I'm positively surprised! Macbook M5 arrived 6 weeks after order exactly on time with shipping estimate. Product was brand new, all specs were as expected and it was a good price. I will use them agai... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had to cancel a first purchase as the delivery was delayed and I didn’t get enough detail of the cause to wait. After a colleague convinced me to try it again, delivery came on time, apart from SE... See more
Company replied
Im overall satisfied for having a less than 48H delivery at Barcelona's office even though the SMS I received had inaccurate hours. I also believe that the 9€ transportation charge was unnecessary gi... See more
I bought an iPhone 13 for my daughter and the whole process was very easy. The best part though was the delivery, we paid for a non urgent delivery (after Kings day in Spain) and we got the iPhone... See more
Company details
Written by the company
Shop Duty Free es tu tienda online especializada en productos Apple con los mejores precios en MacBook, iPhone, iPad y más. Ofrecemos garantía oficial, envíos rápidos y pago seguro en toda España. Nuestro compromiso es brindarte la mejor experiencia de compra con atención personalizada y precios imbatibles. ¡Compra hoy y disfruta de la tecnología Apple al mejor precio!
Contact info
Alt de Gironella, 11 - 5, 08017, Barcelona, Spain
- 931710480
- info@shopdutyfree.es
- shopdutyfree.es
4.0
Great
6k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
iPhone 11 perfecto
Yo les pedí un iPhone 11, tenia un poco de miedo ya que era 100€ de diferencia con apple o mediamark y la verdad me asombro, cumplieron en fecha y calidad. Todo perfecto embalado y precintado original. Sin duda repetiré. Recomiendo al 💯
11 January 2023
Unprompted review
all good just a delay of one day in the…
all good just a delay of one day in the shipment
13 January 2023
Very good experience
Very good experience
I received my shops 2 days after bought
Very easy and quickly
10 January 2023
All hace been perfect
11 January 2023
Easy and quickly
5 January 2023
The shipment was on time and the…
The shipment was on time and the prodcut is new as promissed.
10 January 2023
Always easy and on-time!
I bought an iPhone 13 for my daughter and the whole process was very easy.
The best part though was the delivery, we paid for a non urgent delivery (after Kings day in Spain) and we got the iPhone just five days before!
It was a big surprise.
It is my fourth purchase and all them has always been great experiences!
2 January 2023
All is ok about the purchase
27 December 2022
It arrived even earlier than what they said
It arrived even earlier than what they said (about three weeks earlier). As good as always
29 December 2022
excellent service and fast delivery
28 December 2022
Excellent and satisfactory
19 December 2022
Everything happened as they promised
3 January 2023
Excellent
Todo perfecto, puntual y además con servicio de atención al cliente
Everything perfect, punctual and also with customer service
2 January 2023
thank you very much!
31 December 2022
the best store
the best store, bought an iPhone 14, very satisfied with the price and delivery!
22 December 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.