ShinysmileveneersReviews 

2,539
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,879 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the phenomenal and detailed service received, highlighting the ease and speed of the entire process, from impression kits to final product delivery. The customer service is frequently described as outstanding, amazing, and excellent, with staff being helpful, responsive, and committed to satisfaction, often going above and beyond to ensure a positive experience. Many reviewers are thrilled with the natural look and perfect fit of their veneers, which significantly boosted their confidence and allowed them to smile again. However, some customers also noted difficulties with the impression process, requiring multiple attempts or remakes, and a few experienced issues with the quality and fit of the veneers, describing them as plastic-like or oversized. A small number of people reported poor customer service, including long wait times on the phone and unanswered emails, leading to frustration and no product received.

What people talk about most

Product

Customers had positive experiences with the product, with many expressing excitement to receive their veneers... See more

Customer service

Users describe positive interactions with customer service, with many reviewers consistently praising the... See more

User experience

People report positive experiences with user experience, finding the overall process easy, quick, and... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They have made everything super easy and quick! Their response time is extremely fast and lays everything out perfectly that they need and answer any questions you have! I’m a very visual person and... See more

Rated 5 out of 5 stars

So far at the beginning of this process with making the molds and taking pictures and creating a file for my veneers, so they fit perfectly the service that I have received has been phenomenal and ver... See more

Rated 5 out of 5 stars

This is my very first time dealing with dental work through the mail and having to do this on my own with no one around at home, and it was so amazing- the experience and everything I learned In the p... See more

Rated 5 out of 5 stars

This was my 2nd impression and the advice I got from the first one being rejected was so helpful and I got accepted on this one!! Great communication and responses were super quick!! I'm very excited... See more


Company details

  1. Health & Medical

Written by the company

Shiny Smile Veneers are natural looking, custom made removable dental veneers that fit perfectly over your teeth to help improve your smile. Meticulously crafted using modern technology and good old-fashioned attention to detail, Shiny Smile Veneers will give you the perfect smile you’ve always dreamed of. Our top quality removable veneers help improve the color, shape, size, length, and misalignment of teeth that compromise the overall beauty and precision of your smile.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

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Replied to 89% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(2,539)

1,871 reviews in the last 12 months

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Rated 4 out of 5 stars

T.m.

Have not received the finished product but impression we're well instructed and easy to do

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Impressions Accepted!

I have just received the email from Shiny Smiles letting me know that my impressions have been accepted and the manufacturing process of my veneers will now begin! I am very excited! I did have to try twice because my first set of impressions was rejected, but it was not a big deal and another impression kit was promptly shipped to me so I could try again. So far customer service has been very helpful (I have called and emailed them several times so far during this process looking for feedback on the impressions I was taking, etc.) Most recently I called looking for guidance on whether or not the three impressions I had taken would be adequate or if I should remove one from the tray to try again, and the man i spoke with told me to send in what I had because they looked good. I sent them in and sure enough, they were accepted!

29 June 2026
Unprompted review
Rated 5 out of 5 stars

My 80 yr old grandmother loves Shiny Smile Veneers!

My 80 year old grandmother had to get her two front teeth pulled and it left her feeling very unhappy with her appearance. She doesn’t have dental insurance or thousands of dollars to get dentures or a partial either. There was also the issue of if she got dentures she would have to have her tori (extra bone in the roof of her mouth ) removed. I had looked up best clip on veneers at an affordable price and found Shiny Smile Veneers, so I gave them a shot! And my grandmother & I are SO GLAD WE DID! We got top & bottoms and after the molding process it only took 3-4 weeks to recieve them. I just gave them to her last night and she is over the moon! They fit tight and she so far hasn’t had any issues with them aside from trying to get them out; which will come in practice. They look so good ! She hasn’t stopped smiling from ear to ear! Working with shiny smiles was a relatively easy process as well. I have no complaints ! And so far neither does my grandmother ! Thank you so much!

27 June 2026
Unprompted review
Rated 5 out of 5 stars

What a wonderful experience I enjoyed…

What a wonderful experience I enjoyed with Shiny Smile veneers program. After many years of hiding my smile, I finally decided to get Shiny Smile veneers after I had 2 back teeth extracted. The whole process was seamless from receiving my impression kit promptly to actually receiving the finished product. In fact, from the time my impressions were accepted till I received the actual veneers was exactly 3 weeks to the day. When I received the veneers they fit perfectly. There were some minor speech adjustments that had to be made, but I adjusted quickly. And finally, I can smile and be totally confident that I am projecting my best image forward…Thanks Shiny Smiles for a job well done.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

I'd like to say that my experience with…

I'd like to say that my experience with shiny smile veneers has been extraordinarily good. I originally had my doubts, but have been greatly impressed with the quality of my new veneers and what they did for my confidence level. Fit perfectly and look awesome. ShinySmile has followed up with great communication emails from the beginning. Hat's off to this truly professional company.
My cat knocked my uppers off my bathroom counter and my little dog got ahold of it and damaged them to a point I can no longer wear them.
Thankfully ShinySmile has offered to recreate my uppers.
Overall ☆☆☆☆☆!

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Thank you shiny smile

Thank you shiny smile! You sent me a complimentary kit since I couldnt properly make the first 2 mold kits correctly. Thile last one worked out perfectly .just waiting on my $50 refund now

27 June 2026
Unprompted review
Rated 5 out of 5 stars

I am very satisfied with my veneers I…

I am very satisfied with my veneers I was shocked at how well they fit they go over my teeth and fits like a glove and look amazing and customer service for me has been good while my first impressions only my bottoms were approved I had to pay for another kit and finally my tops were approved it only took 2 weeks to get them and you have to be at home and sign for them but im happy with what ive received

26 June 2026
Unprompted review
Rated 3 out of 5 stars

I recieved my veneers and i was not impressed

I recieved my veneers and i was a little taken aback by the sturdy plastic they were made from . They feel strange over my teeth but that is to be expected . After some time , maybe 20 mins of wearing them i could feel a pressure on my real teeth and it was a little uncomfortable . I noticed on the back left there was part of the veneer on the top that was sticking out and rubbed on my tounge uncomfortably . they will look good in pictures but i would not buy these again , nor would i recomend them to a friend.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Awesome Customer Service

I can’t say enough about how awesome the customer service is! The only downside is how long after you get your kit you have to wait if you wanted a FaceTime call with a rep to assist you in the process. But the directions and tutorial videos are so detailed you really don’t need a rep to walk you through it.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

From the very beginning…

I just began my journey with Shiney Smile veneers and so far the process has been seamless. The impressions kit was received quickly with easy to follow instructions and follow up communications were also timely and detailed. I look forward to receiving my new veneers and will then add to my review. So far, very pleased with the experience.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good! I had to do a second round of impressions. That just tells me that you are very particular and want to give me the best product that you can! My first set I waited to long to start the impression and I didn't leave them in long enough. Looking forward to the next step!

26 June 2026
Unprompted review
Rated 3 out of 5 stars

The process for making the impressions…

The process for making the impressions was good. I would like to see the turn around for getting the veneers a little quicker though. Not sure of the process but 3-5 weeks seems a little long to me. Haven't received the venneers yet so we will leave another review after I see how they fit.

26 June 2026
Unprompted review
Rated 4 out of 5 stars

Mouth pieces

The process is fairly easy. However, there seems to be only 2 sizes for the mouthpiece; 1 too large & 1 too small. There should be a size between these 2.

8 June 2026
Unprompted review

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