ShoeStation Direct (Not The Official Review Site) Reviews 

136
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Very good customer service, purchased a pair of men’s walking shoes Karrimor Aerator & woman’s Skechers Slip ins. Both very good prices. Staff were lovely. Easy access and highly recommend buying foo... See more

Rated 5 out of 5 stars

Had several pairs of moccasin slippers over the years, all good, with fast delivery and competitive prices. On my latest pair stitching came slightly undone after a couple of weeks. One phone call and... See more

Rated 1 out of 5 stars

It appears the company do not even let you try the shoes on. Returned a pair of shoes after finding they didn't fit my father in law (who can't leave the house due to suffering badly with dementia) an... See more

Company replied

Rated 5 out of 5 stars

Saw these guys online last week and was sceptical about ordering due to sizing issues in the past with other retailers. By a total fluke, this morning I was delivering to the unit next door so I poppe... See more

Company details

  1. Shoe shop

Written by the company

This is not the official ShoeStationDirect.co.uk review site. We do not use Trust Pilot please use this link to check our reviews out. https://www.reviews.co.uk/company-reviews/store/shoestation-direct


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

136 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(136)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

I ordered Harley Davidson motorcycle boots as a Valentine’s Day gift for my partner. They were easy to order, were dispatched almost immediately & arrived in super quick time!! They also fitted my partner perfectly & he was over the moon. I would definitely buy from Shoestation again!!

13 February 2024
Unprompted review
Rated 1 out of 5 stars

Tried repeatedly to call their customer…

Tried repeatedly to call their customer services phone line which is never answered

6 February 2024
Unprompted review
ShoeStation Direct (Not The Official Review Site) logo

Reply from ShoeStation Direct (Not The Official Review Site)

Hi Ade,
Apologies for this, if our phone lines are busy please do contact us here - mail@shoestationdirect.co.uk .

Please note this website (Trustpilot) is not our main source of reviews, please visit us here - https://www.reviews.co.uk/company-reviews/store/shoestation-direct

Thanks, ShoeStation Direct

Rated 3 out of 5 stars

Not very comfortable …

Not very comfortable but hopefully will get softer

25 January 2024
Unprompted review
ShoeStation Direct (Not The Official Review Site) logo

Reply from ShoeStation Direct (Not The Official Review Site)

Hi, sorry to hear this, like most footwear, once worn in they do soften up.

Thanks, Sam

Rated 5 out of 5 stars

ShoeStation Direct is my go to shop for…

ShoeStation Direct is my go to shop for for my boots.Their prices always cheaper than everbody else.Very quick delivery great customer service.I had quite few shoes from this company.Always a happy customer.👍👍

13 January 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service, I ordered my husband some boots yesterday afternoon and they arrived today. So impressed will definitely use them again.

18 January 2024
Unprompted review
Rated 4 out of 5 stars

Great service and comms,the sales…

Great service and comms,the sales department needs to analyse continuity. IF YOU GIVE 10% CODE of my next order then i will tell so many people about how fantastic the company is,to give nothing makes the company and experience forgetable within a short time thus the suppler has lost out on SO Much.

9 January 2024
Unprompted review
Rated 5 out of 5 stars

Hassle free

Ordered some caterpillar work trainers, got regular information order arrived fast and shoes bang on. Highly recommend

21 December 2023
Unprompted review

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