,
Thank you for sharing your feedback. We're very sorry to hear about your experience and that you feel you have not received the support or resolution you expected.
Our team will prioritise reviewing your case and getting back to you as soon as possible.
Warm regards,
Shift Careers Team
Shift Careers . They are horrible
They are horrible . Their service is pathetic . They will try to fool you in ordering their subscription . Please be very very careful before deciding to swipe your card and pay them . Refund is a mission possible . Simple advice . Please avoid them
1 June 2026
Unprompted review
Reply from Shift
Dear S R,
Thank you for sharing your feedback. We're sorry to hear that your experience has left you feeling this way.
We would appreciate the opportunity to review your case in detail and address your concerns directly. Please contact us at contact@shift.careers.
Warm regards,
Shift Careers Team
Excellent Career Coaching and Personal Branding Support
I had a very positive experience working with Lina from Shift. At a time when I was finding it difficult to generate interest from potential employers, Lina provided valuable guidance on improving my CV and LinkedIn profile. Her attention to detail and thoughtful approach helped me better present my professional experience and achievements.
Following the changes, I noticed an increase in recruiter engagement and interview opportunities, which ultimately contributed to my successful job search.
Throughout the process, Lina was professional, responsive, and genuinely committed to supporting my career goals. I would recommend Lina and the team at Shift to professionals looking for career coaching, CV enhancement, and personal branding support.
4 April 2026
Unprompted review
Reply from Shift
Dear Sanjeev,
We’re delighted to hear about your positive experience working with Lina. It’s especially great to know that her guidance on your CV and LinkedIn profile helped you better present your experience and ultimately contributed to increased recruiter engagement and interview opportunities.
Warm regards,
Shift Careers Team
Ally is an excellent listener and an…
Ally is an excellent listener and an incredible expert in how she creates a career plan. I am glad that I was working with her.
20 May 2026
Unprompted review
Reply from Shift
Ralph, thank you for taking the time to share your feedback.
We’ll be sure to pass your kind words along to Ally - she’ll really appreciate hearing this.
Warm regards,
Shift Careers Team
No communication while the subscription…
No communication while the subscription is active. Suddenly out of the blue they will charge you of the fees. Did not find any of the materials useful. Not at all recommended.
3 June 2026
Unprompted review
Reply from Shift
Dear Vashundhara,
Thank you for sharing your feedback. We're sorry to hear that your experience felt unclear and did not meet your expectations.
We aim to provide transparent communication regarding subscription activity and billing, as well as structured guidance throughout the program. However, we understand that this was not your experience, and we take your concerns seriously.
We would appreciate the opportunity to look into this further and better understand what happened in your case. Please contact us at contact@shift.careers with the email address linked to your account, and our team will review your situation and assist you accordingly.
Thank you again for your feedback.
Warm regards,
Shift Careers Team
Olivia was so patient with me
Olivia was so patient with me. I had a lot of questions, some of them probably basic, and she never made me feel like any of them were a waste of time. Took her time with each one and gave me real answers. Thank you!
20 May 2026
Unprompted review
Reply from Shift
Dear Eleanor,
Thank you for taking the time to share your feedback.
We're very glad to hear that Olivia was able to support you patiently and answer all of your questions thoroughly. Creating a space where every question can be asked without hesitation is an important part of the experience we aim to provide, and it's great to know this came through in your interaction.
We’ll make sure to pass your kind words along to Olivia—she’ll really appreciate hearing this.
Thank you again for your feedback and for being part of Shift Careers.
Warm regards,
Shift Careers Team
No communication while the subscription…
No communication while the subscription is active. Suddenly out of the blue they will charge you of the fees. Did not find any of the materials useful. Not at all recommended.
3 June 2026
Unprompted review
Reply from Shift
Dear Yuvraj,
Thank you for sharing your feedback. We're sorry to hear that your experience felt unclear and did not meet your expectations.
We aim to provide transparent communication regarding subscription activity and billing, as well as structured guidance throughout the program. However, we understand that this was not your experience, and we take your concerns seriously.
We would appreciate the opportunity to look into this further and better understand what happened in your case. Please contact us at contact@shift.careers with the email address linked to your account, and our team will review your situation and assist you accordingly.
Thank you again for your feedback.
Warm regards,
Shift Careers Team
Complete waste of time and money
Complete waste of time and money! SCAM! Cancelled within 15 minutes and asked for a refund. Of course they're slow with responding!
UPDATE...Response from shift received 11 hours later:
Hi there,
Thank you for reaching out.
