AKIRA Reviews 5,962

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 5,646 reviews, reviewers had a great experience with this company. Customers consistently praise the product quality and design, often describing items as unique and stylish. Many people are also very satisfied with the delivery service, noting its speed and efficiency. The overall shopping experience is frequently highlighted as easy and pleasant, with many customers expressing excitement about their purchases. However, some customers were dissatisfied with issues related to their orders, specifically concerning sizing inconsistencies and delayed deliveries. A few reviewers also mentioned concerns about pricing and unexpected charges for shipping insurance.

What people talk about most

Product

Customers consistently note positive experiences with product quality and style. Many reviewers praise the... See more

Quality

People report positive experiences with quality, often praising the unique and high-quality clothing and... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the fast shipping, with packages often... See more

Order

Customers had ambiguous experiences with order. Many reviewers praised the ease of ordering, quick... See more

Price

Clients share ambiguous opinions on price. Many reviewers find prices reasonable, noting good quality for the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shopped with them for Quiet Some time Now!! Mostly and Majority of Shoes Ordered I Fell in Love The Collection by Azela Wang Designer This Shopping Time I Ordered some Denim Tennis and Let's just... See more

Rated 4 out of 5 stars

Everything went smoothly from order until delivery. Although their size chart needs updating. According to measurements my pants should be a XL (12-14) I definitely could've sized up but the 1x (16-18... See more

Rated 4 out of 5 stars

Still haven’t gotten my order delivered. Still haven’t gotten a resolution on why it was damaged and unable to be delivered to me. It was my first time ordering from them too. They let me know there w... See more

Company replied

Rated 4 out of 5 stars

Shopping was easy, the shoes were well priced & beautiful. One star off because I ordered 5 pairs of shoes, and the two pairs of boots I wanted the most were under sized. I’m a perfect size 8 in mos... See more


Company details

  1. Ladies' clothes shop

Written by the company

AKIRA is a fashion brand known for bold, trend-driven pieces designed to express your individuality and attitude. From statement dresses and jackets to standout shoes and accessories, we offer fast-paced drops and high-impact style at accessible prices.


Contact info

4.2

Great

TrustScore 4 out of 5

6k reviews

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Rated 4 out of 5 stars

Sizing was off

Shopping was easy, the shoes were well priced & beautiful. One star off because I ordered 5 pairs of shoes, and the two pairs of boots I wanted the most were under sized. I’m a perfect size 8 in most brands including Akira’s. EXCEPT the moccasin boots I was dying for. They are a 1/2 to a full size too small. I’ll make it work, I’ll wear them anyway (they’re final sale I can’t return them). But I don’t know how the same brand could differ so much on sizing. The other shoes fit perfectly.

12 May 2026
Rated 1 out of 5 stars

Because I paid for overnight delivery…

Because I paid for overnight delivery and it’s taking two days going to call my bank .

20 May 2026
AKIRA logo

Reply from AKIRA

Hi there,

We understand shipping timelines can be confusing, and while we do our best to communicate this, sometimes the 3 PM cutoff gets missed. We've shared your feedback – thank you for shopping with us!

AKIRA

Rated 1 out of 5 stars

My order was sent to the wrong address…

My order was sent to the wrong address and when I contacted them to make it know they told me that it was nothing they could do about it. 🤬 As much as I love the brand I'll never order from them again

13 May 2026
AKIRA logo

Reply from AKIRA

Hi there,

We see that the order was sent to the shipping address entered at checkout - delivered just a couple of days ago. If you believe there was something at checkout that mixed things up - we would love to hear more about it.

Reach out anytime,
AKIRA

Rated 1 out of 5 stars

I ordered my birthday outfit almost two…

I ordered my birthday outfit almost two weeks ago only to get a notification notification that my package got returned. I tried to order the same outfit again but of course my size wasn’t available. I also paid for expedited shipping but my package never came. I just order something else and paid for next day shipping and just got a message my package will be here June 2 my birthday is June 2 this is horrible

13 May 2026
AKIRA logo

Reply from AKIRA

Hi Camara,

I am sorry to hear the first order was marked as a return to sender , for the orders that followed standard shipping seems to have been selected which may be where the confusion is. The good news is that the orders both show that they will be delivered by Monday - please reach out if this is not the case. Thank you for trying us and Happy early Birthday!

AKIRA

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