Bought a Shockbox Pro (Chose this version as have internal routing in handlebars etc so no need to remove bars) via an online store. Arrived with no instructions however emailed Shockbox and within 30... See more
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Fantastic bike box: well designed, easy to pack, rolls like a dream and very robust. Wheel bag system means you don't need to fully deflate tyres, so it's ideal for tubeless. Excellent comm's and s... See more
If you are lookng for 100% piece of mind whilst travelling with your bike this box is what you need. Very strong, well padded internally, remains upright when wheeling at the airport (unlike others I... See more
Customer service - first class. The boxes and bags look great and can't wait to ship our bikes in them. Did need to contact them regarding the combination locks - we didn't see the card enclosed - but... See more
Company details
Written by the company
Shokbox is the ultimate cycle protection system, our hard case is manufactured from a unique blend of polyethylene, it provides a high level of strength and security when transporting your bike overseas. Manufactured and engineered in the UK, the Shokbox bike box was designed for cyclists, by cyclists.
Contact info
Elm Drive, B49 6PJ, Alcester, United Kingdom
- 07951615097
- support@shokbox.co.uk
- shokbox.co.uk
Asks customers to review
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Hasn’t replied to negative reviews
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Shokbox honoured a verbal agreement at…
Shokbox honoured a verbal agreement at a trade show that relied on my getting in touch with them the following day.
Top quality product, carefully designed for fit and function, and comes with lifetime warranty in case of airline damage. Worth the hefty price tag when compared to market alternatives.
Excellent piece of kit
Excellent piece of kit, fantastic customer service and communication. Delivery was next day and items arrived as expected.
Good sturday bike box
Good sturday bike box, plenty of room for
my bike and kit look forwarding to using it in November when I travel to Spain
Bike Well Protected
The most important feature of a bike case is that the bike is protected. Since the case has clearly taken a beating during return flights and the bike is unharmed then it clearly does a good job.
The case is also very easy to move around.
One negative point - The Lugloc feature is useless in my experience and I have cancelled the trial subscription. My advice is not to bother getting it.
Excellent service and product arrived…
Excellent service and product arrived as described. Looking forward to using it on many travels :-)
100% piece of mind
If you are lookng for 100% piece of mind whilst travelling with your bike this box is what you need. Very strong, well padded internally, remains upright when wheeling at the airport (unlike others I've used), will take you about 2mins to pack. If this goes wrong it probably means your mode of transport have blown up or sunk! :-)
Incredible service and fantastic…
Incredible service and fantastic product, highly recommend!
My Shokbox has been used on many…
My Shokbox has been used on many transatlantic flights since it was purchased and has performed to the expected standard. On my most recent the TSA in USA managed to break off 1 of the combination locks. After contacting Martin and his team a replacement was sent out within 24 hours. Great service from them.

Reply from Shokbox UK Ltd The Ultimate Bike Box
Awesome servíce and products
Very quick delivery and a great…
Very quick delivery and a great product. looking forward to heading for Majorca
Fab product & great customer service
Our bike box from Shokbox is great, we have had it for a year now used it many times. Even better though is the customer service supplied by Martin and his team. We had an issue with a lock failing and Martin sorted the problem in double quick time as the box was needed immediately after the problem arose.
Excellent product and customer service.
Can recommend
Good communication with the e-shop, the order went smoothly and everything was as agreed. High-quality bike case!
Love my new bike box
Love my new bike box, it's a safe and secure way to fly with your bike. The service I received was excellent and I would have no hesitation to recommend The Shokbox
This is an awesome bike box
This is an awesome bike box. Lightweight, sturdy and really looks the part too. Sold to me direct by the maker, who couldn’t have been more helpful. Fantastic all round 👋👋
Best bike boxes in the market
Best bike boxes in the market! Can't recommend enough!
A bomb proof product with world class…
A bomb proof product with world class customer service!
Fantastic product
Fantastic product, excellent quality and great value for money. Can’t believe the finish.
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