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JOGA Reviews 5,445

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 1,140 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, finding them comfortable, durable, and effective for their intended use. Many also highlight the excellent customer service, noting that the team is responsive, helpful, and goes above and beyond to resolve issues. Reviewers appreciate the ease of ordering and the overall positive experience with the company. However, some customers experienced issues with delivery times, with orders taking a long time to arrive or even going missing. There are also concerns regarding product sizing, with some finding items to be smaller than expected or not matching descriptions, leading to discomfort or inadequate protection. A few people also reported receiving damaged packaging or missing items in their orders, and some found the product quality to be below expectations.

What people talk about most

Product

People report positive experiences with products, especially shin pads, which many customers find... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the high quality of products like... See more

Customer service

Customers had positive experiences with customer service, frequently praising the team for being brilliant,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many praising the ease of ordering, quick... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising fast and efficient shipping,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall the products where great but on the foot zen mat it feels like one side feels stronger than the other.

Company replied

Rated 4 out of 5 stars

My initial experience was poor but the mark of a good company is how they deal with those types of situations and Joga handled it very well. Deliveries do take an age to arrive but the product and cus... See more

Company replied

Rated 3 out of 5 stars

Shipping was slow , no tracking , product under expectations ( quality was ok nothing special. They are too thin for my liking . I have purchased better for cheaper . ) I will not reorder . And the co... See more

Company replied


Company details

  1. #132 of 150 best companies in Sportswear Shop

Written by the company

Born out of inspiration from the vibrant streets of Brazil, JOGA embodies the soulful dance of Joga Bonito - the beautiful game. It's not just about the goals scored but the stories told through every deft touch and every graceful move on the pitch. As modern football became awash with metrics and data, we found ourselves yearning for the days when raw talent and artistry reigned supreme. That's why JOGA was born - to reignite that essence and to keep the artistry of football alive.


Contact info

3.7

Average

TrustScore 3.5 out of 5

5k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing customer service and great…

Amazing customer service and great product!

11 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Jack,

Glad you had a good experience and that the product landed well. Appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Very good and helpful support team

Very good and helpful support team

11 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Keylan,

glad the support team came through for you. That is exactly what we are here for. Appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

My son likes the shin pads as they fit…

My son likes the shin pads as they fit comfortably and are very light.

6 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Leroy, glad your son is getting on well with them. Comfortable and light is exactly what we aim for on the pitch. Hope he keeps loving every game in them.

Rated 1 out of 5 stars

Wrong item sent and no reply to my…

Wrong item sent and no reply to my message

20 May 2026
JOGA logo

Reply from JOGA

Hi Katie, that is not okay and I get why you are frustrated. Wrong item sent and then no reply is a double failure on our end. Email us at hello@shopjoga.com and we will get both of those sorted for you.

Rated 5 out of 5 stars

The black grip tape sticks properly

The black grip tape sticks properly. Played on damp turf and it didn’t peel or shift once.

16 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Humbert, glad the grip tape held up on damp turf. That was the whole point of it. Appreciate you putting it through a proper test.

Rated 5 out of 5 stars

The sleeve keeps everything in place…

The sleeve keeps everything in place nicely. My pads didn’t move during tackles or runs. It also didn’t squeeze my leg too much. Comfortable enough for a full game.

11 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Hudson,

That's exactly what the sleeve is built for. Pads stay locked in without cutting off circulation, so you can actually focus on the game. Good to hear it held up through the full 90.

Rated 5 out of 5 stars

The boys are really made up with their…

The boys are really made up with their new shin pads! Amazing quality and lightweight design!

9 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Abdul,

Glad the boys are loving them. The quality and the lightweight build are two things we spend a lot of time getting right so that's good to hear.

Rated 1 out of 5 stars

No returns

Horrible product. More Horrible costumer service

20 May 2026
JOGA logo

Reply from JOGA

Hi Dyanko, that is not the experience we want anyone to have with us. A bad product and a returns process that left you stuck is on us. Email us at hello@shopjoga.com and we will sort it out.

Rated 5 out of 5 stars

JOGA is the best football company in…

JOGA is the best football company in the world got my mini shinpads and white gripsocks they are fantastic best ever thanks JOGA I highly recommend this brand

10 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Kayvin, glad the mini shin pads and white grip socks landed well. That's exactly what we're here for. Appreciate you spreading the word.

Rated 5 out of 5 stars

The quality is incredible

The quality is incredible. Absolutly loved the shin pads and the grip socks!

9 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi NUNO,

Glad you love the shin pads and grip socks. That quality is something we genuinely care about so it means a lot to hear it landing that way. Go smash it on the pitch.

Rated 5 out of 5 stars

The mouthpiece felt strange at first

The mouthpiece felt strange at first. Took me a couple of sessions to get used to it. Once I did, breathing during runs felt smoother. Worth sticking with.

29 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Darren, the adjustment period is real and most people who stick with it say exactly what you said. Glad the breathing clicked once you dialled it in. Appreciate you giving it the time.

Rated 5 out of 5 stars

Very good customer experience

Very good customer experience. Had an issue which they resolved very quickly

9 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Jodie,

Glad we could sort it out for you quickly. That is exactly how it should work. Appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

The carbon guards feel solid but not…

The carbon guards feel solid but not heavy. I wore them in a physical match and they stayed put. They dont feel bulky under socks either. Good protection though!!

25 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Davey, that is exactly what we built them for. Lightweight enough to forget they are on, solid enough to actually do the job. Glad they held up in a physical one.

Rated 5 out of 5 stars

Very quick response from customer…

Very quick response from customer service

9 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi SL, glad we got back to you quickly. That is how it should be. Appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent. Everything handled perfectly and delivered on time. Thanks guys

6 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Frankie, glad the service came through and everything landed when it was supposed to. That is the standard we aim for every time. Appreciate you taking the time to leave this.

Rated 4 out of 5 stars

I used the pads in a full 90 minute…

I used the pads in a full 90 minute match and barely noticed them. That’s probably the best compliment I can give.

31 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Jasper,

That is exactly what we are going for. Glad they held up through the full 90 without getting in your head. Come back and let us know how they hold up over time.

Rated 5 out of 5 stars

Great seller!!

Great seller!!! My daughter loved the shin guards. Will definitely be purchasing from you again

8 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Mrs Killian, glad your daughter is loving the shin guards. That is exactly what we make them for. See you on the next order.

Rated 5 out of 5 stars

The training pocket is simple but…

The training pocket is simple but useful. I don’t really feel it when running. It stays out of the way the whole time. Does exactly what it should.

30 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Rowan, that's exactly what it's designed to do. Stays out of the way so you can just focus on the session. Glad it's working for you.

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