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JOGA Reviews 5,445

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 1,140 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, finding them comfortable, durable, and effective for their intended use. Many also highlight the excellent customer service, noting that the team is responsive, helpful, and goes above and beyond to resolve issues. Reviewers appreciate the ease of ordering and the overall positive experience with the company. However, some customers experienced issues with delivery times, with orders taking a long time to arrive or even going missing. There are also concerns regarding product sizing, with some finding items to be smaller than expected or not matching descriptions, leading to discomfort or inadequate protection. A few people also reported receiving damaged packaging or missing items in their orders, and some found the product quality to be below expectations.

What people talk about most

Product

People report positive experiences with products, especially shin pads, which many customers find... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the high quality of products like... See more

Customer service

Customers had positive experiences with customer service, frequently praising the team for being brilliant,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many praising the ease of ordering, quick... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising fast and efficient shipping,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall the products where great but on the foot zen mat it feels like one side feels stronger than the other.

Company replied

Rated 4 out of 5 stars

My initial experience was poor but the mark of a good company is how they deal with those types of situations and Joga handled it very well. Deliveries do take an age to arrive but the product and cus... See more

Company replied

Rated 3 out of 5 stars

Shipping was slow , no tracking , product under expectations ( quality was ok nothing special. They are too thin for my liking . I have purchased better for cheaper . ) I will not reorder . And the co... See more

Company replied


Company details

  1. #132 of 150 best companies in Sportswear Shop

Written by the company

Born out of inspiration from the vibrant streets of Brazil, JOGA embodies the soulful dance of Joga Bonito - the beautiful game. It's not just about the goals scored but the stories told through every deft touch and every graceful move on the pitch. As modern football became awash with metrics and data, we found ourselves yearning for the days when raw talent and artistry reigned supreme. That's why JOGA was born - to reignite that essence and to keep the artistry of football alive.


Contact info

3.7

Average

TrustScore 3.5 out of 5

5k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience was great because even…

My experience was great because even when I wasn’t 100% satisfied, joga came back and made sure I was after a simple insta dm.

26 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Christian, that's exactly how it should be - we're not happy unless you are. Glad we could sort things out and appreciate you giving us the chance to make it right. See you on the pitch.

Rated 5 out of 5 stars

I a with a missing item it was…

I a with a missing item it was rectified very promptly my son loves these shin pads it’s the built in sleeve ones they really are a great product

29 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Nicola,

Really glad we got that sorted quickly for you. The built-in sleeve pads are a favourite for a reason and it's great to hear your son is loving them. Appreciate you sticking with us and hope he plays well in them.

Rated 5 out of 5 stars

Joga really done well for me as I had a…

Joga really done well for me as I had a massive event that was happening on a Saturday and they made sure to get my shinpads before my event to prepare me to do my best and they always updated me constantly on my order which I very much appreciate

29 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Denzel,

That's exactly what we want to hear - big event coming up and you're sorted and ready to go. Glad we could get them to you in time and kept you in the loop throughout. Good luck out there, go do your thing.

Rated 5 out of 5 stars

Amazing service and experience

Amazing service and experience. Truly an outstanding customer service. Definitely recommed. Plus the grip socks and shin pads that we've tried are of top quality.

29 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Noor, really appreciate you taking the time to leave this - means a lot to hear the service and quality landed the way we intended. Grip socks and shin pads built for the game, glad they hit the mark for you. Looking forward to having you back on the pitch with us.

Rated 5 out of 5 stars

Great experience

Great experience. Had a problem with my order which was resolved straight away with great customer service.

28 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Carina,

Really glad we got that sorted for you quickly. That is exactly the kind of service every customer deserves and we appreciate you taking the time to share your experience. Looking forward to seeing you back soon.

Rated 5 out of 5 stars

Great to deal with.

Good company to deal with as communication and customer service are excellent. Sleeves seem much handier than regular shin pads.

27 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Alan,

Really glad the communication and service hit the mark for you. The sleeves are a total game changer once you try them - no more stuffing pads into socks. Appreciate the support and hope they serve you well on the pitch.

Rated 3 out of 5 stars

I liked the customer service and the…

I liked the customer service and the fast replies, although the stamina builder is hard to adjust to and the built in shinpads feel abit tight round my leg even tho its supposed to me size 14+

30 April 2026
JOGA logo

Reply from JOGA

Hi Olly, appreciate the honest take. Good to know the service was on point, and we hear you on the shin pad fit and getting used to the stamina builder. Drop us a message at hello@shopjoga.com and we can work through those with you.

