Silentnight Reviews 8,664

Lovely mattress very pleased good price

Well pleased with complete order. Excellent service, would highly recommend your company.

Wanted to return a product email numerous times technology email but never any detail details to return. It would never purchase from here again.

excellent service very pleased with items would most order again

Fast Delivery and finally getting a good nights rest.
The anti snore pillow works.
Thankyou Silentnight.

Very disappointed picture is very deceiving once compacted by your body weight it's only 5 millimeters thick a waste of £50. Better buying rizla papers from shop.

We bought the Silentnight Memory Pocket 1400 Mattress but it’s turned out to be an incredibly uncomfortable mattress, both my partner and I wake up with really really bad backaches…. Quite upset we purchased it. Update: it’s been two weeks and they never reached out to me

Fantastic service from start to finish! And my new mattress is perfect!

Reasonable price. Arrived on time

Ordered 4 single mattresses through Costco 23rd March. Delivery was initially confirmed for 3rd April. Then 3 mattresses turn up and the drivers don't know anything about the last one. Then after a good couple of weeks of going back and fro with Costco, because the webpage doesn't allow direct contact with Silentnight unless you have an account. As we purchased through Costco, we could only deal with them or the delivery company. The delivery company then told us that 3 had come through but there were 4 labels that were scanned therefore 'the system' was at fault and they would look into it. They said it was Silent Nights fault that wrong number of goods were loaded onto the truck.
The last mattresses finally came in on the 30th of April, after 5 weeks of the boy sleeping in the floor, we finally received our last mattress. No apology for mix up/delay was offered, no fault was claimed at all, therefore won't be using again for sure.

Very fast delivery with compact packaging. Easy to assemble and best of all our Labrador loves her new bed!

Excellent service and delivery time.

On time , helpful .. comfy bed

I wouldn't bother ordering anything from silent night, cheap quality crap that doesn't last long, 2 years I got from my mattress, yes it came with a 5 year warranty, but an extra firm mattress should not start dipping both sides in 2 years, and as for customer service, absolutely appalling, they will ignore your emails, until it suits them to reply, they are rude and completely unhelpful, insisting they can only send out a like for like replacement, why would anyone want another crap mattress for it to do the same again? Refunds should be apart of the warranty, anything else you buy and have to take back due to faults is usually refunded, but not this company, if you want a decent mattress then avoid silent night like the plague, I will never buy a single one of any of their products again, budget friendly 😂😂 made from cheap materials more like.

Would recommend this company, service was amazing quality of item so impressed.
Delivered on Time and kept in contact until my new bed arrived.
Deliver and assemble of my new bed easy and looked after my bedroom.
So pleased I bought my bed online direct with Silentnight.

Excellent delivery and installation to bedroom. Old bed taken away. Quick service.

Qualify mattress. Firm yet comforting.