I just received the most beautiful pair of Brown bow ankle strap sandals, they are stunning on, can't wait to wear them for a wedding this May. Delivery was quick, I will definitely be purchasing fro... See more
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Great styles available with great sale offers and excellent customer service. I had placed an order with the incorrect size and when I called for help to change it, Chloe assured me that it would be... See more
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Having seen advert for this company on social media I decided to have look at their website. Easy to use, clearly priced, ordered 2 sale items, delivery was excellent as was the shoes I received. Will... See more
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Sneakers as shown on pictures, good sizes reasonably priced 3 pairs of shoes from shoelace boots & two pair sneakers fast delivery. Happy with purchase !
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Company details
Written by the company
Shoelace is a women’s footwear boutique operating both in a physical store in Athlone, Ireland and online at shoelace.ie. We specialise in fashionable women’s shoes and accessories selected to match current trends and everyday lifestyle needs. Our range is curated for women who want to look stylish while still valuing comfort and reasonable pricing. Our collection includes: heels and occasion shoes sandals and summer footwear sneakers and everyday shoes boots and seasonal footwear handbags and accessories We personally select our products — we are not a marketplace or dropshipping wholesaler. Each collection is chosen with attention to build quality, comfort and fit suitable for European sizing. Physical Store — Athlone Our Athlone boutique allows customers to try on styles, receive sizing assistance and get direct help from staff. Customers can see the materials, shape and fit before purchasing. Online Store — shoelace.ie Our online shop delivers across Ireland. We provide: fast dispatch from an Ireland-based stock straightforward returns and exchanges real product photography customer support for sizing and fit advice Our goal is to offer fashionable footwear at accessible prices while maintaining honest service and clear purchasing policies — both online and in-store.
Contact info
Unit 21, Athlone Town Centre, N37 CX60, Athlone, Ireland
- +353 90 647 0567
- office@shoelace.ie
- shoelace.ie
4.8
Excellent
264 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Cannot thank this shop enough
Last Monday I was shopping in Athlone Town Centre in Shoelace. My daughter was looking for sandals to which she got and was delighted. It was only when we arrived home to Galway I realised I had left my JD Sports bag in their shop which contained expensive runners. Rang shop and spoke to Remik who said he had them there. He went way above in kindness and helpfulness. He posted me back my runners with no charge. I am forever grateful for his kindness and thoughtfulness in doing this and he saved me an hour long trip back up to Athlone. There really is still very kind people out there. Recommend anyone to shop there. They do have a fab selection of shoes. Tks again.
5 February 2024
Unprompted review
Reply from Shoelace Athlone
Hi Deirdre, I am so happy that we got your shoes back to you safely 😊.
Thanks a million for your amazing review !!
Issue Resolved
I ordered silver diamonte platform heels and they arrived today. Quick dispatch & delivery. However upon arrival I couldn't fathom the poor quality of the shoes. Hands down the worst quality shoes I've seen in years. I could never charge somebody for shoes in a such a poor condition. Numerous diamontes were missing from the shoes. And the diamontes themselves are just a sticker that is stuck onto the show which also isn't placed on correctly and is hanging off on the edges. One edge was completely misplaced and is literally falling off. Really the worst quality shoes I've seen in a very long time. The shoes look battered and certainly don't look new. I need to return them tomorrow but with the cost of postage not sure if it will even be worth it financially. But I couldn't keep or wear them unfortunately. This was my first order so I'm not sure if this is a regular occupancy but unfortunately I won't be ordering again.
Edit: Spoke to staff who arranged return delivery of faulty product & explained this is an unusual occurrence. Very helpful. Down the price of initial delivery fee however the price of the shoes was refunded. Thanks for assistance.
22 November 2023
Unprompted review
Reply from Shoelace Athlone
Hi Sarah ,
We are so sorry this happened. We can only say that these came from our warehouse , and we were unaware of the condition that they were in . We have since removed them from our website, pending investigation , as we usually pride ourselves on our online and in store service , and that is certainly not how we want our customers to feel when they receive their order. Please know, that a member of staff will be in touch shortly, to try and rectify our mistake. Thank you for letting us know.
Fantastic online service
Fantastic online service. Beautiful boots arrived but I ordered a size too big. Messaged Shoe Lace about getting an exchange in size this was no problem at all. My exchange arrived within a few days. Highly recommend this business. 🥰
17 October 2023
Unprompted review
Reply from Shoelace Athlone
Thank you very much for your review ! ❤❤
Quick delivery good customer service…
Quick delivery good customer service good quality shoes
31 May 2023
Reply from Shoelace Athlone
Thanks for your feedback :)
Was worried as i have wider foot but…
Was worried as i have wider foot but find wide fitting too wide and have to go down a size im usually 41 or uk 7. For 35euro i got my strappy gold heels delivered in 2 days wore them from 10 am to 3am for a wedding dancing tge night away very comfortable not a blister or sore foot to be felt.
27 May 2023
Reply from Shoelace Athlone
Hi Edel , that is actually brilliant to hear !! glad you had a great night in your new shoes !! ❤❤
Ordered a beautiful dress bag for a…
Ordered a beautiful dress bag for a wedding on Shoelace, received it in pristine condition and on time.
Delighted with the product would highly recommend Shoelace to everybody.
26 May 2023
Reply from Shoelace Athlone
Hi Margaret, thanks for your review , we are so glad your happy ❤
Reply from Shoelace Athlone
Thanks a million for your review
Next day delivery in Ireland and the…
Next day delivery in Ireland and the footwear is great quality!
1 June 2023
Reply from Shoelace Athlone
We are glad you are happy :)
Reply from Shoelace Athlone
Thank you ❤
Excellent service,really fast delivery
Excellent service,really fast delivery. shoes are so comfortable and excellent quality. Highly recommend
29 May 2023
Reply from Shoelace Athlone
We are so glad that you are happy with the service ☺
Reply from Shoelace Athlone
Thank you Sally :)
Reply from Shoelace Athlone
Thank you 😁
Excellent
Excellent. Purchases arrived very quick. Also had a staff member ring me about an issue which was very informative
30 April 2023
Reply from Shoelace Athlone
Hi Valerie , thank you for your review , we are delighted you are happy :)
Reply from Shoelace Athlone
We are glad you are happy with your shoes :)
Reply from Shoelace Athlone
Thanks so much Marie 😀
Reply from Shoelace Athlone
That is great to hear !!💕🖤
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