Shop Yooje Reviews 

164
•
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, most reviewers were unhappy with their experience overall. Consumers frequently complained about the extremely poor quality of the products received, describing items as cheap plastic or badly stuffed materials that failed to match promotional videos and descriptions. People also experienced severe frustrations regarding unhelpful customer support responses, long delivery delays, and major difficulties when trying to obtain refunds or return unwanted items. Some reviewers were happy with the supportive comfort provided by certain pillows, noting genuine positive benefits for their sleep, while others successfully received prompt refunds after changing their minds or obtained quick replacements for damaged deliveries.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality, as many reviewers report receiving... See more

Refund

Clients share ambiguous opinions on refund experiences, with some consumers reporting that they were offered... See more

Order

Consumers find order experiences to be mixed, as while some reviewers report successful purchases of items... See more

Return policy

People report negative experiences with return policy, stating that consumers must pay for return shipping... See more

Reviews shaping this summary

Rated 3 out of 5 stars

My pillows were not what I expected but correspondence with company was good, they were polite and I’m getting a partial refund and keeping the pillows

Rated 1 out of 5 stars

The product looked so convincing in the advertisement but when it finally arrived it was cheap and horrible. I will give it to my granddaughter as intended but with a warning that sparks from the toy... See more

Rated 1 out of 5 stars

Ordered an Antichoking device after seeing a Facebook article and advert and worrying about my granddaughter choking. It was not the genuine LifeVac and had a torn information sheet and what looked li... See more

Rated 1 out of 5 stars

Would give no stars due to the rubbish I received It was a choking pump face cover and it was a bin immediately toy . Absolutely do not order otherwise you will be sorry ! All stuff coming is no... See more


2.5

Poor

TrustScore 2.5 out of 5

164 reviews

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2.5

All reviews

(164)

70 reviews in the last 12 months

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Rated 1 out of 5 stars

Dreadful quality and service

I as others ordered 2 bras , they arrived and the material is dreadful so contacted them by email offered £5 and £30 voucher anyway I said no I would like return details and a refund
It's cost me £18 to return with tracking
Never again
Don't buy

4 December 2024
Unprompted review
Rated 1 out of 5 stars

Company does not have returns policy

Received order of two bras.
In the advert for the bras it didn't say they were made of strong elastic. As I suffer from ostiarthritis in my hands I was unable to put them on.
I asked for details how to return and get my money back only to be informed that they didn't have a return policy. I was offer £5 and a £30 voucher As my oder total was £54.96 I am not accepting.
The bras are of poor quality material and badly made
DON'T BUY THEM especially as cannot get money back

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Wmbrashop (Shop Yooje) have been fantastic in their response to correct my order error.

Wmbrashop (Shop Yooje) have been fantastic in their response to correct my order error.
I bought my first bra from the All Bra Shop in July 2024 (Shop Yooja) and was so pleased with the fit that, 6 weeks later, I ordered three more. When the second order arrived I realised I had ordered the wrong style.
Their customer service team have been prompt in their replies to my emails, very helpful and polite. I'm now looking forward to receiving the bra's I should have ordered and must thank them for their genuinely excellent service.

6 October 2024
Unprompted review
Rated 4 out of 5 stars

Sorted replacement bra's

Sorted replacement bra's. Would suggest 4XL if 40D they fit really well and very comfortable. Will buy again and recommend to family and friends

4 October 2024
Unprompted review
Rated 5 out of 5 stars

The best bra I’ve ever had!

The best bra I’ve ever had, so comfortable and stylish, and makes me feel younger. I’m 67 and it gives my breast a real support, and there’s no bulges when I wear T-shirt or dress. I recommended this bra to my daughter who is 35 yrs who has had three children and breastfed them all. This best bra a young woman can have to support her breasts after having had children. I shall buy this brand always from now on. There are many pretty designs to choose from the website. I would like to down load a photo but it doesn’t allow me to do so.

24 September 2024
Unprompted review
Rated 1 out of 5 stars

Poor quality and terrible service

The goods that arrived were unacceptable in terms of quality and design and I advised Yooje that I needed to return them for a full credi.Howeve the returns address EVENTUALLY provided by Yooje-UK was not in the UK at all but some company in a district of Shanghai. I strongly advise people NOT to buy anything from Yooje

26 July 2024
Unprompted review
Rated 5 out of 5 stars

Refund.

Unfortunately the item purchased was unsuitable for my needs. Staff have dealt with the process of refunding in a helpful manner.

29 July 2024
Unprompted review
Rated 1 out of 5 stars

CHEAP, SHODDY TRASH. AVOID AT ALL COSTS

Bought 3 bras ( more fool me!) advertised as 'designed by Grandmothers'. I see the latest ads are similar. As a granny, i thought they would be great. The ad photos were like the current ads.The actual products are ill fitting, cheap and nasty. The so called supporting band below the breasts is a flimsy bit of unhemmed material, about an inch deep, which just rolls up into a line of piping. The shoulder straps are much narrower than as shown on the ads. The cups are shoddy. There was no information in the packaging, no returns slips, no way of contacting these people, and it is only now I see them advertising again. DO NOT BUY THIS RUBBISH. I will need to check the date of when I was conned, but it was more than a year ago. Now I have contact details I will notify the company directly.

28 July 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER from this company

DO NOT ORDER from this company - I ordered 2 bras in 2 sizes and neither fitted so i emailed for their returns process and they said no uk return address and that they offered me a £5.00 refund (products cost me £48.00) - i kept insisting i wanted and refund and they are now not communicating with me. Product quality was shoddy and their customer service is non-existant - so i am £48 out of pocket and will throw away their products.

14 March 2024
Unprompted review
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