This product sounds great and looks spectacular , however there is one slight problem for the newer model of the voge r125. The sensors that attach to the exhaust for the new voge include 2 of them w... See more
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Review summary
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Everything ran smoothly, ordering delivery etc. Nice hoodie good material. Only disappointment was for the money it costs I still had to go and pay more money for the back protector as it doesn't come... See more
Good value product offered at a very competitive price.
The service was outstanding with a speedy delivery and secure packaging. The jacket fits perfectly and was purchased at an incredible price. Everything was flawless, with no problems or grievances.
Company replied
Company details
Written by the company
Motogb Shop is an established E-commerce retailer of motorcycling gear, clothing, parts & accessories. We primarily function as an online shop where you can find all the equipment and merchandise you need. We offer help around the clock and are always happy to offer our customers useful recommendations. We provide full customer service and free shipping in the UK.
Contact info
Fairclough House, Church Street Adlington, PR7 4EX, Chorley, United Kingdom
- 01257 809 110
- shop@motogb.co.uk
- shop.motogb.co.uk
4.3
Excellent
235 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Hard to navigate
For parts, the site is hard to navigate. There are no links on the main site. You just have to get lucky and hope that a search engine links to it.
Closed on Saturdays!
That being said, Its the only supplier In the UK so you can stop looking.
Edit in response to MotoGB's reply. There is no link on the main page to get to the bike parts. Unless its a secret. I really don't know to get there via any other route than Google.
30 September 2023
Unprompted review
Reply from Motogb Shop
Hi Samba, we're sorry to hear you've had difficulties on our website, though we do appreciate the feedback. We would be interested to know which listings you had trouble with so we can work to improve our catalogue.
Generally, all available models should be accessible through the parts catalogue and shouldn't require a Google search, unless it's a discontinued catalogue. We are aware of some models showing through Google that shouldn't be.
Additionally, we are not a physical retail outlet, just a set of offices. This is why we are only open on weekdays, apologies.
New motorbike
When I went in to look at my next motorbike the service was great and helpful. I purchased based on the help that I had and picked up my new bike 4 days later.
Great handover, bike spotless and ready to roll - first service booked in and introduced to the service team.
All in all a fantastic experience
8 September 2023
Unprompted review
Really good service
Really good service. Products arrived in short time. Products are well made and I am happy with quality. Fit wise the rear carrier is great I do have some issues with the rear carrier as the rubber feet are somewhat close together so sit on the panel joints and so rattle.
13 September 2023
Unprompted review
Easy website to place order
Easy website to place order. Swift delivery, very well packaged. Good communication from start to finish.
5 August 2023
Unprompted review
Great price and quick service….
21 August 2023
Unprompted review
Very easy ordering!
Very easy ordering!
Competitive pricing, great customer services, quick and efficient delivery. Will be using again.
11 August 2023
Unprompted review
GP 125 LC Floor Mat
The floor mat is a perfect fit. Good quality material to protect the paintwork.
5 September 2023
Unprompted review
Reply from Motogb Shop
Hi Richard, thank you for taking the time to leave us a review. We are happy to hear the mat is suitable!
I picked up my Royal Enfield…
I picked up my Royal Enfield Continental GT today from Kevin. From start to finish Kevin was instrumental in dealing with my purchase and his professionalism and communication was second to none. Fantastic dealership and an overall great experience. Many thanks.
9 September 2023
Unprompted review
Customer service was excellent when…
Customer service was excellent when contacted by phone
Bike part fits extremely well great quality fast delivery
5 September 2023
Unprompted review
Reply from Motogb Shop
Hi John, we are glad you found our customer service team helpful!
I dealt with Lee and he made the entire…
I dealt with Lee and he made the entire purchase effortless. I contacted him out of hours (8pm) and although he didn’t need to, he communicated with me up until 10pm and told me everything I needed to know. I was purchasing a moped for my son’s birthday and had left it a little late to arrange. He ensured that they had it ready, prepped, registered and taxed within 24hrs.
Couldn’t recommend them/Lee enough. Didn’t hide behind emails and was in constant telephone contact, to ensure it was ready for my courier to collect!
24 August 2023
Unprompted review
Two recent purchases were sent very…
Two recent purchases were sent very fast using a reliable reputable courier service (DPD). Very happy with overall service and would recommend if you need certain parts (if in stock) 23/8/23
23 August 2023
Unprompted review
Reply from Motogb Shop
Hi there, thank you for your positive review!
A must for the vertically challenged.
Excellent service from delivery to product fit and quality. Still extremely comfortable and would highly recommend to anyone with shorter legs! Completed 560 miles with the lower seat on first ride over a weekend with absolutely no issues.
20 August 2023
Unprompted review
Reply from Motogb Shop
Hi Colin, we appreciate the great feedback, and we're happy the seat is suitable.
Lack of communication kept me waiting…
Lack of communication kept me waiting for over 2 1/2 weeks for my motorcycle said they would look after me which they didn’t promise to tax my bike for a year to make amends but only did 6 months will not be recommended this dealer ship to anyone
21 July 2023
Unprompted review
Reply from Motogb Shop
Hi Peter, we are sorry to hear you've had issues with your bike. Please note that this Trustpilot page is for motorcycle clothing, accessories and part sales for the MotoGB Shop; we are not a dealership. Please contact the dealer you purchased the bike from for any further complaints.
did a bit of green laneing popped…
did a bit of green laneing popped radiator ordered and arrived next day .fantastic service .
17 August 2023
Unprompted review
Reply from Motogb Shop
Hi Tony, thank you for your positive review!
Vscooter accessoriesery quick service exactly what I…
Very quick service exactly what I ordered brilliant price would definitely recommend top marks. John bristol.
12 August 2023
Unprompted review
Reply from Motogb Shop
Hi John, thank you for your positive review!
help and patience to find the right bike.
After looking round various shops, searching online for a Triumph speed twin, we decided to look at the two bikes in The potteries motorcycles and scooters. We rang, and visited twice. we found Aaran to be very patient, very pleasant. and very helpful. just what we needed with our indecisiveness!! I'm very pleased with the bike we chose . Many Thanks to Aaran :)
9 August 2023
Unprompted review
Reply from Motogb Shop
Hi there, whilst this isn't the correct page for this review, we will certainly pass on the message to The Potteries! Thank you.
I would definitely order from this…
I would definitely order from this company again, i ordered a pair of RST trousers and the contact between them and i was very good, the product was shipped very quickly and packaged well. The price was very reasonable. I have and would recommend motogb to anyone. Thank you
18 July 2023
Unprompted review
Reply from Motogb Shop
Hi there, thank you for your positive review!
Reply from Motogb Shop
Hi there, thank you for your positive review!
Top service
Top service, item arrived really promptly. Their website isn't the easiest to navigate and a little clunky but for a local dealer I would rate highly.
24 July 2023
Unprompted review
Reply from Motogb Shop
Hi Jonathan, thank you for the positive review! We are still working to increase functionality and accessibility on our website, we appreciate the feedback!
Very happy customer
Very happy customer. Bought some Oxford Mondial trousers at a really good price. Super quick delivery. Would happily buy from MotoGB again.
16 June 2023
Unprompted review
Reply from Motogb Shop
Hi Martin, we're very happy to hear your Mondial trousers are suitable.
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