Mersi Distribution  Reviews 104

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Easy to place the order. Arrived within 2 days. Safe delivery, porch delivery, as requested. When calling customer service about expiration date, gentleman was lovely. He explained all. We hope We nev... See more

Company replied

Rated 5 out of 5 stars

Mersi has been very helpful with my order process and getting the whole test kit situation figured out. When I originally placed my order I found out that it could not be fulfilled because the governm... See more

Rated 5 out of 5 stars

Like many I ordered binax tests and was quite disturbed when the order was abruptly canceled days later. I expressed my displeasure on here but have since discovered that this wasn’t an intent to misl... See more

Rated 5 out of 5 stars

I ordered a six pack of covid test kits even though I count find them at my local drug store and they delivered at the same price even faster than I expected. I can’t stress how much this company help... See more

Company details

  1. Safety and work wear

Written by the company

Family-owned and operated supplier of PPE and workwear. "We don't distribute PPE, we distribute 'WOW'!"


Contact info

4.9

Excellent

TrustScore 5 out of 5

104 reviews

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Rated 5 out of 5 stars

I love this mask and this company

I love this mask and this company! Not only is this a durable mask that’s holds up to regular washing, but it is comfortable and light weight too. I love that a member of the customer service team, Rob, took the time to call me to discuss my order. It was wonderful to actually be able to talk to a human about my order, it is rather rare these days. Cannot recommend this mask and company enough, great experience!

12 October 2021
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Reply from Mersi Distribution

We'll let Rob know, Rachel. Thanks for stopping by!

Rated 5 out of 5 stars

Helpful Website

The website is very easy to surf! I was able to place my order within minutes.

12 October 2021
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Reply from Mersi Distribution

Thanks, Jenn!

Rated 5 out of 5 stars

Love a company who loves Veterans

I would like to give a huge shoutout to SHOPMERSI.COM. I have never been more approving of a company that cares. I had the best experience ever not only because of their Generosity but how fast they responded they were live texting. I needed gloves for my 96-year-old father they had to have powder in them. He’s a World Warll veteran and October 16 he will be 96. They donated this to my father because he was a vet. I will from now on be loyal to a company who is loyal to the veterans. Most sincerely, Sarah Stahl

9 October 2021
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Reply from Mersi Distribution

Thank you very much, Sarah, for such a thoughtful review. Please wish your father a very happy birthday from us once again and we wish him well. Thanks very much for stopping by. We do love our veterans and we hope to do much more for them.

Rated 5 out of 5 stars

Thanks Rob for your time in guiding me…

Thanks Rob for your time in guiding me to the right and best option for the type of work I do.😊

3 October 2021
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Reply from Mersi Distribution

Thanks! Our hope is to continue to be helpful to our customers by sharing product knowledge and insights.

Rated 5 out of 5 stars

Mersi Distrubution shopping and…

Mersi Distrubution shopping and customer service experience was phenomenal. I accidentally ordered the wrong product and Jennifer (customer support) were able to help me figured out a solution that I was beyond surprised with.

Thank you Jennifer for your support and helping me finding the correct glove type that I needed.

10/10 company!

1 October 2021
Unprompted review
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Reply from Mersi Distribution

David, thank you very much for your review. We appreciate having you as a customer and hope to continue to be there for you.

Rated 5 out of 5 stars

Awesome!

Awesome!! Quick delivery

24 September 2021
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Reply from Mersi Distribution

Michael, thanks so much for your kinds words! We look forward to serving you again :)

Rated 5 out of 5 stars

Good price

Good price excellent for my congratulation.

23 September 2021
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Reply from Mersi Distribution

Thanks, Charles! For the review and for your business.

Rated 5 out of 5 stars

Great products and very user-friendly website

Ordered a pack of cotton face masks-- the website is easy to navigate and the prices are very good. Will definitely be ordering again

18 September 2021
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Reply from Mersi Distribution

Ali, our team is very happy to hear you liked our prices. We're trying our best to make sure prices are competitive. See you back soon.

Rated 5 out of 5 stars

Very fast service

Very fast service. I couldn't believe I go my gloves so soon. The gloves are a very good quality. This is my second order.

17 September 2021
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Reply from Mersi Distribution

Linda, thank you very much for the kind review!

Rated 5 out of 5 stars

Looking for supplies

I was looking up supplies n not understanding how it works never done this before but I chat with rob who is great person to answer your question doubts u have make sure u dont have unease feeling about this company they are wonderful since my first time I recommend them to anyone there safe n secure n the company providing services to help pple n health worker n public so really I will continue using them n rob kind to help me understand how they work explain n help me any way possible if I don’t understand thankyou rob for being kind n patient with me !!!

10 September 2021
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Reply from Mersi Distribution

Thank you, Cathy! We'll let Rob know.

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, affordable price.

10 September 2021
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Reply from Mersi Distribution

John, your happiness is our priority and we are glad to have been able to deliver on time and affordably for you! Thanks!

Rated 3 out of 5 stars

I was sent two different masks and when…

I was sent two different masks and when I messaged the company, I was never given a response. I need them for a wedding so I have to use them and can’t wait. Would be nice to get a response and possibly a partial refund. Half are correct other half are not.

7 September 2021
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Reply from Mersi Distribution

Hi Brittany,

We are extremely sorry to see this review. Our leadership team responded personally to you but the responses were sadly directed at your email written with a typo, so it never reached you. Ugh! In those emails, we had offered you a full refund or the option to receive black masks free of charge. Rest assured - we have processed a FULL REFUND. We are here to delight our customers and we are very quick to respond. All of our customers know how far we will go to delight them and rest assured we will make sure your next order is nothing but perfect.

Rated 5 out of 5 stars

I DO LOVE THE MASKS --I WISH THEY CAME…

I DO LOVE THE MASKS --I WISH THEY CAME IN SMALLER AMOUNTS AND IN SMALLER SIZES. THANK YOU SO VERY MUCH FOR THE FAST DELIVERY AND THE MASKS ARE VERY HIGH QUALITY. THESE MASKS MAKE YOU FEEL SAFE WHEN YOUR OUT AND ABOUT THANK YOU FOR THAT!

3 September 2021
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Reply from Mersi Distribution

Thank you, Connie! We look forward to seeing you back soon.

Rated 5 out of 5 stars

High Quality

Cloths are of high quality. They clean very well and are durable. Completely satisfied.

25 August 2021
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Reply from Mersi Distribution

JV, thanks very much. Delighting our customers is our one and only goal.

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