Shop Mancini Reviews 1,906

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

This is an excellent Italian company from which I ordered a new ovan from the UK. Christian, the sales manager, sorted me out, when I realised the oven came with an EU plug and delivered an adapter... See more

Company replied

Rated 5 out of 5 stars

Mancini made the order process very easy. The product was correctly dimensioned and therefore fit as planned. The shipment came promptly. It was well wrapped and arrived undamaged even though the box... See more

Company replied

Rated 5 out of 5 stars

First order at Mancini Shop. Product well know in Italia and abroad in the area of art restoration. Very satisfied with their online system, the price, their communication and the delivery/delay. Than... See more

Company replied

Rated 5 out of 5 stars

great service, items in stock, ships internationally, fast shipping, quick email response. I ordered Diadora Utility boots, they will arrive from Italy to United States in just five days :)

Company replied

Company details

  1. Hardware Shop

About Shop Mancini

Written by the company

Mia foto

Mancini&Mancini, Gruppo specializzato nel commercio all’ingrosso e vendita al dettaglio nel settore degli accessori per Arredamento, con un’attenzione particolare al Design per interni ed esterni.

ferramenta-mancini

Oggi la Mancini&Mancini è in grado di offrire un vasto assortimento di prodotti:

- Complementi d’arredo
- Accessori cucina
- Accessori bagno
- Elettrodomestici
- Illuminazione
- Meccanismi
- Giardinaggio
- Porte
- Infissi
- Maniglie
- Serrature
- Utensili

VISITA IL NOSTRO SITO CONTATTACI

Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very satisfied about you

Hi signori, grazie mille for your quick response and shipping on my small order. Even the Valex-brochure, included by the package, is a very interesting item.
Ton Kersbergen
Holland

26 January 2024
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Reply from Shop Mancini

Hello, thank you for your 5 star feedback!

If you need assistance, our customer service is available via email at info@shopmancini.com or via the help form https://www.shopmancini.com/en/contact-us or by telephone at +39 0854408697

Greetings from the Shop Mancini team

Rated 5 out of 5 stars

Magnifico !

Magnifico !! All as described, fast, professional and with very good customer service.

26 November 2023
Rated 1 out of 5 stars

I can’t believe delivery service charge…

I can’t believe delivery service charge me an extra “Fedex”£64 for entering to UK.
I’m already paid for delivering items,Im not happy about all this and definitely not having business with Mancini company anymore in future!!!!

7 October 2023
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Reply from Shop Mancini

Hi Ricardas,
FedEx charged you VAT and any duties related to your import that you did not pay at the time of purchase.
Following Brexit, starting from 1 January 2021, the UK is a non-EU country. So, you didn't pay anything more than you owed.
We therefore do not believe this assessment is correct.

Best Regards
Shop Mancini Team

Rated 5 out of 5 stars
Shop Mancini logo

Reply from Shop Mancini

Thank you Lou for your 5 star feedback! We are happy that you appreciated our services! If you need support, our customer service remains at your disposal via email at info@shopmancini.com or through the assistance form https://www.shopmancini.com/en/contact-us or by telephone at +39 0854408697 Greetings from the Shop Mancini team

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