I ordered 3 personalized items. The cow plush toy, the bunny and the beeb. While the bunny is ok, the plush toy and the beeb are very underwhelming for the price. The cow is tiny and the print quali... See more
Company replied
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See what reviewers are saying
In one word: excellent. I first did a test order in DTF and DTG print. Both excellent quality. (tshirt size was a bit small but that was clearly indicated with the tshirt I selected when placing the o... See more
I made an order of the best quality cotton tissue with some texts in front and on the back. The delivery timings were respected, but unkindely, the shirt arrived with no writes on the back. Conf... See more
Cool website; user friendly interface, cool AI feature! Super happy with result (hoodies w/ print)...when they 'finally' arrived. ShirtUp advertises on swift delivery (1-5 days) but was not able to li... See more
Company replied
Company details
Written by the company
ShirtUp! is your go-to print-on-demand platform for personalizing clothing and accessories—whether for yourself, a unique gift, or your small business. Bring your creativity to life with custom designs that make a statement. We’re all about quality, sustainability, and endless possibilities. Whether you're creating a one-of-a-kind wardrobe, thoughtful presents, or branded merchandise, we make it easy. Use our intuitive design tool to customize your items in just a few clicks, or explore our selection of pre-made designs for instant inspiration. No minimum order—just creativity, your way. With ShirtUp!, your style, gifts, and brand can be as unique as you are. Create. Click. Wear. ShirtUp!
Contact info
Databankweg 26, 3821 AL, Amersfoort, Netherlands
- europe@shirtup.com
- shirtup.com
4.1
Great
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from ShirtUp!
Thanks for you feedback, Ferry. We are delighted to hear to had a nice experience with our product. Have a great day further!
Cool website
Cool website; user friendly interface, cool AI feature! Super happy with result (hoodies w/ print)...when they 'finally' arrived. ShirtUp advertises on swift delivery (1-5 days) but was not able to live up to its promise, which is understandable around XMas. However, informing customers on steps in order progress e.g. through the user interface (and/or informing on delay through email) would be helpful and improve the overall user experience.
22 December 2023
Reply from ShirtUp!
Hey there, Jane. Thanks a lot for such a detailed review. We are over the moon to hear you liked our website this much. We also appreciate the feedback and will keep working on improving our service, even during busy times as Christmas. Hope you will keep us in mind for next orders though!
Expierence OK.
The article ordered, looked as promised. Although the response of the servicedesk was not too fast, due to Christmas fuss, it was nice and clear.
16 December 2023
Reply from ShirtUp!
Hi Chris, thank you for your positive review! We really appreciate your feedback. If there is anything else we can do for you, please let us know! Kind regards, ShirtUp!
Reply from ShirtUp!
Thank you for taking the time to share your positive feedback with the community and us, Borja! We are happy to hear that you have had such a great experience with ShirtUp!, specifically with our hoodies. Thank you for the trust and see you again soon!
ShirtUp! team.
Female sizes are very little
The delivery time was uncertain, and unfortunately it came later than what we needed, but what was pretty annoying was the girls and women size. The L size for the women is extremely smaller than the S size for men, and the 10 year old for boy is basically bigger than the 12 year old for a girl.
The female sizes are just smaller than they should
22 December 2023
Reply from ShirtUp!
Hello Juliana, thank you for bringing this to our attention. We’re sorry you had a bad experience and we'd like to improve this. We have sent you an email to check your situation further and find a solution together. We'll look forward to your reply by email!
Good experience
The item was good quality for the price, the printing was phenomenal and looked exactly like my inspiration photo. Overall I had a good experience!
20 December 2023
Reply from ShirtUp!
Thanks for your review Kylie! We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! Kind regards, ShirtUp!
Excellent
The quality of the clothing is excellent, the printing is good, not too plastic. And I am very satisfied with the service.
12 December 2023
Very good quality
18 December 2023
Their return/refund policy is a total scam
While finishing up my order I made a mistake filling in my personal information, so I made a second order quickly after that, in order to correct it and avoid any delivery delays from happening. I wrote an email + their refund form, explaining the problem.
Because of their pOLiCy they refused to cancel my order, even though my order wasn't even made or shipped yet and only offered to correct the delivery information.
In short, you are being immediately punished by their policy for making any kind of mistake during your order. I have never experienced this in any other website/service and it feel like a total scam. Now I am stuck with an extra shirt that I do not want and I cannot return.
22 December 2023
Unprompted review
Reply from ShirtUp!
Thank you for bringing this matter to our attention again. We would like to provide further clarification on our process to ensure transparency.
As mentioned in our prior email communication, once an order is placed, our supplier immediately dispatches the clothing items. Unfortunately, once an order gets cancelled, these items cannot be reused after being shipped to our printing facility for production. Instances like these underscore the necessity of having a cancellation policy in place. This is not unusual for other online stores or print-on-demand businesses that handle customized products.
We responded to your initial email within 24 hours of receiving your first message, offering assistance in changing the shipping address name as you requested. Regrettably, a second order was placed by you before we could even finalize this change. However, in adherence to our standard cancellation policy, canceling your order based on the creation of a new order is not a feasible reason.
Thank you for your understanding.
Kind regards,
Anna from ShirtUp!
UN EQUIPO EXCELENTE Y EJEMPLAR.
El producto ha llegado en perfecto estado. Ademas la atención al cliente ha sido excelente. Han acelerado la entrega en fechas navideñas, lo cual es muy de agradecer. Un equipo excelente y ejemplar.
The product has arrived in perfect condition. Additionally, customer service has been excellent. They have accelerated delivery on Christmas dates, which is very appreciated. An excellent and exemplary team.
4 December 2023
Reply from ShirtUp!
Muchísimas gracias por tu reseña y por confiar en nosotros, Jose. Un saludo!
great quality
24 November 2023
Way too small
Ordered a T-shirt size 12Y but a normal 6YO would not have been able to fit into this shirt.
Update… They handled my complaint perfectly. Great company!
15 December 2023
Reply from ShirtUp!
Hi Vincent, we’re sorry your experience didn’t match your expectations but I'm happy to see that we have already helped you solve it by email. We will use your feedback to ensure this doesn’t happen again. Please remember that you can always contact our customer service by email. Have a nice day!
Great quality T-Shirt
Great quality T-Shirt, perfectly printed.
Only downside: the fitting is VERY VERY small!!
29 November 2023
Very good quality of the product
Very good quality of the product. It came a bit late, because of how busy the company was in that moment. My design came out the way I wanted to. Although online I couldn't get the text on the shirt smaller, so I had to go with big letters. Maybe change that in the future and make it possible.
One last thing: The photos are very clear and sharply printed on the product, I am very surprised they turned out that good. Thank you.
3 December 2023
Quality shirts but small sizes
The print nice and clean (definitely not just a cheap iron-on), the quality of the shirt is really good. The sizes are very small though, I ordered one size bigger than I used to but it was still very tight.
Not 24-hour shipping but arrived in a few days so no complaints :)
24 November 2023
Great price and quality
Great price and quality. Fast delivery. Easy to make a shirt.
29 November 2023
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