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Bodyform UK Reviews 

130
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the fast and prompt delivery of their orders, with some noting that the products arrived quickly and as advertised. Reviewers often find the period pants comfortable, soft, and effective at preventing leaks and smells, making them a good alternative to traditional period products. Several people mention that the products are well-made, fit well, and provide good coverage, contributing to a sense of confidence and comfort. However, some customers also noted significant issues with product quality, describing items as thick, bulky, and not matching website photos, leading to dissatisfaction with the price. There are also concerns about sizing inconsistencies and the lack of sufficient coverage, which some reviewers felt made the product unfit for purpose. A few other people also felt that the return and refund process was frustrating, with some experiencing difficulties receiving their money back or getting proper communication regarding their orders.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many expressing satisfaction, praising the fit,... See more

Quality

Reviewers mention ambiguous feedback about quality, with some consumers expressing significant... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the quick and swift... See more

Price

People report ambiguous experiences with price, with some reviewers finding products expensive, such as... See more

Order

Users describe ambiguous interactions with order, with some finding the process easy and delivery quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Genuinely pleasantly surprised! I took a risk and these stand up pretty well to the other brands I normally buy. The fit is decent (not perfect) & the style is fine - they’re comfier than some I’ve tr... See more

Rated 4 out of 5 stars

I bought these last year and now buying a second pair as they are good. Delivery is fast. My only issue is the colour is described as nude or natural and in reality the colour is orange

Rated 4 out of 5 stars

I thought I'd ordered two different styles but I can't see the difference. Took longer than expected to arrive by post but great product.

Rated 5 out of 5 stars

Brought 4 Knickers for my autistic daughter who can not deal with sensory issues of pads and what a game changer. we had brought a different brand which where silky but again she would always struggle... See more


Company details

  1. #55 of 57 best companies in Underwear shop
  2. #537 of 605 best companies in Clothing Shop
  3. #31 of 36 best companies in Lingerie shop
  4. #35 of 38 best companies in Swimwear shop
  5. #232 of 255 best companies in Ladies' clothes shop

Contact info

3.6

Average

TrustScore 3.5 out of 5

130 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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3.6

All reviews

(130)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Period Pants

Took a week to arrive. Only opened 1 pair and tried to return unopened pack. Paid with PayPal but they wanted my bank details so unable to use their online form. Emails are answered but seem automated answers designed to frustrate purchasers.
Not happy, will not be reordering or recommending.
Email requesting feedback contained broken links so unable to leave one.

15 December 2025
Unprompted review
Bodyform UK logo

Reply from Bodyform UK

Hi Nora,

We’re really sorry to hear that you’re not satisfied with the service or the products you received.

Please reach out to us at support@shop.bodyform.co.uk, and our team will be more than happy to help.

Thanks,
The Bodyform Customer Care Team

Rated 1 out of 5 stars

Bad design for period pants and bad…

Bad design for period pants and bad customer service
I actioned the money back guarantee (which bare in mind only covers 1 pair of pants, and I got 3) and they didn't refund me after saying they would, one team told me to email another team and then they told me to email that team again, I am being passed around, all the time not getting a refund

11 December 2025
Unprompted review
Rated 2 out of 5 stars

Mixed bag

One pair worked well (high waist comfort fit (moderate) but one leaked (high waist heavy) because the gusset is sewn too low. Both are the same size and style so you think they’d be the same but no.

12 November 2025
Rated 1 out of 5 stars

No communication

Ordered two items, separate orders. There was an error with the delivery address. I have managed to get one refunded after both were marked as delivered. Royal Mail returned to sender and bodyform have not dealt with the second order, no refund, no return, no communication or update. I’d like my money back or my item .

23 November 2025
Bodyform UK logo

Reply from Bodyform UK

Hi Mrs Akbar,

I can see that you were refunded for both orders. If you are still experiencing problems then please do not hesitate to contact us as we're happy to help.

Thanks, the Bodyform customer care team

Rated 5 out of 5 stars

Don't hesitate, buy them!

I've ordered twice from bodyform and am so happy with the period pants! I was skeptical about leaking and smells but I've never had any issues. They trap liquid well, there are no smells and very easy to wash. I also think they've reduced my period pains! My teenage daughter also loves them as she finds pads uncomfortable and has issues with leaking. Buy them you won't regret it!

20 November 2025
Rated 5 out of 5 stars

Brought 4 Knickers for my autistic…

Brought 4 Knickers for my autistic daughter who can not deal with sensory issues of pads and what a game changer. we had brought a different brand which where silky but again she would always struggle but when I brought one pair from the supermarket to try she LOVES these. Thank you bodyform =) periods knickers that are just the same feel as normal knickers

19 November 2025
Rated 4 out of 5 stars

Genuinely pleasantly surprised

Genuinely pleasantly surprised! I took a risk and these stand up pretty well to the other brands I normally buy. The fit is decent (not perfect) & the style is fine - they’re comfier than some I’ve tried. So far absorbency seems ok too. Pleased with my purchase.

17 November 2025
Rated 2 out of 5 stars

Not leak proof

Not leak proof
Purchased as a pair for running, but the good old monthly turned up, even with tampax, leaked after a few hours not good when at work and can’t change !
More wasted money

16 November 2025
Rated 5 out of 5 stars

Overall fine

Overall fine.
Post was fast. I bought the period pants before as they are comfortable and healthier than disposable pads. Eventhough, the period pants are expensive, in long term they save you money. As you don't require to buy pads all the time.

13 November 2025

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