Nufc Reviews 

Had my customer query fixed by Sam, was really happy with the experience and very appreciative of the fix to my issue. Five star customer service

Very responsive and sorted my issue immediately. Thank you

Got help with a faulty shirt from an amazing person called Alex over e-mail. Absolutely blown away, above and beyond to help me. Incredible.

Great customer support. Responsive and great discount.

Had a problem with a delivery going missing. It was for a colleague who was retiring so we were on a deadline. Alex and Robin totally pulled it out of the bag and the replacement arrived with a day to spare.

Fantastic service and excellent communaction!!

A credit to the club

We recently ordered a football shirt which arrived with a fault in the printing. Alex and the customer service staff were very friendly, helpful and prompt in responding to my contact about this and in sending out a replacement. Thank you!

I spent £111 on my husbands 25/26 Nufc shirt. After washing by hand twice the logos all peeled off. I emailed customer service and Alex was a star and sorted it out in no time at all. All within a matter of hours. Ive never had such awesome customer service. Thanks Alex

Extremely fast customer service response.i contacted customer service on Saturday evening by Tuesday a new shirt was ordered and on its way. Thank you Alex for your fantastic customer service

Upside down football shirts...refuse to answer calls emails and simply try give you 30 pound refund and not reply to questions.

I payed £170 so why would my daughters be happy with £30 and an upside down shirt what a joke.

Ordered an XS instead of a Large. I immediately realised and contacted the club to see if I could change the order. Although the order could not be changed the club did cancel the order and reimbursed me. Very happy.

Second £120 pound shirt received and applied patches fall off before washing WTF ! quality is so bad at an expressive level

I was upset with myself for not getting the Carabao cup winners jersey in time, they are sold out of my size. But, I’m very happy with the customized 25/26 third kit and black polo I ordered from the NUFC shop. Finding what I wanted on the site was easy. The package arrived to my house here in South Carolina right on schedule. The fit on both shirts is perfect. I couldn’t ask for a better transaction.

Very helpful staff when my ordered mug was delivered broken. Alex was on the ball and sorted this for me. Many thanjs

Very good customer services ordered the new kit it got lost in transit but they got me a new one and I’m very happy with it 10/10 services we are the best club in the world

NUFC Store (Alex) gave me an excellent customer service after I requested information about my order. In few hours after the first email my order was dispatched. Thanks to them I’m going to get my new shirt earlier this season!

Faultless experience. Dealt with my query immediately with a positve outcome. Excellent customer experience.

Due to injury I couldn’t collect my NUFC personalised shirt from my parcel locker. Alex from the NUFC team made sure that this was resent and I received my shirt today after worrying I might never see it again ! Thanks so much for the excellent service Alex and NUFC !,,

The customer service I have received over the past few days from Alex has been outstanding!
Extremely fast response and did everything possible to solve my problem with excellent communication.
Highly recommend Alex. Everything sorted out quickly and efficiently

Had a small issue with champions league badge on new shirt, emailed customer support, had a reply within a couple hours and the issue was resolved swiftly and hassle free

Thank you Alex and team for sorting out the re-delivery of a personalized shirt. The item was a gift for a very avid fan and valued colleague on their retirement. No doubt they will be wearing it to St. James Park soon.