UPDATES.05.2023 at 14:15 ,of course she called me at at 14:26 , THANKS TO MANAGER THAT REALLY ACTING IN PROFESIONAL WAY I hope that you will continue like that NO ONE HAVE TO BE DISCRIMINATE OR GE... See more
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See what reviewers are saying
I have been a client of Shine bank since the month of May 2023. I am very much satisfied with their services and the most important thing for me is that all the advisors speak English. This is somethi... See more
Just had a bodywork repair done by them on my car..forgot the operators name but he was brilliant..Great repair & bodywork looks good as new..I'm extremely satisfied & would highly recommend this comp... See more
Company replied
My experience with Shine was amazing. I registered for a micro company previous month and it went as smooth as possible. And the support was amazing. I had the pleasure to talk with 2 support age... See more
Company details
- Bank
- also in
- Bookkeeping service
- Business-to-Business service
- Financial Institution
- Payment service
- Private Sector Bank
About Shine
Written by the company
Le compte pro qui simplifie le quotidien des entreprises et des indépendants.
Shine propose un compte pro responsable et 100% en ligne, véritable copilote bancaire et administratif pour les entreprises, TPE, PME, startups, les indépendants, les professions libérales, les artisans et les freelances.
Grâce à Shine, plus de 120 000 entreprises, professionnels et freelances profitent d'une expérience bancaire simplifiée et peuvent se concentrer sur ce qui compte vraiment : leur réussite. 🚀
"Le kit de survie administratif des entrepreneurs et des indépendants" - FORBES
"Une tarification simple et transparente qui contraste avec celle des établissements traditionnels." - LE FIGARO
Shine propose un compte pro responsable et 100% en ligne, véritable copilote bancaire et administratif pour les entreprises, TPE, PME, startups, les indépendants, les professions libérales, les artisans et les freelances.
Grâce à Shine, plus de 120 000 entreprises, professionnels et freelances profitent d'une expérience bancaire simplifiée et peuvent se concentrer sur ce qui compte vraiment : leur réussite. 🚀
"Le kit de survie administratif des entrepreneurs et des indépendants" - FORBES
"Une tarification simple et transparente qui contraste avec celle des établissements traditionnels." - LE FIGARO
Élu Service Client de l'Année 2026* dans la catégorie Banque en ligne pour entreprises
Written by the company
- Disponible 7j/7 avec un service client 100% basé en France
- L’essentiel pour nous reste l’humain et la relation que nous créons aux côtés de nos clients. <br /><br /> Nous sommes fiers que notre service client ait été récompensé 3 années consécutives au concours Élu Service Client de l'Année. <br /><br /> Vous aussi, rejoignez nos 120 000 clients et profitez du meilleur des services bancaires sans perdre l'accompagnement humain d'une banque traditionnelle ! <br /><br /> <em>* Catégorie Banque en ligne pour entreprises – Étude BVA Xsight – Viséo CI – Plus d’infos sur escda.fr</em>
Contact info
122 rue Amelot, 75011, Paris, France
- contact@shine.fr
- shine.fr
4.6
Excellent
8k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 5% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Could never have done it without SHINE!
Just pure magic! As South African,widow,single mom alone in France SHINE helped me to create my own account after I struggled and tried 2 times on my own to create it through the "Chambre de Commerce" in France. It was impossible. They totally ignored my requests and it was so complicated. Thank you SHINE for all your support and hard work and always rapid and spot on replies and always explain all the questions for all of us to understand. I am for ever grateful. It is possible to start from Zero and have joy and happiness with the help and support of SHINE. Go for it!!! All worth it. I am not technology savy at all and the Application is super easy to use. straight forward. No nonsens and many clicks here and there. Just what you need.
8 March 2022
Unprompted review
Reply from Shine
Hello Willandra,
Thank you so much for your nice review ! I share it right away with the team 🤩
It is a pleasure to welcome you at Shine and I am happy to learn that we were able to help you.
Lou de Shine ✨
Shine is Awesome!
Shine is very simple to use. There employees are super cool. They respond quickly and let you informed well with the ongoing process. They will also inform or alert you about the next step to be taken. I would highly recommend to the people who are newly starting there micro-enterprise. Awesome service.
20 February 2022
Unprompted review
Reply from Shine
Good morning,
Thanks a lot for your message.
We are very happy to work with you, and wish you the greatest success 🚀
Best,
Franck from Shine
Easy to use
Easy to use, available in english but it would best if the facturation on sum up which is your partner is synchronized so when we pay our CFE it would calculate the data from the invoices from your partner.
6 February 2022
Unprompted review
Reply from Shine
Hello Yvette,
Thanks a lot for your feedback.
Kind regards,
Lou from Shine
Horrible service
Horrible service. A complete waste of time. I wouldn't trust shine.fr ever again. This is just another company who thinks it can set up thanks to chat bots. Mediocre and I wouln't recommend it to anyone.
26 January 2022
Unprompted review
Reply from Shine
Hello,
I am sorry to read that you had a bad experience with our chat bot. Please be assured that we have a customer support team, available 7/7 and ready to answer your questions. 🤗
Do not hesitate to contact me on feedback@shine.fr, I would love to offer you assistance.
