Have used Debang now for a few months. Really like the Black Ice liquid. Good deals, great delivery and communication. Never had any issues. Recommended.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fast ,efficient, and reliable. Low cost. I always seem to leave it until the last minute to reorder my e-liquid, but with the fast delivery, ive never run out. Top class service.
You put an order in with this company and usually get parcel within 3 days always let you know order completed and postal tracking sent through
Quick and easy to place an order. Very prompt service, items normally delivered within 2/3 days. Excellent pricing.
Company details
- #57 of 127 best companies in Electronic cigarette store
Written by the company
Debang is a fast-growing-cigarette company based in the wholesale district, Manchester UK. We are an alternative to smoking tobacco cigarettes. We have extensive testing measures in place to make sure we are 100% legally compliant with all formal process and procedures and ensure quality control for our customers. That means we’re a brand you can trust. We offer great customer service and we like to think we give our customer a more personal approach when it comes to ordering with us. Whether it’s a call when something is out of stock to offers we send to our loyal customers on a regular basis. You can now buy our products from over 2,000 UK convenience stores and garage forecourts, such as Spar, Londis, Budgens, Texaco, Shell and Euro garages and direct from our website. If you require any assistance you can call one of our friendly agents on +44 (0)161 832 7096.
Contact info
Unit H1, Swan Business Centre, 4 Higher Swan Ln, BL3 3AQ, Bolton, United Kingdom
- 0161 832 7096
- customerservice@debangstix.com
- shop.debangstix.com
4.8
Excellent
438 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Good flavours
Good flavours. Fast delivery and great communication from customer service 👍
16 April 2023
Reply from Debangstix Online Store
We're delighted to hear you enjoyed our flavors and experienced swift delivery! Thank you for your positive feedback on our customer service communication. We appreciate your support and look forward to serving you again soon. 👍
Speedy delivery and great product
27 March 2023
Reply from Debangstix Online Store
Fantastic to hear! We're glad you received your order quickly and that you're happy with the product. If you ever have any questions or need assistance, feel free to reach out. Enjoy your purchase!
Awesome thank you
23 March 2023
Reply from Debangstix Online Store
You're welcome! If you have any more questions or need assistance in the future, feel free to reach out. Enjoy your Debang products, and thank you for choosing us!
Quick and efficient …
Ordered mid afternoon delivered next morning.Kept up to date from ordering until dispatch.
22 March 2023
Reply from Debangstix Online Store
That's fantastic! We're thrilled to hear that your order was delivered so quickly, and we're glad you appreciated the updates throughout the process. If you ever have more orders or questions in the future, don't hesitate to reach out. Thank you for choosing us!
I never have any trouble getting what I…
I never have any trouble getting what I want, and a very quick service.
17 March 2023
Reply from Debangstix Online Store
That's wonderful to hear! We're delighted that you consistently have a smooth experience getting what you want and that our service is quick for you. If there's anything specific you ever need or if you have further feedback, feel free to let us know. Thank you for your continued support!
Arrived quick and had what I needed in…
Arrived quick and had what I needed in stock.
20 February 2023
Reply from Debangstix Online Store
That's great to hear! We're glad your order arrived quickly and that we had the items you needed in stock. If you ever have more needs or if there's anything else we can assist you with, feel free to reach out. Thank you for choosing us!
good service
20 February 2023
Reply from Debangstix Online Store
Thank you for the feedback! We're glad to hear that you've had a positive experience with our service. If you have any suggestions or if there's anything specific you appreciate, feel free to share. We're here to help, and we appreciate your support!
Well Overpriced for 10ml !!
Well Overpriced for 10ml !!
And Black Jack is FAR to sweet. I'm not 15, don't need such a sweet over hit taste. No good for seasoned pre smokers. Sort your price out you rude chancers!!
20 February 2023
Unprompted review
Reply from Debangstix Online Store
Thank you for sharing your thoughts with us. We sincerely appreciate your feedback, and we apologize if our pricing and flavour profile did not meet your expectations. We take customer input seriously, and we'll certainly take your comments into consideration as we continue to improve our products. If you have any specific suggestions or preferences you'd like us to consider, please feel free to share them at customerservice@debangstix.com. We're committed to providing the best experience for our customers, and your input helps us in that pursuit. Thank you for bringing this to our attention.
Great service
Great service. Always deliver in a timely manner. I have great difficulty in opening bottles so they also break child seals for me before sending out. 😊
11 January 2023
Reply from Debangstix Online Store
We're delighted to hear that you've had a positive experience with our service! It's wonderful to know that our efforts to ensure timely delivery and assist with bottle accessibility have contributed to your satisfaction. If there's anything else we can do to make your experience even better or if you have any specific preferences, please don't hesitate to share. We appreciate your feedback and thank you for choosing our service! 😊
Fast and efficient service
19 December 2022
Reply from Debangstix Online Store
Thank you for your positive feedback! We're thrilled to hear that you found our service to be fast and efficient. Our team is dedicated to providing a seamless experience for our customers, and it's great to know that our efforts are reflected in your satisfaction. If there's anything specific you appreciate or if you have any suggestions for improvement, feel free to let us know. We appreciate your support and look forward to serving you again!
