Mersi Distribution  Reviews 104

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Easy to place the order. Arrived within 2 days. Safe delivery, porch delivery, as requested. When calling customer service about expiration date, gentleman was lovely. He explained all. We hope We nev... See more

Company replied

Rated 5 out of 5 stars

Mersi has been very helpful with my order process and getting the whole test kit situation figured out. When I originally placed my order I found out that it could not be fulfilled because the governm... See more

Rated 5 out of 5 stars

Like many I ordered binax tests and was quite disturbed when the order was abruptly canceled days later. I expressed my displeasure on here but have since discovered that this wasn’t an intent to misl... See more

Rated 5 out of 5 stars

I ordered a six pack of covid test kits even though I count find them at my local drug store and they delivered at the same price even faster than I expected. I can’t stress how much this company help... See more

Company details

  1. Safety and work wear

Written by the company

Family-owned and operated supplier of PPE and workwear. "We don't distribute PPE, we distribute 'WOW'!"


Contact info

4.9

Excellent

TrustScore 5 out of 5

104 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Website is user-friendly and Customer…

Website is user-friendly and Customer Service is responsive. In all the time I've ordered, I have never had a problem. Deliveries are made in a timely manner also.

11 April 2023
Mersi Distribution  logo

Reply from Mersi Distribution

Ellen, thank you so much for your review and partnership!

Rated 5 out of 5 stars

Excellent

Excellent
Trustworthy
Will continue to buy from this supplier

25 November 2022
Mersi Distribution  logo

Reply from Mersi Distribution

Thanks, Bryan! We appreciate your business.

Rated 5 out of 5 stars

Never disappointed of buying from Mersi…

Never disappointed of buying gloves from Mersi company. Great quality of nitrile gloves. Thank you so much!

26 July 2022
Mersi Distribution  logo

Reply from Mersi Distribution

Thank you for choosing us, we know you have other options out there and we appreciate your business!

Rated 5 out of 5 stars

Great Company

Thanks for everything. Fast shipping and great customer service.

4 July 2022
Unprompted review
Mersi Distribution  logo

Reply from Mersi Distribution

Thank you!

Rated 5 out of 5 stars

Very friendly

Very friendly, I ran into a problem on my end and they worked with me to make sure I hade what I needed, received my packages 3 days after placing my order.
This is the second time I have ordered from them and will continue to give them my businesses. All I have to say about them at this time is 👍keep up the good work.

12 June 2022
Mersi Distribution  logo

Reply from Mersi Distribution

Thanks, Steven! We are proud to offer lightning fast and friendly customer service and we're very pleased we were able to resolve your issue quickly.

Rated 5 out of 5 stars

Thank you Mersi for your GREAT customer service!

Thank you Mersi! I honestly was not going to write a review, but after the awesome customer service that I received…I wanted to express my appreciation and gratitude for your company going well beyond my expectations! Thank you for not only restoring my faith in the integrity of businesses, but people as well!
I would gladly recommend this company!

28 January 2022
Unprompted review
Mersi Distribution  logo

Reply from Mersi Distribution

Thank you very, very much! We are equally appreciative and grateful for your business.

Rated 5 out of 5 stars

Wow, just wow. Blown away by the service

This company is so amazing to work with. They truly go above and beyond. Ashley has always been quick to get back to me when I call or email her. Their customer service is A+. Not only that, but the price of these great products, is phenomenal. I'll never get my DME supplies anywhere else! Mersi customer for life!

28 January 2022
Unprompted review
Mersi Distribution  logo

Reply from Mersi Distribution

Thank you for this very kind review. We strive to take care of our customers best we can.

Rated 5 out of 5 stars

Good product and good service

Good product and good service. Thank you

18 January 2022
Unprompted review
Mersi Distribution  logo

Reply from Mersi Distribution

Mai, thank you so much for leaving us another review! Look forward to continue working with you.

Rated 5 out of 5 stars

I am in awe of the customer service I…

I am in awe of the customer service I received from Mersi distribution. I am an extremely critical person and complained incessantly when my covid tests were delayed, even though we are in midst of a labor shortage/pandemic/truly unprecedented times. They were quick to expedite shipping, refund shipping costs, reply, etc., etc. but I was speechless tonight when I received a personalized gift box and handwritten note apologizing for the delay. This is a nicer gift than I received from any of my friends for Christmas… so thoughtful, so unnecessary, and so very appreciated after a terrible Tuesday. I have never experienced this kind of service from any company, in any field.

12 January 2022
Unprompted review
Rated 5 out of 5 stars

These are impossible times for…

These are impossible times for everyone. Mersi communicated clearly with us when they needed to change the brand of home test kit available, and we were happy with how quickly the tests were shipped. We are grateful to have received home tests when they are so difficult to purchase in the stores where we live. Thank you, Mersi!

6 January 2022
Unprompted review
Rated 3 out of 5 stars

Disappointed with Order Cancellation

I was disappointed when my initial order for the six BinaxNOW home Covid testing kits was cancelled. As for the replacements, I have not used them yet, so I cannot comment on their ease of use or accuracy of results.

5 January 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service! My order was delayed and the Mersi team reached out to update me and was communicative and upfront. Very grateful to support a family run business and even more grateful to purchase rapid antigen tests to stay as safe as possible during Covid.

3 January 2022
Unprompted review
Rated 5 out of 5 stars

Mersi!

Mersi was fast, communicative and I would order from them anytime. Mersi reminds you why shopping small is worth it.

30 December 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, helpful, and easy to reach. Had questions about my purchase that were answered honestly which I appreciate, thank you! Would definitely do business with again.

30 December 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look