Your subscription has been successfully cancelled. As much as we’d like to accommodate, according to our refund policy we’re unable to issue a refund in this case. That said, you still have access for the remaining period - and we’d love for you to make the most of it!
During this time, you can still chat with our career coaches to get personalized guidance, tips, or answers to any questions you have about your job search. Our team is here if you’d like any help or guidance before your access ends.
We are sorry to see you go and we hope the platform was helpful during your time with us. If you ever decide to come back, you are always welcome to rejoin.
If there is anything else we can help you with in the meantime, feel free to reach out.
Thank you for trying out Shift Careers!
Warm regards,
Shift Careers Team
AGAIN, THIS SITE IS A SCAM!
16 June 2026
Unprompted review
Reply from Shift
Dear J R,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We would appreciate the opportunity to review your case and better understand the issues you've encountered. Please contact us directly at contact@shift.careers with the email address associated with your account, and our team will personally investigate the matter and work toward a resolution.
Thank you for bringing your concerns to our attention.
Warm regards,
Shift Careers Team
No refund - No help - Just Ghosting - SCAM
After I paid, I wasn't even able to log in so I could use the service. I sent an email for help, they sent me the simple steps to follow that everybody knows, and of course, I had done all the troubleshooting, but the result was negative.
I asked them to refund the money but they are not answering just ghosting.
The customer service person's name is Faye. I feel they are scammer.
They advertise that you can start with $20 but its not the case. They are just abluff master. There are many hidden fees. Every step you go in application, they ask for extra money.
Stay away with the cheater.
I WANT MY MONEY BACK!
15 June 2026
Unprompted review
Reply from Shift
Dear Alex,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We understand your frustration and recognize the importance of clear communication regarding both our services and refund policy. We aim to be transparent about program requirements and support options, and we take concerns such as yours seriously.
We would appreciate the opportunity to review your case and better understand the issues you've encountered. Please contact us directly at contact@shift.careers with the email address associated with your account, and our team will personally investigate the matter and work toward a resolution.
Thank you for bringing your concerns to our attention.
Warm regards,
Shift Careers Team
No help available
No help available. No disclosure that they are addicted to LinkedIn (Which is fraud city). Too many barriers to qualify for a refund: complete 30% of program over 7 consecutive days within 10 days of purchase.
AVOID!!
29 May 2026
Unprompted review
Reply from Shift
Dear Customer,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We understand your frustration and recognize the importance of clear communication regarding both our services and refund policy. We aim to be transparent about program requirements and support options, and we take concerns such as yours seriously.
We would appreciate the opportunity to review your case and better understand the issues you've encountered. Please contact us directly at contact@shift.careers with the email address associated with your account, and our team will personally investigate the matter and work toward a resolution.
Thank you for bringing your concerns to our attention.
Warm regards,
Shift Careers Team
Don't trust their advertisements
Don't trust their advertisements. They claim they will help you with tailoring your resume and preparing for interviews to get shortlisted in a month, but it is just a lie.
Once you pay, they just give you some generic information, boring theoretical lessons, and psychological questions about your desires. This is what every applicant already knows! There is no real or direct help for job seekers who are in a rush.
Even their sample CV is completely outdated (last update is 2014!). They put education at the top and experience at the bottom, which no professional recruiter accepts today. Their marketing claims are so far from reality. They just talk and waste your time. Highly do not recommend.
22 May 2026
Unprompted review
Reply from Shift
Dear Sue,
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations.
We strive to provide a combination of educational resources, practical job search guidance, and personalized support, but we understand that different job seekers have different needs and timelines. We take concerns about our content, coaching, and marketing communications seriously, and we appreciate you bringing these points to our attention.
We would like the opportunity to review your experience in detail and investigate the concerns you've raised. Please contact us directly at contact@shift.careers with the email address associated with your account, and our team will personally look into the matter and work toward a fair resolution.
Thank you again for your feedback. Input from our customers helps us continue improving our services and support.
Warm regards,
Shift Careers Team
Total Bait-and-Switch
Total Bait-and-Switch - Do Not Recommend:
I signed up for Shift Careers expecting active, day-to-day partnership and live interview exercises with a career counselor. Instead, I was met with dead text modules and automated "homework" assignments.
To make matters worse, after paying out-of-pocket, the next available slot for a live 30-minute coaching session was three weeks out.
For a time-sensitive tech job search, waiting weeks for a single phone call is completely unacceptable.
The platform is designed around automated gatekeeping rather than high-level, tech-focused guidance. I have canceled my subscription and demanded a full refund.
Do not waste your money here if you need real, timely career support.
28 May 2026
Unprompted review
Reply from Shift
Dear Thomas,
Thank you for taking the time to share your experience. We're sorry to hear that the service did not meet your expectations.
