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Shine Reviews 

7,822
•
TrustScore 4.5 out of 5

4.6

Bank
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See what reviewers are saying

Rated 5 out of 5 stars

UPDATES.05.2023 at 14:15 ,of course she called me at at 14:26 , THANKS TO MANAGER THAT REALLY ACTING IN PROFESIONAL WAY I hope that you will continue like that NO ONE HAVE TO BE DISCRIMINATE OR GE... See more

Company replied

Rated 5 out of 5 stars

I have been a client of Shine bank since the month of May 2023. I am very much satisfied with their services and the most important thing for me is that all the advisors speak English. This is somethi... See more

Rated 5 out of 5 stars

Just had a bodywork repair done by them on my car..forgot the operators name but he was brilliant..Great repair & bodywork looks good as new..I'm extremely satisfied & would highly recommend this comp... See more

Company replied

Rated 5 out of 5 stars

My experience with Shine was amazing. I registered for a micro company previous month and it went as smooth as possible. And the support was amazing. I had the pleasure to talk with 2 support age... See more

Company details

  1. Bank
  2. also in
  3. Bookkeeping service
  4. Business-to-Business service
  5. Financial Institution
  6. Payment service
  7. Private Sector Bank

About Shine

Written by the company

Le compte pro qui simplifie le quotidien des entreprises et des indépendants.

Shine propose un compte pro responsable et 100% en ligne, véritable copilote bancaire et administratif pour les entreprises, TPE, PME, startups, les indépendants, les professions libérales, les artisans et les freelances.

Grâce à Shine, plus de 120 000 entreprises, professionnels et freelances profitent d'une expérience bancaire simplifiée et peuvent se concentrer sur ce qui compte vraiment : leur réussite. 🚀

"Le kit de survie administratif des entrepreneurs et des indépendants" - FORBES

"Une tarification simple et transparente qui contraste avec celle des établissements traditionnels." - LE FIGARO

Élu Service Client de l'Année 2026* dans la catégorie Banque en ligne pour entreprises

Written by the company

Disponible 7j/7 avec un service client 100% basé en France
L’essentiel pour nous reste l’humain et la relation que nous créons aux côtés de nos clients. <br /><br /> Nous sommes fiers que notre service client ait été récompensé 3 années consécutives au concours Élu Service Client de l'Année. <br /><br /> Vous aussi, rejoignez nos 120 000 clients et profitez du meilleur des services bancaires sans perdre l'accompagnement humain d'une banque traditionnelle ! <br /><br /> <em>* Catégorie Banque en ligne pour entreprises – Étude BVA Xsight – Viséo CI – Plus d’infos sur escda.fr</em>

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.6

All reviews

(7,822)

1,838 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Stay away from these scammers!

Stay away! Scammers!
No phone, no response! Stolen our money!

19 March 2020
Unprompted review
Shine logo

Reply from Shine

Hello Michael,

Unfortunately, as this comment section is public, I won't be able to comment your case in details.

As you know your client has made a mistake given to you the wrong RIB document.

We are aware these delays are difficult to understand and we're currently working on this.

We are chatting with our client on a regular basis and it is on his duty to keep you inform.

Let me assure you we're doing everything we can, as fast as we can.

Kind regards,

Fanchon

Rated 5 out of 5 stars

Utilisateur de la première heure, jusqu’à la dernière ! ❤️

Utilisateur de la première heure, je ne suis pas prêt de me lasser de Shine. À vrai dire le service est devenu quasi indispensable à la bonne gestion de mon auto-enterprise. Le support est excellent et l’application est top. Keep up the good work et merci.

19 June 2019
Unprompted review
Shine logo

Reply from Shine

Bonjour Thomas 😊,
Honnêtement, je n'ai pas de mots pour vous dire à quel point votre commentaire nous touche 💛💛. Nous nous levons chaque jour avec la seule mission de vous faciliter votre vie d'auto-entrepreneur. Merci infiniment de nous avoir fait confiance depuis le début de Shine.
Magnifique après-midi à vous,
Aurore

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