Overall the products where great but on the foot zen mat it feels like one side feels stronger than the other.
Company replied

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Born out of inspiration from the vibrant streets of Brazil, JOGA embodies the soulful dance of Joga Bonito - the beautiful game. It's not just about the goals scored but the stories told through every deft touch and every graceful move on the pitch. As modern football became awash with metrics and data, we found ourselves yearning for the days when raw talent and artistry reigned supreme. That's why JOGA was born - to reignite that essence and to keep the artistry of football alive.
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Great product, but mediocre customer service (question about status of delivery was answered repeatedly by reference to the up to 7 day duration of production time, even though these 7 days were already passed)

Reply from JOGA
Quick feedback from support to resolve an issue with an item

Reply from JOGA
JOGA 10/10!!!! A+ Company!!!!
I had an issue with sizing once I received my order BUT JOGA went above and beyond to resolve my issue.
Absolutely amazing customer service and their products are outstanding.
This is my 3rd order with JOGA and will continue to support this brand!
10/10

Reply from JOGA

Reply from JOGA
Such a helpful team of people and really simple exchange process. Absolute pleasure working with them to arrange an exchange. Brilliant shin pads and sleeves for budding footballers.

Reply from JOGA
I’ve been using a few items from Joga, including the grip socks and the Carbon Guards Pro. The socks are excellent (on the thicker side, which feels really supportive), and the shin pads are awesome—so light and compact that you barely feel them, but the carbon fiber gives you total confidence in their strength.
I also bought the Signature Duffle, which has been wonderful for storage. It easily fits two full kits, boots, shin pads, towels, drink bottles, supplements, and a ball pump. Unfortunately, the main strap attachment loop recently tore away at the seam under normal use. If the construction at that specific stress point was a bit more reinforced, this would easily be a 5-star review.
That being said, Joga’s customer service is incredible. I reached out about the issue and was very surprised by how quickly they replied. Even though the duffle is currently sold out on their website, they immediately sorted out a free replacement for me. Really impressed with how they look after their customers.
Highly recommend!

Reply from JOGA
These shin guards are so much better for my kids than using Velcro and tape!

Reply from JOGA
Amazing customer service and amazing product my son absolutely loves the shin pad sleeves he will never go back to ordinary shin pads again he said the fit and comfort are perfect

Reply from JOGA
Quick delivery and authentic items that were shown on the page

Reply from JOGA
Joga shin guards are fantastic my son loves them when playing in his team as they are comfey and easy to slip on also customer service has been a fantastic help

Reply from JOGA
My grandson was extremely happy with his new Jim’s shin pads grip socks.
I have bought so many but we’re all not suitable until we bought the Joma ones.
We will continue to shop with Joma as the service was excellent.
I had a query regards BOGOF The outcome was an error on my behalf.
The company were excellent at dealing with my enquiry and a a gesture of good will honoured me a second pair of
It was a great pleasure to deal with such an efficient company and were very responsive to my emails.
All in all I thought it was a great experience and excellent service. I will continue to shop with Joma for my grandsons football items.

Reply from JOGA
These are the best shin pads ever! Nothing comes close. The sleeve is a perfect fit, they don’t slide or move at all.

Reply from JOGA
My son is absolutely delighted with his shin pads. I was a little worried about the size but I received absolutely fantastic customer service from Joga. We also got the limited edition gold one. Both great quality. I would highly recommend

Reply from JOGA
Great help after a hiccup resolves instantly

Reply from JOGA
Great items (my son loves how the shin pad sleeves feel on) and great quality. Fantastic customer service too. Highly recommended.

Reply from JOGA
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