Shopgracieusa Reviews 

182
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I had what I feared was going to be a major problem with an order. It was delivered promptly , that wasn’t the problem. I sent an email to customer service and within two hours the owner contacted me... See more

Rated 4 out of 5 stars

I love ShopGracieUSA! I found them on Instagram a few years ago and have been following ever since! I've made a course le purchases from them in the past and was surprised at how fast the shipping was... See more

Rated 3 out of 5 stars

I have always been in love with Shopgracie's Instagram feed and I had my eye on so many things and just when I finally decided to order few things while sales were there, it took them approximately tw... See more

Company replied

Rated 5 out of 5 stars

I have purchased multiple clothing items (flannels, denim jacket, shorts), and boots from this cute shop. However, the cammi twist open back knit sweaters in mauve & beige are my ultimate favorites♥️.... See more

Company details

  1. Fashion accessories shop

Written by the company

We care about you and want to make sure you are happy with our products and satisfied with our service! If for any reason you are dissatisfied with your order or our service, please email us at support@shopgracieusa.com or live chat with us on our website! We respond very quickly and want to help! Thank you for your support, we are so thankful that you choose to shop with us! Warmest regards, The Shop Gracie Team


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

182 reviews

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4.6

All reviews

(182)

0 reviews in the last 12 months

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Rated 3 out of 5 stars

Shipping is a NIGHTMARE!

Shipping is a NIGHTMARE!! I've order twice from them, which I shouldn't even had try for the second time...lesson learned!!! Definitely won't order from them every again. The first time my package never shipped and when I contacted them they said it cause 2 out of the 5 things I order they didn't have in stock anymore and that's why it never shipped. But when I told them I got charged for the items and why wasn't I notify they pretty much said oh my bad we can swap out those 2 items 😑😑. Long story short I got my money back for what they didnt have and the items I paid for. Fast forward like maybe 2yrs I decided to give them another chance cause if they been around this long maybe they fixed all the issues. NOPE!! not once but twice I choose the Express shipping and nothing has came in within 2-3 business days after confirmation. And I had to reach out again to see why my package have been sitting at pre-shipment for 2 weeks now.....

Update: I changed it from 2 to 3 cause the customer support was extremely helpful and they were quick to fix the issue. Overall the customer support was excellent and understanding and they ended up refunding me some money which was nice cause I wasn't expecting that.

21 March 2018
Unprompted review
Rated 5 out of 5 stars

First time buyer will buy again and again 💕

Found out about Shop Gracie through the beautiful Princess Mae and I just had to check it out! I impulsively bought the Valerie Romantic Floral Romper in black because it was so gorgeous! It wasn’t until after I bought it that I was having second thoughts because I hardly ever buy clothes online and I was worried about the size and quality of the romper. To my delight, the shipping was fast and the customer service is amazing AND the romper came as a perfect fit and exceeded my expectations when I saw how silky soft it was 😍 I’m absolutely in love with Shop Gracie and am definitely building up a wishlist now 💕

28 February 2018
Unprompted review
Rated 5 out of 5 stars

An Honest Review

Let me preface by saying I’m really, REALLY picky about where I shop. I’m not into the stores that only show one type of body, and I fluctuate weight a lot so comfort in where I shop is really important to me. ShopGracieUSA is my favorite shop (online and otherwise). Their selection is vast and unique so I’m never afraid of being a basic b!tch. The prices are GREAT. Their customer service is really out of this world. They’re quick, efficient, and kind. I’ve only had one issue with them (sold out in my size) and they were wildly accommodating. I rarely spend my hard earned money elsewhere, just because SG is so on point with style and service. From shopping, to shipping, to the runway show I give myself after I’ve received my goodies, ShopGracie is the top spot for my closet’s needs.

27 February 2018
Unprompted review
Rated 4 out of 5 stars

Amazing customer support

I am so pleased with the product and even though processing took a long time I contacted customer support and they were so kind and helpful in letting me know about my order! I love Shopgracieusa💕💕💕

27 February 2018
Unprompted review
Rated 5 out of 5 stars

Fast Shipping

The shipping was way faster than what I thought and everything came in amazing quality and condition

15 February 2018
Unprompted review
Rated 5 out of 5 stars

Highly Recommend!

I recently made a purchase from Shop Gracie & my item was in my mailbox in no time! The California hat I bought came in exactly as ordered and I can’t wait to rock it 💕 I highly recommend checking out their site & seeing for yourself how adorable (& affordable) their items are and following their Instagram to see so much outfit inspo! Definitely will be making more purchases in the future.

23 January 2018
Unprompted review
Rated 5 out of 5 stars

@shopgracieusa = the best in Hawaii

I absolutely adore this shop. From the styles all the way down to the colors, I finally found a trendy shop that keeps up with the hottest looks all year round. You always feel confident with the clothes you purchase from this shop. They keep up with what's new and that's why I keep going back for more. My inner fashionista always comes out lol. Thank you @shopgracieusa, you give me life!!

16 January 2018
Unprompted review
Rated 5 out of 5 stars

☀️💕

The clothes came extremely fast, the materiel is amazing, the clothes come exactly like the show in the pictures, this shop is amazing💗

9 January 2018
Unprompted review
Rated 5 out of 5 stars

Best online store

Shop gracie has given me the best experience's with my online shopping. I would recommend them to anyone ! They give discount codes on holidays, the outfits fit you perfectly when you order it in your size ! I love there store It is my absolute favorite place to go when I wanna do a little shopping for myself ! I also love that they have a variety of clothes for you to pick from ! It's a great place ! 100% I would recommend them❤ than you for being the best online shopping store I have ever seen😆

8 January 2018
Unprompted review
Rated 5 out of 5 stars

I love it!

I love it!! You will not regret ordering from this site! The clothing is super soft and does not feel like cheap material. I will definitely be ordering from this site again in the future.

8 January 2018
Unprompted review
Rated 5 out of 5 stars

Shopgracieusa:)))))))

I have ordered multiple things from Shopgracieusa and I love it! The material is every comfortable and everything that I've got and seen are very cute and fashionable. I would highly recommend.

7 January 2018
Unprompted review
Rated 5 out of 5 stars

Love my blush jacket and this clothing line!

I got a blush jacket from them and it is seriously the cutest thing i own at the moment. I hope to buy more clothing items from them soon. They have a great website and their clothes are pretty affordable. My jacket that i bought, the blush one, is really comfortable and suits my style. 5 stars!

7 January 2018
Unprompted review
Rated 5 out of 5 stars

They have always given me amazing …

They have always given me amazing service and every thing I've ever gotten was amazing quality!!! Also I always got everything either on time or before the scheduled delivery!!! Love shop Gracie soooooooooooo much❤❤❤❤

7 January 2018
Unprompted review

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