Dicksonchemist Reviews 

354
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

All staff members here are lovely, very knowledgeable and patient. I feel lucky to have found this so close to where I live. I primarily go for hbot, but have also spoken to the pharmacists and have n... See more

Rated 4 out of 5 stars

At 1st then information wasn't too clear about my consultation. When I received it said Skype. Also there was no update about my consultation being late no one contacted me to explain this I only foun... See more

Rated 5 out of 5 stars

Nadine and her team are fantastic. So easy to book online for most of their services but still able to get the good old fashioned personal touch when you are onsite. We have used their hyperbaric cham... See more

Rated 5 out of 5 stars

Im Really Pleased With The Service I Received When Joining The Weight Loss Clinic. It Was Super Easy To Join Using The Online Form. I Feel All Important Questions Were On The Form Relating To What I W... See more


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

354 reviews

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4.4

All reviews

(354)

30 reviews in the last 12 months

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Rated 1 out of 5 stars

Buyer beware

Beware. If you have been referred for medical cannabis as a private patient by a NHS doctor, be aware that some products are very expensive.
The product I was recommended was £422 for a 28 day supply. I did not know that until an invoice arrived for prepayment.
I called to suggest to them that they should be advising someone ordering the product recommended of the cost before recommending and invoicing.
I am a 79-year-old pensioner on pension credit. However much I would like to buy the product I cannot.
I requested a refund of the consultation fee of £50 and was refused, 'Buyer beware' was their explanation. Apparently I should have known what product would be recommended to me in advance of being recommended in some way. The product was not on any price list on their web site.
I called to request a refund, the agent refused, I asked to speak to her supervisor who also refused saying 'We have 25000 customers how could we tell them all the prices?
If you have the resources, I am sure it is a wonderful service and I hope it serves you well, but if, like me, you do not have unlimited funds, beware. This organisation is money driven and will recommend product to you and charge you a consultation fee without advance notice of the very high cost of the product they are recommending.

16 May 2023
Unprompted review
Rated 1 out of 5 stars

Poor service

Poor service. I ordered a lateral flow test online on the 12th April which was acknowledged same day but the order wasn’t fully ‘processed’ until the 18th! In other words it took 6 days for Dicksons internal systems to process the order which I’ve still to receive as of the 19th April!

11 April 2023
Rated 5 out of 5 stars

Hyperbarics

I had a series of sessions in the hyperbaric chamber in the Rutherglen branch. I found the two staff members I dealt with to be very pleasant and helpful and keen to provide excellent customer experience.
I would highly recommend Dickson Chemist

18 March 2023
Rated 5 out of 5 stars

Oxygen Therapy

I attended a trial session for Oxygen therapy at Dickson Chemist. The operator was very knowledgeable and helpful, and made me feel comfortable throughout the session. I noticed some benefits after the trial and have gone ahead and booked a programme of sessions.

3 October 2022
Rated 5 out of 5 stars

Dickson Chemist online

Dickson Chemist online. Item initially out of stock, promptly dispatched upon restock. Communication good. On my experience happy to recommend.

18 July 2022

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