ShopiPersia Reviews 372

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their authentic taste, excellent quality, and how well they are packaged. Many people also praise the service, noting its trustworthiness, professionalism, and the great effort made to ensure satisfaction. However, some customers were dissatisfied with the delivery service and their orders. A number of people reported significant delays in receiving their items, with some orders taking several months or not arriving at all. There were also instances of incorrect items being sent, issues with customs codes leading to returns, and a lack of communication or tracking information after placing an order.

What people talk about most

Product

Consumers find products to be of excellent quality and are satisfied with their purchases. Many reviewers... See more

Delivery service

People report ambiguous experiences with delivery service. While some customers received their orders... See more

Order

Customers had ambiguous experiences with order. While some consumers reported receiving their orders quickly,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers received their items in... See more

Service

Users describe positive interactions with service. Many customers praise the fast and convenient service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought homemade Lavashak from here. It came from Iran to the UK and it shows in the quality, the taste is so authentic. To be specific I bought the ghare ghorot lavashak and it is so sour and... See more

Rated 5 out of 5 stars

The package took much loooonger than expected due to the ongoing geopolitical reasons, around 4 month, but it did arrived to Brazil with exact item and carefully wrapped. Service can be trusted.

Rated 5 out of 5 stars

I would like to sincerely thank you for the wonderful service and high-quality Gaz sweets I received from your website. The packaging was neat, the delivery was on time, and the taste was truly delici... See more

Rated 5 out of 5 stars

great customer service, helped me with a coupon not working. shipped in time and for a reasonable price. Minor damage on the packaging material for the book when it arrived, probably happened during s... See more


Company details

  1. #25 of 25 best companies in Art Handcraft

Written by the company

Discover & Shop Online the Privileged Persian Goods, Handicrafts & Souvenirs at ShopiPersia | Persian Music Instruments, Farsi Books, Grocery, Carpet, Rug.


Contact info

4.1

Great

TrustScore 4 out of 5

372 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 55% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

Buy with confidence!

There were delays in shipment and a lag in communication, however these struggles were overcome by ShopiPersia working with their shipping partners to deliver my package from Dubai to East Coast of United States in record time. Buy with confidence.

18 December 2024
Rated 5 out of 5 stars

Purchased a ney anban bagpipe as a…

Purchased a ney anban bagpipe as a gift. Beautifully crafted by the person who made it and colours are beautiful too would highly recommend! the service and communication was excellent very helpful in assisting how to set the bagpipe up so 5 stars from me thankyou so much 🙏

4 January 2025
Unprompted review
Rated 5 out of 5 stars

Custom ring order

Custom ring order
I had a custom ring order which I wanted for long time.
Saeed was very helpful in taking the details of the order and delivering it exactly as requested.
Overall, very satisfying experience

18 December 2024
Unprompted review
Rated 5 out of 5 stars

Very professional and responsive

Very professional and responsive if you have any more question you can simply email them!

The parcel was very well packed in a sealed container.

My parcel took time to arrive but it was due to Israel embargo, nothing that the shop could do about it.

6 November 2024
Unprompted review
Rated 4 out of 5 stars

Good service

Delivering items that you cannot find elsewhere worldwide in efficient way.

8 September 2024
Rated 1 out of 5 stars

Item was not delivered.

Item was not delivered.
The ordered book was not delivered.
The personel of the webshop shopipersia was not very helpful to advise me how to solve this problem.
I have indeed checked the postoffices in the neighbourhood. The parcel was not there. I could not tell them which courier was involved. Can a parcel be for more then two weeks at the customs?
I am disappoimted.
I am very disappointed.
P.Kwaadgras,
The Netherlands

7 September 2024
ShopiPersia logo

Reply from ShopiPersia

Tracking number is: https://t.17track.net/en#nums=RG793515946IR

As we informed you several times via Email and WhatsApp, the parcel is at customs, and you need to contact the post office in your city. If you don't want to call them, we can't help you.

Rated 5 out of 5 stars

Great seller

Great seller. Product as described. Careful packing and shipping. Thank you.

7 September 2024
Rated 5 out of 5 stars

This shop is the best

This shop is the best, they are honest reliable and they products were shipped right away. I will recommend this shop as they are honest people who work from their heart. I received my order and I am extremely pleased with the way it is designed and delicately written . 🙏 I am forever blessed . Thank you for your amazing service .

4 October 2024
Unprompted review
Rated 1 out of 5 stars

Never received order and seller doesn'answer messages

I ordered product on this site on 10/07/2024
I got email on 21/07/2024, that my order have been shipped to me. It was said that order will arrive to me from 10 - 20 days. After one month of waiting I contacted seller through whatsapp and asked where is my purchase and requested for tracking number, to see where is parcel. Previously before placing an order seller was kind and helpful, but after waiting more than one month I contacted him about my purchase again, and he is not not answering my messages on whatsapp and ignoring them!!!

No tracking number, nothing....

I want refund for my purchase and shipping cost, total €36.50 back!
My Order #206992

10 July 2024
Unprompted review
ShopiPersia logo

Reply from ShopiPersia

Hello. Please send us an email because we haven't received any information from you. It's possible that your email did not reach us

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