We understand that when you're actively searching for a job, especially in a fast-moving field like tech, timely support is critical. While our program combines self-paced learning materials with personalized coaching, we recognize that the availability of coaching sessions can significantly impact the overall experience.
We take your feedback seriously and would like the opportunity to review your case and address your concerns directly. Please contact us at contact@shift.careers with the email address associated with your account, and our team will personally investigate the situation and work toward a resolution.
Thank you again for your feedback. It helps us continue improving the experience we provide to our customers.
Warm regards,
Shift Careers Team
Simply fraud
Simply fraud. Please my message before you choose this site for career. I dnt get any calls or msgs from recuters even the customer support people's also response us very late. I took a membership for 1 week trail it just cost of $9 +$34 for month but noting i find good from them . GOD WILL TAKE SEVIOUR Action on them definitely..
27 May 2026
Unprompted review
Reply from Shift
Hi Deem,
Thank you for sharing your feedback. We're sorry to hear that your experience left you feeling this way.
We take concerns like this seriously and would appreciate the opportunity to understand what happened and investigate your case properly. Please contact us directly at contact@shift.careers with the email address associated with your account and any relevant details, and our team will personally review the situation and work toward a resolution.
Warm regards,
Shift Careers Team
Reply from Shift
Hi there,
Thank you for sharing your feedback. We're sorry to hear that your experience left you feeling this way.
We take concerns like this seriously and would appreciate the opportunity to understand what happened and investigate your case properly. Please contact us directly at contact@shift.careers with the email address associated with your account and any relevant details, and our team will personally review the situation and work toward a resolution.
Warm regards,
Shift Careers Team
I was really anxious going in
I was really anxious going in. I haven't job hunted in over six years and everything feels different now. My coach was patient and didn't make me feel silly for not knowing things. Feeling a lot less overwhelmed.
22 May 2026
Reply from Shift
This really means a lot to us, thank you for sharing. Returning to the job market after years away takes real courage, and it's exactly the kind of moment we built Shift Careers for. We're so pleased your coach was able to create a safe, judgment-free space for you.
Warm regards,
Shift Careers Team
They charge in usd and don't even…
They charge in usd and don't even mention clearly anywhere that the customers are being charged in usd. When talking with customer service they will give you hard time as well that everything is non refundable and so on. It's too hard to pay freaking 80 usd for 4 week plan. I would be happy to pay that amount if you guys make the surety of 100% that i will land the job.
20 May 2026
Unprompted review
Reply from Shift
Dear Dev, thank you for your honest feedback, we're sorry your experience left you frustrated. Transparency around pricing is something we care deeply about, and your comment about currency clarity is something we will take a close look at.
We also regret that your interaction with our customer service team didn't feel supportive as that's not the standard we hold ourselves to.
It's worth noting that no service in this space is able to guarantee job placement, as outcomes depend on multiple factors, but we are fully committed to giving every customer the best possible guidance to help them land roles they are targeting faster and with less overwhelm.
Please reach out to us at contact@shift.careers so we can review your case - we'd love the chance to make this right.
Warm regards,
Shift Careers team
It felt less like a coaching session…
It felt less like a coaching session and more like talking to someone who's been on both sides of the hiring process. My coach understood what recruiters actually look for. Very refreshing to talk to a real person.
20 May 2026
Reply from Shift
Dear Marie, this is exactly what we set out to create, thank you! Our coaches bring real-world hiring experience precisely so conversations feel genuine and grounded. We're thrilled that came through for you. Wishing you the very best in your search!
Warm regards,
Shift Careers team
My coach picked up on things about my…
My coach picked up on things about my CV that I genuinely couldn't see myself, mostly around the language I was using. I'd been writing job descriptions instead of talking about impact. Once she pointed it out I couldn't unsee it. Really practical session, left with a clear list of things to fix.
19 May 2026
Reply from Shift
Dear Juana, we are so glad your coach was able to bring that to light in a way that stuck. A clear action list is exactly what we aim to leave every session with. Best of luck putting it all into practice, we're rooting for you!
Warm regards,
Shift Careers team
Good session
Good session, useful tips. I'd say go in with specific questions ready. I wasn't fully prepared and felt we spent a bit of time just getting started. That's on me though. The LinkedIn advice alone was worth it.
18 May 2026
Reply from Shift
Dear Steve, thank you for the kind words and the genuinely helpful tip! You're right that coming in with specific questions helps make the most of the time. Really pleased the LinkedIn guidance delivered. Wishing you the best in your search!
Warm regards,
Shift Careers team
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