Shop Mancini Reviews 1,906

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

This is an excellent Italian company from which I ordered a new ovan from the UK. Christian, the sales manager, sorted me out, when I realised the oven came with an EU plug and delivered an adapter... See more

Company replied

Rated 5 out of 5 stars

Mancini made the order process very easy. The product was correctly dimensioned and therefore fit as planned. The shipment came promptly. It was well wrapped and arrived undamaged even though the box... See more

Company replied

Rated 5 out of 5 stars

First order at Mancini Shop. Product well know in Italia and abroad in the area of art restoration. Very satisfied with their online system, the price, their communication and the delivery/delay. Than... See more

Company replied

Rated 5 out of 5 stars

great service, items in stock, ships internationally, fast shipping, quick email response. I ordered Diadora Utility boots, they will arrive from Italy to United States in just five days :)

Company replied

Company details

  1. Hardware Shop

About Shop Mancini

Written by the company

Mia foto

Mancini&Mancini, Gruppo specializzato nel commercio all’ingrosso e vendita al dettaglio nel settore degli accessori per Arredamento, con un’attenzione particolare al Design per interni ed esterni.

ferramenta-mancini

Oggi la Mancini&Mancini è in grado di offrire un vasto assortimento di prodotti:

- Complementi d’arredo
- Accessori cucina
- Accessori bagno
- Elettrodomestici
- Illuminazione
- Meccanismi
- Giardinaggio
- Porte
- Infissi
- Maniglie
- Serrature
- Utensili

VISITA IL NOSTRO SITO CONTATTACI

Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Very high shipping

Very high shipping. I really needed that lock and i couldnt find it anywhere. The shipping cost is unecceptable.

13 August 2024
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Reply from Shop Mancini

Hi Constantinos, Thank you for sharing your experience! We are happy that you are satisfied with the product, but we are sorry about the high shipping cost. We understand that it can be frustrating, especially when you do not need an urgent delivery. We are working to offer more shipping options to Cyprus in the future, to make your purchase more convenient. We appreciate your understanding and hope to provide you with a better experience next time! Best Regards, Shop Mancini Team

Rated 5 out of 5 stars

Very good service

Very good service, quick international shipping. Good quality as per description
Thank you

24 July 2024
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Reply from Shop Mancini

Hi Walid, Thank you for your kind words! We are delighted to hear that you are satisfied with our service and the quality of our product. Your satisfaction is our top priority, and we are glad the international shipping met your expectations. If you need any further assistance or have any questions, please don't hesitate to reach out. Thank you once again, Greeting from Shop Mancini Team

Rated 5 out of 5 stars

Awesome products and fast shipment to…

Awesome products and fast shipment to Houston Texas, USA. I have purchased from this seller many times already. Highly recommended.

19 July 2024
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Reply from Shop Mancini

Hi Simon, Thank you for your positive feedback! We are happy to hear that you are satisfied with our products and the fast shipping to Houston, Texas. Your loyalty as a customer is greatly appreciated. We will continue to do our best to provide you with excellent service. Thank you for the recommendation! Best Regards, Shop Mancini Team

Rated 5 out of 5 stars

Responded to my email product inquiries…

Responded to my email product inquiries immediately, competively pricing then prepared and shipped my international order within one week.

19 July 2024
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Reply from Shop Mancini

Hello Larry, thank you for your feedback! We're pleased to respond to your product inquiries immediately and offer competitive pricing.We appreciate your business and look forward to serving you again! Best Regards, Shop Mancini team

Rated 1 out of 5 stars

Unable to deliver the goods

Unable to deliver the goods. Refuse to give a refund stating that they are not the seller.
Recommend that you don't purchase anything from this company, customer service is poor at the best.

24 June 2024
Unprompted review
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Reply from Shop Mancini

Dear Christoph,

Thank you for taking the time to leave a review. However, after careful verification, it does not appear that you have made a purchase at our online store. Therefore, we believe that this review does not refer to an authentic experience with our company.

We constantly strive to offer the best service to our customers and are always available to resolve any problems that may arise. If you have further questions or clarifications you can contact us directly.

Best regards, Shop Mancini Team

Rated 5 out of 5 stars

consegna in tempi brevi

consegna in tempi brevi, materiale confacente alle aspettative

4 May 2024
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Reply from Shop Mancini

Ciao Luciano, grazie per il tuo feedback positivo! Siamo felici di sapere che hai ricevuto la consegna in tempi brevi e che il materiale corrisponde alle tue aspettative. La tua soddisfazione è la nostra priorità. Se hai bisogno di ulteriori informazioni o assistenza, siamo qui per aiutarti. Grazie ancora per la tua recensione! Un saluto dal team di Shop Mancini

Rated 5 out of 5 stars
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Reply from Shop Mancini

Hi Aavo, thank you for your feedback! We're glad to hear that you appreciated our quick response and found the view of goods clear. Providing a smooth and efficient experience is important to us. If you have any further questions or need assistance, feel free to reach out. We're here to help! Best Regards, Shop Mancini Team

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, impressed.

7 April 2024
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Reply from Shop Mancini

Hi Sam, We're thrilled to hear that you were impressed with the quick delivery! Providing efficient service is always our aim. If you need further assistance or have any questions, feel free to reach out. Thank you for your feedback! Best Regards, Shop Mancini team

Rated 5 out of 5 stars

cisa 11731

excellent store, the consultant is always in touch and answers emails quickly. Delivery is fast, packaging is good. Thank you!

7 April 2024
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Reply from Shop Mancini

Hello Denis, Thank you for your kind words! We're delighted to hear that you had a great experience with our store. Providing excellent customer service and prompt delivery are top priorities for us, so it's wonderful to know that we met your expectations. We appreciate your feedback and thank you for choosing our store! Best Regards, Shop Mancini Team

Rated 5 out of 5 stars

Great service and speedy delivery

Great service

14 March 2024
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Reply from Shop Mancini

Hello Rhonda, Thank you for your kind words! We're thrilled to hear that you had a great experience with our service and that your delivery was speedy. Providing efficient service and fast delivery are top priorities for us, so it's wonderful to know that we met your expectations. We appreciate your feedback and thank you for choosing our service! If you need anything else in the future, feel free to reach out. Best Regards, Shop Mancini team

Rated 5 out of 5 stars

Mancini made the order process simple

Mancini made the order process very easy. The product was correctly dimensioned and therefore fit as planned. The shipment came promptly. It was well wrapped and arrived undamaged even though the box itself took some beating in transit.

13 March 2024
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Reply from Shop Mancini

Hello Margaret, Thank you for your wonderful feedback! We're delighted to hear that Mancini made the ordering process easy for you and that the product dimensions were correct, fitting perfectly as planned. We take great care to ensure that our shipments are well-packaged to withstand the rigors of transit, so it's fantastic to know that your order arrived promptly and undamaged despite the box taking some beating. We appreciate your business and your kind words. If you need anything else in the future, please don't hesitate to reach out! Best Regards, Shop Mancini Team

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