Most of the reviews here are not about this company. This company sells Spanish boots out of Spain. They are an official reseller for Sendra. The one star reviews here seem to be about chain stores... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Boots are hiking the prices on their skincare - beyond all reason. (£24.95 for 50mls of Mens skincare). In addition, they are using a dubious tactic by using differential pricing for Advantage card ho... See more
I would prefer not to give any stars at all but that was not an option. I spent over an hour going through their site last week and finally checked out my order worth around £150. After verification f... See more
Why cant we vote 0 Stars for very bad customer services of big brand stores. Boots deserve this accolade. Why do NONE of their staff respond to negative reviews???? Just shows how they do not value th... See more
Company details
Information provided by various external sources
Sendra Boots Online Store, Cowboy Boots, Western Boots, Fashion Boots. Free shipping. SENDRA BOOTS buy online. We have all models.
Contact info
Good fast delivery service when needed.
Have started to shop online for some medical products which I used to get from Amazon. The last few orders even though I have Prime have never been received. As my wife needed something urgent I went to Boots and got them next day delivery. They arrived through a courier and today's order for tomorrow was dispatched in an hour after ordering. They are a little more expensive but I am guaranteed delivery. Will continue to use.
18 January 2022
Unprompted review
Brilliant Service.
An error on delivery. Sent to old address. Computer mix up but no problem for Boots.com. Instantly refunded and they will sort it out.
Brilliant customer service
6 December 2021
Unprompted review
please read …and forward on
I placed an order on Boots.com last night and then realised after I had placed the order that the address had defaulted to her old workplace I left there in 2013 I has made several orders over the last couple of weeks and spent over a thousand pounds with Boots.com. So first thing this morning at 8:30am I phoned Customer Services at Boots.com only to be told that Boots .com cannot change/amend and address or cancel any order and was told that maybe the place of my previous work address will return the Parcel which contains the value of £220 worth of goods I then contacted Boots.com complaints department and was told that unfortunately this is Boot.com Terms and Conditions and they don’t have the facility to change or amend details it is the year 2020 and a multimillion company cannot not do a simple thing like change amend cancel orders or change amend an address in this day and age 2029 I think it is
absolutely disgraceful that their loyal customers can be treated this way please share on social media sites as i am 63 and don’t have social media ie face book but we will now be shopping at Superdrug from now on please forward on ie as far as i am aware a customer as the right to cancel within 7 days but not with Boots.com does the Law not apply to them
12 November 2020
Unprompted review
Boots.com online is a fantastic store…
Boots.com online is a fantastic store and the customer service is second to none.
The range of products is vast, delivery is quick and prices are excellent.
Love the points system for enhanced shopping experience and will continue to shop with them ongoing.
22 March 2020
Unprompted review
No facility to use Gift Cards online…or check balance V.Poor
No facility to use Gift Cards online how archaic is that? And to get a balance on your gift card you have to phone an 0345 number which is 12p a minute cost - person I spoke to told me they had to load the right system .. so I waited about 2 mins at least. What companies with an online presence these days don't have an online checking option? Absolute rubbish online facilities - will have to go to a store now to use the card - before they expire that Grrrrrrr.
20 November 2019
Unprompted review
Shopping in store is terrible with long…
Shopping in store is terrible with long waits and minimum staff, suppose they need to keep payroll down. I always do click and collect without any hassle.
2 July 2019
Unprompted review
Very unhelpfull
Very unhelpfull, i received a pair of boots which were of very poor quality and they want me to pay for the returning costs.
I wonder if i will ever get my money back..
Do not buy anything from this company.. you will be sorry if you do..
28 November 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.