Windwave Reviews 

309
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Such a great experience. Spoke to a member of the team about availability of a part on the Friday, and placed an order to collect same day. Sadly could get there before close so they posted it to me a... See more

Company replied

Rated 5 out of 5 stars

Super amazing service. Phoned to ask if last minute delivery would be possible and Greg turned the order around in a few days. Even kept me up to date before his morning coffee. Can’t fault it, amazin... See more

Rated 5 out of 5 stars

Would give them 6 stars if I could! I purchased a Merida Reacto which came fitted with a Vision Metron cockpit. Unfortunately, the GPS mount / underside thread bolts failed, so I contacte... See more

Rated 5 out of 5 stars

To be absolutely honest from pressing to buy button it was plain sailing . Brilliant customer service the my bike the transition trans am , is even better to look and ride than the pics gave it justic... See more

Company details

  1. #33 of 93 best companies in Bicycle Shop
  2. #13 of 32 best companies in Bicycle repair shop
  3. #2 of 10 best companies in Bicycle wholesale
  4. #20 of 55 best companies in Bike accessories store

Written by the company

e are the official UK home of many leading cycling brands. Our warehouse is stocked with around 250,000 products, available through our network of over 1200 dealers throughout the UK. Windwave opened in 1987, as a manufacturer and distributor of windsurfing and sailing products. In the 1990s, we expanded into cycling distribution. The business grew exponentially, partnering with famous manufacturers including Colnago, Transition, Dainese, DVO, FSA, Hutchinson and CeramicSpeed. Today, we offer some of the best cycling products on the market, encompassing road, MTB, gravel and urban.


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4.8

Excellent

TrustScore 5 out of 5

309 reviews

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4.8

All reviews

(309)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Comms from Hollie, and quick delivery.

Same price as all the other online retailers (controlled by the manufacturer I expect), but with a faster expected delivery, good reviews so went with them. Hollie kept me informed of progress of the order throughout, (not sure if she was human or an automated system), Bike arrived within the expected time frame. Will be happy to use Wind wave again in the future.

10 March 2026
Rated 5 out of 5 stars

been a great company to deal with

been a great company to deal with, Hollie in particular has been really helpful. i wasn't able to be home for the normal delivery and she held it back until someone could be home. very quick to reply and great service overall.

26 January 2026
Rated 5 out of 5 stars

To be absolutely honest from pressing…

To be absolutely honest from pressing to buy button it was plain sailing . Brilliant customer service the my bike the transition trans am , is even better to look and ride than the pics gave it justice . Well done windwave . I'll be buying from you again

7 January 2026
Rated 5 out of 5 stars

Excellent service from Windwave

Excellent service from Windwave. I made an enquiry about the very new BBB Corecaps, and received a rapid reply. The item appeared on the website next day, I ordered them straightaway, and received them 2 days later. -

9 January 2026
Rated 3 out of 5 stars

Easy ordering process but absolutely no…

Easy ordering process but absolutely no tracking information provided. 5 days after dispatch I still had no package and no idea what was happening or who the package was being shipped with. Contacted windwave who came back to me a couple of days later. My package arrived the same day. They said I should have had text and email updates from DPD and would take it up with them. This highlighted that there is clearly a flaw in their shipping processes that need addressing. The good were as described so happy with that.

30 November 2025
Rated 5 out of 5 stars

Great doing business with you

Start to finish, absolutely great, easy website to navigate, incredibly speedy delivery and great customer service when I had a problem. What more could you want!

26 November 2025
Rated 5 out of 5 stars

Boss staff …

All the staff I spoke to over a number of phone calls were all very happy to help me with my questions.
They were friendly, professional and all round boss 👌

25 November 2025

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