meraki boutique hw Reviews 

546
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Looking at 172 reviews, most reviewers were let down by their experience overall. Customers frequently report extremely long waiting periods for orders, with many items never arriving. People also experienced considerable frustration with poor communication, often receiving no responses or unhelpful automated replies. Furthermore, consumers faced substantial challenges obtaining refunds for undelivered or problematic products, sometimes being advised to pursue chargebacks through their banks. However, a few other people also felt that despite the delays, the products were satisfactory in appearance and quality once they eventually arrived.

What people talk about most

Order

Consumers consistently express significant dissatisfaction with their orders, frequently reporting that items... See more

Product

Customers had negative experiences with product, with many reviewers reporting that ordered items, such as... See more

Refund

Customers consistently express dissatisfaction with the refund process, frequently reporting that promised... See more

Delivery service

Reviewers highlight negative aspects of delivery service, with many customers reporting significant delays... See more

Response time

People report negative experiences with response time, with many customers stating they sent multiple emails... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Orders take a LONG time to arrive. I placed an order on the 29th of May and I’m yet to receive it. I’ve sent several emails including an instagram dm but no response. Seeing the overwhelming 1... See more

Rated 1 out of 5 stars

This is a scam - the website shopmeraki . co (can't actually enter the real website link due to TrustPilot T&Cs) looks legitimate. However when you order, you will be given a delivery estimate. This... See more

Rated 1 out of 5 stars

Pretty sure this business is a scam- I had the same experience as everyone else below- ordered door numbers in November, contacted them re. whereabouts in December and they said there was a delay. The... See more

Rated 1 out of 5 stars

I ordered two door numbers over three months ago - they finally arrived today, shipped from China. The quality is appalling: one is glossy, the other matte, and they look cheap and poorly made. I... See more


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1.4

Bad

TrustScore 1.5 out of 5

546 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.4

All reviews

(546)

195 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My order never arrived, poor customer service

My order never arrived, and they have stopped answering emails. Initially they told me they were moving things around on their website/their warehouse and then that my order would be sent out within a week. I place the order at the beginning of October, it’s now February. Don’t waste your time here

1 October 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company. I ordered cabinet knobs but they never arrived. I emailed them after 2 months and they said they would refund me but the refund never came. When I reached out again they said “ our previous payment processor is holding all refund payments.” so I should contact my bank to refund it but by this point it’s been too long to refund with the bank.

Long story short, if you order from here, you will be scammed so take this as your warning and don’t let the pretty product photos fool you because you won’t receive them anyways.

19 July 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

Wow, I just got scammed €383 by this website.
Ordered on the 10th December, have followed up with them since the 22nd December asking for shipping updates, then for a refund, but have had zero communication back from them.

10 December 2025
Unprompted review
Rated 1 out of 5 stars

Do NOT order from this Sh-t Show!!!!

Do NOT order from this Sh-t Show!!!!
Ordered cabinet handles on 31.12.2025 and have still not received them.
They looked superb quality and hence the reason I chose them. If only they could fulfil orders.
It seems a common theme when looking through the reviews that orders are not honored
Communication is horrendous.
I have requested my money back and have had nothing back.

These people are nothing but scammers!
Steer well clear.

31 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam scammy scam

Scam scammy scam. I have been pestering the team for the lamp I ordered months ago and keep receiving messages like "we just upgraded our communications platform, which caused some interruptions" or "I’ve now flagged Order X for priority handling" (that one was 2 months ago).

They're not communicative, delayed, and I am starting to suspect that the light fixture will never arrive.

12 September 2025
Unprompted review
Rated 1 out of 5 stars

The worst online shopping experiences I’ve had

6 weeks later, no delivery, no response, no way to cancel

I placed an order with Meraki on mid December for 6 cabinet knobs. After more than a month with no update, I tried contacting them multiple times via email and Instagram.

Not a single message has been answered.

It has now been 6 weeks, and I still have no delivery, no response, and no customer support. Even worse, there is no clear option on the website to cancel the order, so I feel completely stuck.

This is genuinely one of the worst online shopping experiences I’ve had; ordering 6 cabinet knobs should not turn into weeks of silence with no way to resolve it.

17 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

Ordered the product on 3rd October, they said 6 weeks, and we have been chasing them ever since.
DO NOT BUY FROM THEM
Under the consumer credit act you can request the money back through chargeback or section 75 order. I will be doing this and recommend anyone who does not know about this to do also.

3 October 2025
Unprompted review

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