Arrived in good time and very pleased…
Arrived in good time and very pleased with vape liquids
4 January 2023
Reply from Debangstix Online Store
We're delighted to hear that your order arrived promptly, and you're satisfied with the vape liquids! Your positive feedback is greatly appreciated. If there's anything specific you enjoyed about the products or if you have any preferences for future orders, please feel free to share. We're here to provide you with the best experience possible, and we look forward to serving you again in the future. Thank you for choosing our products!
Ordered and within a day my order…
Ordered and within a day my order arrived for where I live impressive……..
3 January 2023
Reply from Debangstix Online Store
That's fantastic to hear! We're thrilled that you were impressed with the speed of your order's delivery. Our team works hard to ensure timely processing and dispatch, and it's always rewarding to know that our efforts result in a positive experience for our customers. If there's anything else you need or if you have any feedback to share, feel free to reach out. We appreciate your support and look forward to serving you again in the future!
Good product delivered quickly
19 December 2022
Reply from Debangstix Online Store
Thank you for your feedback! We're delighted to hear that you are satisfied with both the product and the speedy delivery. If there's anything specific you appreciate about the product or if you have any suggestions for improvement, please feel free to let us know. We're here to provide you with the best possible experience, and we look forward to serving you again in the future. Thank you for choosing our product!
Fantastic company with great products…
Fantastic company with great products and service with super fast delivery👌🏻
1 December 2022
Reply from Debangstix Online Store
We're thrilled to receive your positive feedback! Thank you for your kind words. It's fantastic to hear that you find our company, products, and service to be exceptional. Providing a great experience, along with fast delivery, is our goal, and we're delighted that we've met your expectations. If there's anything specific you love about our products or if you have any suggestions, feel free to share. We appreciate your support and look forward to continuing to serve you in the future! 👌🏻
Order nor recieved
Placed an order on the 21st November said 3-5 days delivery I still have not received the order
21 November 2022
Reply from Debangstix Online Store
My apologies for the inconvenience on behalf of Royal mail Strikes. We have alot of parcels at Royal mail Depo awating delivery. Please contact us at customerservice@debangstix.com for a complimentary promo discount code for the inconveneince.
Excellent service
23 November 2022
Reply from Debangstix Online Store
Thank you for the compliment! We're thrilled to hear that you've experienced excellent service. If there's anything specific you appreciate about the service or if you have any suggestions for improvement, we're here to listen. Customer satisfaction is our top priority, and we look forward to continuing to provide you with excellent service in the future. If you ever have further needs or questions, feel free to reach out. Thank you for choosing our service!
A fab Company to buy from very easy to…
A fab Company to buy from very easy to order on line even for a 60 old ! Fast delivery and well packed the only thing i would say is i can never get a Discount code still giving 5 stars x
31 October 2022
Reply from Debangstix Online Store
We appreciate your wonderful feedback! It's fantastic to hear that you find our company easy to order from, with fast and well-packed deliveries. Your satisfaction is our priority. Regarding discount codes, we understand the value of such perks, and your feedback is duly noted. If there are ever promotions or special events, we'll make sure to keep you informed. Thank you for your 5-star rating, and we're here to assist you whenever you need anything. Cheers to great experiences! 🌟
Reply from Debangstix Online Store
Thank you for the compliment! We're delighted to hear that you find our website great and that our delivery speed has met your expectations. If there's anything specific you appreciate about our website or if you have any suggestions for improvement, we're here to listen. Your satisfaction is important to us, and we look forward to providing you with excellent service in the future. If you have any further needs, feel free to reach out. Thank you for choosing our website!
Excellent service as always
17 October 2022
Reply from Debangstix Online Store
Thank you for your kind words! We're delighted to hear that you've had an excellent experience with our service. If there's anything specific you appreciate or if there's anything we can do to make your experience even better, feel free to let us know. We appreciate your ongoing support and look forward to serving you in the future!
Leaky tanks again.
1 October 2022
Reply from Debangstix Online Store
I'm sorry to hear that you're experiencing issues with leaky tanks. Leakages can be frustrating, and I understand the importance of resolving this matter promptly. Here are a few suggestions to help address the problem:
Check the Seal:
Ensure that all the seals, O-rings, and gaskets in your tank are properly in place and not damaged. Over time, these components can wear out, leading to leaks.
Proper Assembly:
Make sure all components of your tank are properly assembled. Sometimes, leaks can occur if the tank is not put together correctly.
Coil Issues:
Check the coil in your tank. If it's not properly screwed in or if it's damaged, it can lead to leakage. Ensure the coil is securely in place.
Tank Cleaning:
Residue and e-liquid buildup can sometimes cause leaks. Clean the tank thoroughly, including all its components, and make sure there's no debris affecting the seal.
Correct E-Liquid Ratio:
Using the right e-liquid for your tank is crucial. Make sure you're using the appropriate ratio for your device. High VG liquids may be too thick for some tanks.
Remember to handle e-liquids and vaping equipment with care. If you are unsure or uncomfortable with troubleshooting, seek assistance from experienced vapers or email us at customerservice@debangstix.com
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