Kind Regards,
Lou de Shine
Easy bank account for freelancers
Easy bank account for freelancers. Cheap and efficient.
16 January 2022
Unprompted review
Reply from Shine
Good afternoon Pierre,
We are very glad to match your expectations 🚀
Have a great day,
Franck from Shine ☀️
Very good
Very good, easy to use ... a great experience for a low price
3 January 2022
Unprompted review
Reply from Shine
Good morning Guillaume,
Thanks a lot for your message we are very happy to fill your needs.
Best,
Franck from Shine ☀️
Works like a charme and very easy to…
Works like a charme and very easy to use. Happy.
2 January 2022
Unprompted review
Reply from Shine
Good morning Baris,
Thanks a lot for your review.
We are happy to make you happy 😍
Best,
Franck from Shine ☀️
Perfect bank for small business
Very useful in many way for small entrepreneurs and easy to understand. I recommande it 100%
26 December 2021
Unprompted review
Reply from Shine
Good morning Sarah,
Thanks a lot for your review 😊
We are very happy to work with you, we wish you the greatest success 🚀
Best,
Franck from Shine
Rubbish
Rubbish. Avoid like plague. Opened the account months ago and noticed on my app they blocked it. So I popped a question why my account blocked. After 2 days got the answer: we got notified from administration your company is ceased. We do not offer personal account.
Ffs. What a a bunch of incompetent........
Mama told me ask before shooting.
The company does exist, its barely operating on 500nm². The Shine account receives all card processing and online website income. Connected to all business related suppliers and debits and of course to URSAF. Anyone can look up nowdays a company if they have any doubt. Even a 5 years old sitting on a toilette can do that. Don't need a degree for it. The administration made a mistake and they corrected it. Maybe you should communicate with your own customers before you making decisions. Or hire a 5 years old to do that for you.
23 December 2021
Unprompted review
Reply from Shine
Good morning,
Thanks for contacting us.
We have sent you an information request in order to retrieve your case and fulfill it.
You can also feel free to contact us on feedback@shine.fr if you would like to discuss deeper about your feedback.
Thanks for your understanding,
Best,
Franck from Shine
Excellent
Rapide, efficace, simple d'utilisation, super application mobile!
20 December 2021
Unprompted review
Reply from Shine
Bonjour Nataliya,
Merci pour votre retour encourageant 😊
N'hésitez pas à nous faire part de toutes vos idées d'amélioration sur feedback@shine.fr
Belle journée,
Franck de Shine
Great support for freelance beginners
Good UX, good and very reactive support, very effective copilot into France's notoriously fiendish bureacracy.
19 December 2021
Unprompted review
Reply from Shine
Good morning Fabien,
Thanks a lot for your feedback, our teams are very glad to support you throughout your entrepreneurship adventure 😊
Best,
Franck from Shine
perfect experience
perfect experience : easy to start, relevant information when needed
18 December 2021
Unprompted review
Reply from Shine
Good afternoon Anna,
Thanks a lot for your message. Feel free to contact us via feedback@shine.fr if you have any request, our team is here for you 😊
Have a great day,
Franck from Shine ☀️
Very easy to use
Very easy to use, quick and efficient, great customer support, full of relevant advices
17 December 2021
Unprompted review
Reply from Shine
Good afternoon Ronan,
Thanks a lot for your message. We are happy to make you happy 💙
Have a nice day,
Franck from Shine
Pour un début de création
Pour un début de création , service rapide et un conseiller a votre écoute . a voir dans le temps
to start of creation, fast service and an advisor at your disposal. to see in time
14 December 2021
Unprompted review
Reply from Shine
Bonjour,
Merci pour vos encouragements. Notre équipe se tient à votre disposition depuis votre messagerie instantanée sur l'application 😊
A bientôt
Franck de Shine ☀️
User friendly and good easy contact…
User friendly and good easy contact with the advisors
14 December 2021
Unprompted review
Reply from Shine
Good afternoon 😊
Thanks a lot for your feedback. All our team is pleased to help you, and can be reached via feedback@shine.fr to fill all your needs 😍
Best,
Franck from Shine
Fast
Fast, clear, easy : all what we can expect from a good service provider.
8 December 2021
Unprompted review
Reply from Shine
Good morning Jules,
Thanks a lot for your message. We are glad to provide all the services you need. Feel free to let us know all your feedback via feedback@shine.fr 😊
Best,
Franck from Shine
Great service very easy to use
2 December 2021
Unprompted review
Reply from Shine
Good morning Sarah,
We are happy to make you happy 💙
Best,
Franck from Shine ☀️
Good patner to begin
1 December 2021
Unprompted review
Reply from Shine
Good morning Cécile,
We are very happy to make you happy 😄
Best,
Franck from Shine
Une application en smartphone…
Une application en smartphone remarquable et un support clients exceptionnel.
25 November 2021
Unprompted review
Reply from Shine
Bonjour Philippe,
Merci beaucoup pour votre message. Je l'ai partagé avec nos équipes qui seront très heureuses de vous lire 😍
Très belle journée à vous,
Franck de Shine ☀️
Reply from Shine
Bonjour Maxime,
Merci beaucoup pour votre retour. Nous sommes très heureux de vous lire 😊
A très vite,
Franck de Shine ☀️
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