Erika Aokia offered me a welcome bonus, after I glanced through the email and asked about it. Shoppinginjapan was amazing! Got the exact watch I wanted at a cheaper price and in mint condition. Their... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Casio / Seiko / Citizen / Orient / Sony / Oyaide / Canon / Nikon / Zojirushi
Contact info
Yokohama, JAPAN, United States
- sales@shoppinginjapan.net
- shoppinginjapan.net
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service. The Watch was exactly as advertised and dispatched very timeously. I was informed every step of the way. Erika, especially was efficient, always informing me of the progress of my Order. It was a pleasure buying from your company and certainly will do so again. Thank you!
The watch is of excellent quality
The watch is of excellent quality, I especially like the fact that it was made in Japan. The promptness of the dispatchment, plus I was always updated via sms by DHL on the progress of the delivery. Plus a touch of class by Shopping in Japan Net I received a Gift Certificate voucher.
100% recommendation
Easy to find and order, delivered much quicker than expected with constant updates, brilliant service. Even came with a packet of Japanese snacks and. Postcard.
Amazing online shopping experience
Goods were received within the time period expected and was well packaged. Erika also kept me updated with the order status. The post card included was a very nice personal touch. Straightforward transaction and happy to recommend.
Helpful and professional customer…
Helpful and professional customer service. They reacted to my questions in 24h.
The watch I ordered arrived in a few days in mint condition. Great price-quality ratio.
With my package I also received a 20usd gift voucher, very friendly gesture (thank you Ms. Aoki).
I can only recommend this shop if you want to order Japanese watches, especially JDM editions.
I was (very) pleasantly surprised at…
I was (very) pleasantly surprised at the premium quality of the items that were shipped to me. The packaging was meticulous and well presented. The processing through Japan Post and the transfer to Canada Post was seamless, transparent and with on-time updates on the status of the parcel. Japan Shopp. reached out to me to inform me of the status of my parcel and answered my queries about customs duties. Japan Shopp. even gave me a voucher for future purchases and slipped in a small packet of Japanese snack in the parcel! Totally unexpected. And Wow!!! Thanks to Erica. You guys rock!
Prompt and painless service
Prompt and painless service. I greatly appreciated the fact that thou far away I received my watch with no difficulties and much quicker despite the distance then many of your competitors could provide. I applaud and congratulate your prompt and professional service and delivery.👍
Seiko Alpinist
Ordered, shipped and received a watch to my country in less than a week. Can't praise them enough!
Very good and reliable website
Very good and reliable website. At first, I was afraid I would be scammed but reading the reviews helped me. My Seiko presage watch is really good and it's out of stock in all stores in Asia n Japan. Glad to have my hands on this watch.
Great experience with Shopping in Japan
I've had a great experience buying a watch on Shopping in Japan. Got the watch I wanted which was already unavilable everywhere else. Customer service and contact was one of the best I've ever had. Erika is doing a great job. Also very fast shipping and delivery. Package came well secured and watch new as described, new and perfct , new and perfect conditia.
Feedback regarding my recent order #60570
I am writing to confirm that I have received my watch. It is truly beautiful, works perfectly, and looks even better in person! I would also like to thank you for the very professional packaging – everything arrived in pristine condition.
I would like to share some constructive feedback regarding the shipping carrier, which might be helpful for your future operations.
While the delivery was successful, the experience was slightly less convenient than with other carriers like DHL. With DHL, I usually receive a link to pay customs duties and taxes online in advance. This allows for a contactless and seamless delivery.
In this case, the courier arrived without prior notice, requiring payment in cash at the door. Fortunately, I had the cash ready, but for many customers, this can be an unexpected inconvenience.
I hope this feedback is helpful for you. I am very happy with my purchase and the high quality of your service.
The process was so fast and had an…
The process was so fast and had an immediate response from Erika to walk through the timeline. Watch came in pristine condition and great packaging as well.
Thank you very much for a great experience!
Very friendly helpful and efficient
Very friendly helpful and efficient. Great to deal with !
A fantastic experience
I received my watch within just one week, which was impressively fast. I truly appreciated the excellent customer service; Erika was incredibly helpful and explained everything clearly throughout the entire ordering process. Overall, it was a fantastic experience, and I’m very happy with my purchase. (From Japan to Mongolia)
Enjoyed my shopping experience
Enjoyed my shopping experience. Excellent selection, ease of purchase, and shipping flawless. Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








