MICAS Reviews 

I like the brand's style and the wide variety of outfits for any occasion

Ordered a set from here but didn’t like how the top fitted so tried to return it. Got offered a 50% refund on item instead of returning which I accepted as thought I could wear skirt on it’s on. Refund never happened and when I emailed in again they said it was sent as a discount code for a further order!! Not what I agreed to! Was told I could go on and return the item if I wanted but can’t due to the return as I have already used the portal! Emailed AGAIN…. No reply. Never ordering from here again. It’s been way more than 24 hours! I replied on Friday and again emailed on Tuesday this week to ask again for an update!

Have edited review as they have been very helpful since and looked into the issue with the emails and sorted out refunded amount. Thanks

I have had a very frustrating experience with Micas Customer service. I placed an order well over a month ago and was charged up front for the order. I have only received one item from this order. I was contacted by customer service, after waiting for a month, that some of the items were not in stack anymore. However, they did not tell me which items and I can’t not see it from my order on the app. I responded to the email asking for clarification on which items were no longer in stock and have heard nothing. I have replied to the email around 8 times and have still heard nothing from this team.
I would not order from this company if you are wanting your items in a timely manner and be prepared to have to wait so long that they go out of stock. Then be prepared to still be charged for all items but have no way of being refunded or find replacement items because no one will respond. Terrible.

I spent a lot of time carefully putting together an €213 order because MICAS seem to have some really nice products. Unfortunately, I decided not to place my order in the end because of too many unexpected costs and pricing issues.

First, I created an account on the website where prices were shown in USD. Only at checkout could I select my country, and some items suddenly increased in price without any warning (for example, shorts that were $25 became €47.65). I closed the page just in time.

I then downloaded the app, but my shopping cart didn't get synced, so I had to search and add every item again. Although prices were clearer there, I later discovered that pre-order items come with an additional €5 "split shipping" fee if you don't want your entire order delayed for more than a month. On top of that, despite both the website and app advertising free shipping above a certain amount, I was still charged €7.95 at checkout.

To make matters worse, customers have to pay return shipping to another country, with no clear indication of what those costs will be. After reading multiple reviews saying the products don't always match the photos, all these financial surprises made the purchase feel too risky.

Nice products, but be aware that some items can also be found on SHEIN for a fraction of the price. Definitely compare before buying. In the end, the whole experience was a huge waste of time for me.

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In response to your reply: thanks for your automated reply. My review clearly wasn't read by a human, otherwise you wouldn't ask for my order number.

The most favorite online boutique! Perfect experience.

These clothes are cheaply made and the shipping time is extremely slow. It took so long to arrive I actually forgot I placed and order. Looks like they have BOTS putting up reviews because the people saying shipping is fast are definitely telling a tale!

Delivery was what you'd expect, took about a week and a half, but the clothes are SO worth it. I ordered a pair of jeans and the denim feels thick and expensive. The white top I got is not see through and super stretchy. I'm so happy that the clothes are great quality because they're so cute. I'll be a MICAS customer for life :)!

Buyer beware!!!

1. They charged me for items that were on backorder delay. That goes against FTC guidelines.

2. The gold shoes that I got do not look as advertised. The gold was practically orange and the shoes looked so cheap.

3. I had an ill fitting jumpsuit and dress that was non returnable among other items listed as non returnable.

I had to have 3 separate shipments and they made it so difficult to check on my order because your tracking only showed the same tracking number for all 3 shipments and what made it worse was I had to email so many different times to get an answer! It was a horrible experience altogether. I’m not even a complainer, but this was literally the worst online shopping experience ever!

Worst online shopping experience by far. Got half of the order, the other half was delayed. I upgraded to express shipping and it still took close to 2 weeks. I had cancelled some items the same night, I placed the order and they did not honor the cancellation. I ask about it and they told me too late, the items were on their way, even though the request had been done at least 3 weeks prior and they had said the items were in back order. Then magically after the reminded of the cancellation request they had magically been shipped. Have to pay for my own return label and then go back to their website, which is difficult to access and put the tracking number and a picture of it. What a nightmare. The entire ordeal took close to 2 months. Never again.

I absolutely love the jeans I ordered! The quality is amazing, they’re super comfortable, and I received so many compliments when I wore them. The customer service was excellent, and my order arrived very quickly. I’ll definitely be ordering from MICAS again! ⭐⭐⭐⭐⭐

DO NOT BUY
Quality is horrific, getting a refund? GOOD LUCK speaking with bots, cost more to post the poor product back! And want to give you 50% store credit when they owe you your money back for horrible quality items!

The quality of your products are great the the shipping time can be inconsistent at times and there is not that much communication about when I would receive my order

The worst company ever. I don’t know how they are still in business. I placed an order on May 8th. Today is July 8th. I still don’t have my order. First order was “lost”. They sent another order. Now shipping says it here in my city sitting at a warehouse waiting to be delivered since June 23rd. The frustration and time I’ve taken to resolve this issue is ridiculous. DO NOT EVER BUY FROM MICAS. DON’T WASTE YOUR TIME AND MONEY EVER! I’m in the process of reporting this raggedy company to the BBB!

I love Micas clothes. So on trend and stylish. I wear size XL and everything for me has been true to size. I will definitely be ordering more.

Got a refund and voucher, although i didn't use the voucher. Evri lost my return parcel and it wasn’t delivered to them but they refunded me. Which was nice cos that was a lot of money. Thanks Micas!

Love this shop🤍Everything I ordered matches the photos perfectly, and in real life it looks even better than in the pictures 😍 10/10. Thank you so much, dear team!
Quality 10/10
Order 10/10
Delivery Service 10/10

Terrible shipping time, this is my second try to Micas and I’m more disappointed than last time. I made an order last year for an event and after patiently waiting for 3 weeks and my order was not fulfilled i reach out and they said couple items are out of stock. So if i didn’t reach out i was probably not going to get my order until the following year. I didn’t purchase anything for a year and i decided to give them another shot in the hopes that they fixed their issues but guess what this time it’s worse. I made my order mid may and we’re in freakin July and my order is not here yet. I reached out weeks ago and they gave me options I responded with refund please and still nothing no refund or shipment. Last week i received an email saying order is shipped. This is so frustrating I will never give Micas another chance you guys are the biggest disappointment and no matter how cute your clothes is it doesn’t matter if I will never be able to receive it on time like you claim 7-15 days for my events.

The quality of these clothes is amazing🤍

Shopping with MICAS was such a great experience! The ordering process was quick and easy, shipping was smooth, and the quality of my outfit exceeded my expectations. Everything looked exactly like the photos, fit perfectly, and made me feel so confident. I received so many compliments wearing it to a creator event. I’ll definitely be ordering from MICAS again!

I love some of the clothes but the delivery needs to get better it takes along time if you have an event you have to order 2 month prior crazy!