ShopiPersia Reviews 372

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their authentic taste, excellent quality, and how well they are packaged. Many people also praise the service, noting its trustworthiness, professionalism, and the great effort made to ensure satisfaction. However, some customers were dissatisfied with the delivery service and their orders. A number of people reported significant delays in receiving their items, with some orders taking several months or not arriving at all. There were also instances of incorrect items being sent, issues with customs codes leading to returns, and a lack of communication or tracking information after placing an order.

What people talk about most

Product

Consumers find products to be of excellent quality and are satisfied with their purchases. Many reviewers... See more

Delivery service

People report ambiguous experiences with delivery service. While some customers received their orders... See more

Order

Customers had ambiguous experiences with order. While some consumers reported receiving their orders quickly,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers received their items in... See more

Service

Users describe positive interactions with service. Many customers praise the fast and convenient service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought homemade Lavashak from here. It came from Iran to the UK and it shows in the quality, the taste is so authentic. To be specific I bought the ghare ghorot lavashak and it is so sour and... See more

Rated 5 out of 5 stars

The package took much loooonger than expected due to the ongoing geopolitical reasons, around 4 month, but it did arrived to Brazil with exact item and carefully wrapped. Service can be trusted.

Rated 5 out of 5 stars

I would like to sincerely thank you for the wonderful service and high-quality Gaz sweets I received from your website. The packaging was neat, the delivery was on time, and the taste was truly delici... See more

Rated 5 out of 5 stars

great customer service, helped me with a coupon not working. shipped in time and for a reasonable price. Minor damage on the packaging material for the book when it arrived, probably happened during s... See more


Company details

  1. #25 of 25 best companies in Art Handcraft

Written by the company

Discover & Shop Online the Privileged Persian Goods, Handicrafts & Souvenirs at ShopiPersia | Persian Music Instruments, Farsi Books, Grocery, Carpet, Rug.


Contact info

4.1

Great

TrustScore 4 out of 5

372 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 55% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

This website is a SCAM -- BE WARNED

This website is a SCAM -- BE WARNED!

My order was never received. When approaching the shop, after a short while they stopped answering me. When calling their "hotline" you hear a message saying the number isn’t connected.

In their reply below, they wrongly claim the package is in my city, whereas their link shows it returned to Iran. When speaking to them (when they still replied) they even sent me a picture of a package from Austria, claiming it's mine and I didn't pick it up.

If I had the slightest doubt, now I'm 100% sure this site is a complete scam. If you have any doubts, just search whether 17track.net is a legit website.

24 July 2024
Unprompted review
ShopiPersia logo

Reply from ShopiPersia

Your order is in your city. Check the tracking link below:
https://m.17track.net/en/track-details?nums=CG793513463IR

You have to follow the tracking link. Thank you

Rated 1 out of 5 stars

Received an item that did not work.

Received an item that did not work . Seller telling me he is sure it did. Used every excuse , faulty adapter , faulty rice cooker . Even suggesting I plug the unit that powers a high powered appliance, such as a conventional oven .. no way . Explained Light came on but element is faulty .. I expected better .. so paid and now have an item that is not fit for purpose . Been told to try a socket that powers an oven ! A rice cooker ..! Really ? They must think people are stupid.. My card company will be dealing with this . Despite asking for relevant contact refuse to give details .. sent a snapshot off another website .! Payment made not even to the said website , Happy to send all documents for everyone to see . Pick and choose their terms as they see fit , after you,report an issue with the product . absolutely shameful .! Answers given so contradictory . You should abide by rules to countries you ship and know about the laws in that country . You clearly did not .. stating you have a store to return items in uk .. what utter nonsense .. you applied from the beginning I was lying . Allegedly checking every item you send. Absolute utter nonsense. I would urge you all to be extremely cautious and stay well away from this company . I begrudge rating one star .. you should not be trading online , as you are not transparent .. absolute disgrace .

2 August 2024
Unprompted review
ShopiPersia logo

Reply from ShopiPersia

Unfortunately, we cannot accept the return request for your rice cooker. As stated on the website, all items have a return period, and after this period, return requests cannot be processed. Your rice cooker had a return period of 3-5 days, which has long since expired. The adapter had a 30-day return period, and its cost has been refunded to you.

Rated 5 out of 5 stars

The products are great quality

The products are great quality. Shipping was really fast despite their terms stating that kt takes 4-8 weeks - it took within 4 weeks to ship across the world to us and the seller was easy to communicate with and gave timely updates. I would definitely shop here again. Great experience.

8 July 2024
Unprompted review
Rated 5 out of 5 stars

Very happy with the service!

Very happy with the service!
Ordered kilos of dates and raisins.
It came all well wrapped up and i felt it was all clean and hygenic. Good timing too
So i am very satisfied!
S.V.

22 July 2024
Unprompted review
Rated 1 out of 5 stars

My order not received, no response from seller

Ordered a Bath Mitt over five weeks ago but never received it. Despite emailing, calling, and messaging the company, I've received no response. Potential customers, be aware!

