MICAS Reviews 

Just purchased two dresses and both are exactly as pictured and fit perfectly. I am pleasantly surprised as I wasn't expecting much but I will buy again. Also came quickly.

Order a package package was delivered empty company refused to send me a new dress and refuse my refund. I have the protection plan on my package and they still refused to send me an address. Do not order from his company.

Ordered 3 shirts did not get it. Was not told the order was out of stock. Ask for refund and got a certificate less than order price and unable to to contact

This company has done nothing but amaze me! From the customer service all the way to the material of clothing. I am 5’7 and it’s so hard to find a company that has bottoms that fit lengthwise. I could not recommend their clothes enough and they accommodate for so many different sizes and styles.

It’s been over three months, and my order is still incomplete. You charged me for shipping, yet you failed to deliver all the items and haven’t refunded the shipping fee either. This level of service is extremely disappointing. I’ve been more than patient, but this is unacceptable. I expect this issue to be resolved immediately!!!

Love the skirt!it's true to size. Got so many compliments! Also Received it in a timely manner.

I wish zero stars was a option i ordered on June 9th my order has been in limbo speedx and 4px is trash they have repeat the issue over and over the package is in state i can’t self pick up . It’s been in state for over 10 days no movement. I’ve reached out just to receive email after email no solution. Customer service is just repetitive. Spent over 200 no items yet! I’m frustrated and disappointed by customer service and lack of communication with this company!!! Do better and please send the package

Great experience! The quality exceeded my expectations, the items looked exactly as described, and the ordering process was easy and smooth. Fast delivery and excellent customer service. Highly recommended

Update:
I wanted to update my original review now that this situation has finally come to an end.

I placed my order expecting a normal delivery timeframe, but my experience quickly went downhill. My order sat in processing for nearly two weeks before it was ever shipped, and then remained in transit for five weeks afterward. In total, I spent more than seven weeks trying to get either my order or my money back.

The most frustrating part wasn’t just the delay, it was the lack of communication and the way customer service handled the situation. I received no proactive updates and had to repeatedly reach out myself just to find out what was happening. Each time, I was largely told to continue waiting while the blame was placed on the shipping carrier, despite the lengthy processing delay that occurred before the package was ever shipped. Clearly both are an issue.

To make matters worse, the items were purchased for a specific trip, so by the time they would have arrived, they no longer served their intended purpose. Even after explaining this, I was initially told to simply wait for the package and then return it for a refund, placing the burden of resolving the issue entirely on me.

After more than six weeks of emails, follow-ups, and having to continuously advocate for myself, Micas finally issued a refund. I appreciate that they ultimately made it right, but I believe that only happened because I persistently pursued a resolution. Had they not done so, I was fully prepared to dispute the charge with my credit card company.

Ironically, before the refund was processed, the tracking still showed the package sitting at a warehouse awaiting movement. At that point, I had very little confidence that anyone actually knew where the package was or whether it would ever be delivered. I also just looked again before making this review and it STILL shows sitting at the warehouse.

As a first time customer, this experience ensured I will also be a last time customer. While I appreciate receiving my refund, the overall fulfillment process, communication, and customer service fell far below what I expect from any reputable online retailer. My time is also very valuable, the fact I had to waste so much of my time to have Micas do what was the right thing, is unacceptable in my eyes.

Micas has a lot of work to do if they want to provide a customer experience that inspires confidence and encourages repeat business. Based on my experience, I cannot recommend ordering from this company at this time.

It’s an amazing store one of my favorites. The clothing is beautiful and very good quality.

The pictures online compared to what the item actually looks like is worse than Temu. They make a return almost impossible. No return on bodysuit even if you've never even tried it on. The return procedure is exasperating. The grueling questions and pictures of everything you can think of make you want to say f it. This is what they want. I will never purchase anything from here. Do not buy this cheap ass non returnable worse than Temu crap.

Don’t buy from them , my parcel was never delivered, Micas told me to contact the courier, I Did , I was given a reference number to give to Micas , and was told that Micas is the one supposed to write to the courier, but Micas is sending me back to the courier to get a letter that they should get in order for me to get my refund , they don’t reply on time , they give you a run around,
Frustrating

I had a great experience shopping with MICAS. The quality of the clothing exceeded my expectations, and the pieces looked just like the photos on the website. The fabrics feel comfortable, the fit was accurate, and the overall style is beautiful and trendy.

My order arrived in good condition, and the shopping process was smooth from start to finish. I’m very happy with my purchase and will definitely consider ordering from MICAS again in the future. Highly recommended for anyone looking for stylish and affordable fashion.

This is my second time buying from this company and each time my order has been delayed. Last time by two weeks and this time I have been waiting almost 3 full weeks for my shipment when it was supposed to take 7 to 10 business days. The lack of customer service response is unacceptable. They don’t have the inventory for what is displayed online so not only is my shipment taking forever but now I won’t get what I ordered. It wasn’t just 1 item, it was 4!! That’s half my order! Won’t be ordering for this store ever again, I don’t care how cute the outfits are!! This feels like a scam!!

The clothes are beautiful, but the shipping is terrible. I've been waiting over a month for my package with no resolution. Also, if an item is out of stock or only available for preorder, customers shouldn't be able to purchase it without a clear notice. This has been a very disappointing experience, and I won't be ordering from this website again.

I ordered something before it was pre-order and then it became pre ordered and I didnt get it till like a month after and its part of a 2 piece and I got one part but waiting for the next part to arrive caused me to miss the return policy and now I cant return it and when I reached out they said returns are done online and when I shared what happened to them the kept telling that orders are returned online

I’m really impressed with my order from MICAS. The piece feels well made, fits beautifully, and looks even better on than I expected. I especially love how flattering the cut is and how easy it is to dress up or down depending on the occasion.

The fabric feels comfortable and lightweight without looking cheap, which is always something I pay attention to when ordering online. It gave me that effortless, put-together look I’m always hoping for, and I got so many compliments wearing it.

Overall, I’m super happy with this purchase and would definitely order from MICAS again.

The clothes was perfect and high class and verry fast delivery love micas forever❤️🔥