Rated 5 out of 5 stars

Amazing experience

Amazing experience
The quality is great.
My son can't wait to wear them.

Im confident they will be keeping him safe

28 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi David,

That means a lot to hear - glad the quality came through and your son is buzzing to wear them. Keeping players safe is exactly what we build for, so that confidence means everything to us. Looking forward to him getting out there in them.

Rated 5 out of 5 stars

Products are very high quality and i…

Products are very high quality and i received great communication from the team at joga , best shin pads i've ever used will definitely not be changing from joga

27 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Joshua, really appreciate you saying that - best shin pads you've ever used is exactly what we're going for. Glad the team kept you in the loop throughout too. See you for the next pair.

Rated 5 out of 5 stars

Very happy with my experience

Very happy with my experience. There was an accidental error with the size of one of my pair of socks but customer service were quick to rectify and send me another pair at no additional cost and no additional postage. Will be using again for sure.

27 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Billy,

Really glad we could sort that out for you quickly and get the right size over without any hassle. That's exactly how it should be handled. Appreciate the support and we'll see you in your next order.

Rated 5 out of 5 stars

I ordered shin pads but they werent the…

I ordered shin pads but they werent the right sized pads. I contacted joga who are sending me a replacement for £4.99 additional and i will sell or give the smaller ones to my younger son.

28 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Lauren, really glad we could get the right size sorted and on its way to you. Thanks for reaching out and giving us the chance to fix it. Hope your son gets good use out of the smaller pair too!

Rated 1 out of 5 stars

Terrible Customer Service and No Response After 2 Months

I placed my order more than 2 months ago and I’m still waiting for my items. I already sent a couple of emails asking if something was wrong to hello shopjoga, but they never replied. Worst customer service ever.

I regret not reading these reviews before placing my order.

23 March 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Marisol,

Two months with no order and no reply to your emails is not okay and that is completely on us. Email hello@shopjoga.com and we will get this sorted out for you properly.

Rated 5 out of 5 stars

Part of my original order was not…

Part of my original order was not available and the team gave me other options or my money back. Very good customer service and quick response time to problems

27 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Carmel,

Really glad we could sort that out for you quickly and get you a solution you were happy with. That's exactly how we want things handled when something goes wrong. Thanks for giving us the chance to make it right, and we hope the rest of your order was worth the wait.

Rated 1 out of 5 stars

Still waiting for my order

Still waiting for my order, its been 1 month

29 April 2026
JOGA logo

Reply from JOGA

Hi Jakub,

A month is too long, we get that. Something has clearly gone wrong with your order and we want to fix it. Send us an email at hello@shopjoga.com and we will get on it straight away.

Rated 5 out of 5 stars

Great lightweight shin pads and great…

Great lightweight shin pads and great customer service 💪👏

27 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Justin, really glad the shin pads are working for you and that the team took care of you along the way. Means a lot to hear both landed well. See you on the pitch.

Rated 5 out of 5 stars

The joga team were so easy to talk to…

The joga team were so easy to talk to and were so understanding with no issues at all !!

27 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Jayda,

That means a lot to hear, we always want the experience to feel easy and stress-free. Glad we could sort everything out for you with no hassle. Looking forward to having you back!

Rated 5 out of 5 stars

Comfort is key

So much comfort in the shin pad and light weight

Well worth the buy

26 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Ricky, glad the comfort and weight hit the mark for you. That balance is something we put a lot into, so it means a lot to hear it pays off on the pitch. Appreciate the support and hope they keep doing the job for you.

Rated 5 out of 5 stars

My daughter loved the shinpads

11 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi PMC,

That's awesome to hear, so glad she's loving them! Thanks for supporting JOGA and we hope she plays her best games in them.

Rated 5 out of 5 stars

Great 1st time we Oder joga product is…

Great 1st time we Oder joga product is good I recommend

26 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Kurulu,

Stoked to hear you had a great first experience with JOGA! Welcome to the fam, and thanks for the rec. There's plenty more good stuff coming your way.

Rated 5 out of 5 stars

Fantastic product

Fantastic product. Good company to deal with. My daughter loves the shin pad sleeves and grip socks.

19 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Bryan,

That means a lot - glad your daughter is loving the shin pad sleeves and grip socks. Always good to hear the whole kit is getting the seal of approval. Looking forward to having you back.

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