12 June 2024
Unprompted review
ShopiPersia logo

Reply from ShopiPersia

We apologize for the inconvenience you've experienced. Unfortunately, your order was canceled over a week ago, and the payment was refunded to the account you used for the transaction. We regret the delay in our response and any frustration this may have caused. We appreciate your understanding and hope to serve you better in the future.

Rated 5 out of 5 stars

Good experience

I ordered a rice cooker from this company. The item arrived in Europe earlier than expected.
The rice cooker was well-packaged and was an original Pars Khazar.
There has been good communication from the order to the delivery, and the service was good and professional.
I recommend this company and will order from them again.

16 July 2024
Unprompted review
Rated 5 out of 5 stars

Super service from an excellent company.

I was a little concerned ordering a book to be delivered to UK, but the service was excellent with very professional yet friendly communication.
The packaging was super good with my book arriving in perfect condition.
I would not hesitate to use them again.
Thank you.

12 July 2024
Unprompted review
Rated 5 out of 5 stars

It took a while but finally i have…

It took a while but finally i have today received my kebab maker. I ordered this for my mother and she is very happy. The whatsapp customer service is very quick in responding. I am very postive about ShopiPersia. Thanks a lot!

29 May 2024
Unprompted review
Rated 5 out of 5 stars

Pretty chador

The chador I ordered is very difficult to find in Canada. I needed this for long prayers. The only place I found it at is ShopiPersia. The order takes quite some time to arrive so please plan ahead if you want it for a special occasion. The quality of the chador is very good, it’s well crafted and very comfortable.

29 May 2024
Unprompted review
Rated 5 out of 5 stars

NO ITEMS RECIVED

No items recived but I have now got my refund so thank you very very much!

13 May 2024
Unprompted review
ShopiPersia logo

Reply from ShopiPersia

Free Shipping may take up to 5 weeks, as stated on the checkout page. However, this platform isn't suitable for requesting refunds or services as we don't have access to your full name, order ID, or any details related to your order, making it impossible for us to assist you.

Rated 5 out of 5 stars

Wonderful cooperation between Iran and China

Chinese director Lou Ye has collaborated with foreign composers many times, and different cultural backgrounds are integrated in the image of contemporary China. Two of the most impressive ones, “Spring Fever”" and "Summer Palace", come from the distant Iranian composer Peyman Yazdanian. Both scores were never released separately, but are included in Peyman's album "Echoes From Distant Lands". Because this CD was released in Iran and is out of print, most movie fans in China have no chance of owning it.
But I'm the lucky one. I accidentally learned that ShopiPersia.com still seems to be selling this CD. I bought three and wasn't sure if they would actually be shipped since it was also my first time shopping from Iran. I sent an email and Saeed from the ShopiPersia team responded quickly. After several email conversations, he found this out-of-print CD. I'm very satisfied, though there is only one copy. One month later I received it in perfect condition. Thank you very much ShopiPersia for your service and I hope if you find more copies in the future please contact me!

8 March 2024
Unprompted review
Rated 5 out of 5 stars

Really good customer service!

I ordered from them once. They immediately contacted me and sent my package. The package was lost en route, but there is nothing ShopiPersia can do about that. They tried to figure it out as best they could and were involved until the end. I finally received my package and it was stuck in customs.

I just wanted to order another book but it could not be found on their website. I contacted them and they put the book in Farsi on the website within 1.5 hours. This is really good service.

4 March 2024
Unprompted review
Rated 1 out of 5 stars

Arbitrary Charges that Lack Transparency

To ship a $40 item weighing a few pounds from Iran to the USA, I was quoted 165 euros. I asked THREE separate times for the itemized invoice and/or cost breakdown and they were unable to provide it. After the third time, they said they would give it to me after my purchase. I believe that would qualify as a receipt; not an invoice. They said to ship the item to Europe would be 120 euros but to the USA it would add 45 euros because it needed to go through Dubai. It is suspicious that these are perfectly round numbers and the fact that they were unable to provide a cost breakdown to me is a heavy signal that they are using arbitrary numbers and charging whatever they want. I don't know if this is a legitimate service as I obviously am not paying $180 USD for a $40 item and didn't go through with the transaction, but the process is certainly illegitimate and lacks transparency. Stay away at all costs unless they improve transparency.

14 February 2024
Unprompted review
ShopiPersia logo

Reply from ShopiPersia

Thank you for sharing your concerns. We apologize for any confusion regarding the shipping costs. Our shipping rates to Europe are indeed free, and it appears there may have been a misunderstanding or error in the information provided.

Rated 5 out of 5 stars

I recently purchased a stunning Persian…

I recently purchased a stunning Persian rug from Shopipersia and I couldn't be happier. The rug is even more beautiful in person than it was in the photos, and the quality is outstanding. The shipping was fast and the customer service was excellent. I will definitely be shopping at Shopipersia again!

7 February 2024
Unprompted review
Rated 5 out of 5 stars

Hello

Hello, I ordered a Daf it is very magnificent, I am happy with this magnificent application🌹

9 February 2024
Unprompted review

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