Shop Software Keys Reviews 

154
•
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Bought Microsoft software keys from them. The description mentioned it was lifetime access. Microsoft office worked for 6 months and then suddenly stopped working. Got scammed into thinking it was... See more

Rated 1 out of 5 stars

Ordered head sets . Never received. Then got a USPS postal notification th add t a label has been created but nothing else never sent. I contacted customer service. Finally got back and said sorr... See more

Rated 4 out of 5 stars

At our company we usually use one provider for software, then we saw the Office Licenses for 1/3rd the price and we thought it was too good to be true, but we decided to try them anyways... Well, they... See more

Rated 4 out of 5 stars

The USB flashdrive and product license arrived fairly quickly and at a fair price. The Windows 10 version on the drive is 21H2, which is not the last version that Microsoft offered (22H2). However,... See more

Company details

  1. Computer Software Shop

Written by the company

Shop Software Keys was founded on the premise of providing the best experience for purchasing software online. We strive to provide the most outstanding service in the industry alongside the most competitive prices. Located in Dover, Delaware our team has a strong foundation in customer service and technical support with over ten years of experience. This, tied with our connection to the Microsoft Partner Network allows us to find and provide you with the best prices available for authentic and genuine software.


Contact info

2.0

Poor

TrustScore 2 out of 5

154 reviews

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2.0

All reviews

(154)

1 review in the last 12 months

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Rated 1 out of 5 stars

I ordered Windows 10 USB box

I ordered Windows 10 USB box. Even asked if I was going to receive official Windows product in box, or if they were just sending out a Windows key. Was assured official Windows product in box. What I got was a generic USB in a mailing bag, with a windows installer so old and bad it crashed 3 separate times, I had to get my own usb and download the Windows Media installer. About the only thing that actually works is the Windows key. Messaged, called, and emailed the company multiple times after I received the USB and am getting NO RESPONSE WHAT SO EVER. Apparently once they have your money they will absolutely refuse to reply to you again. Incredibly shady company. Will never buy from them again and will tell evey one I can not to do business with what is clearly a pirate key site posing as a respectable company

3 June 2023
Rated 1 out of 5 stars

Company is a Ghost

I placed an order with this company and received a blank thumb drive. eMailed several times to no avail. Filed a complaint with the BBB - the company ignored their request and did not respond. No a trustworthy company.

12 January 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT DEAL WITH THIS COMPANY

08 Jun 2023

DO NOT PURCHASE ANY COMPUTER PRODUCTS FROM;

SHOP SOFTWARE KEYS!!!!

If you do kiss you MONEY good bye!! They will NOT return your phones, answer your emails, nor reply via Face Book Message. On 24 May 2023 I purchased an Window 10 disk. I did not use the disk and went out and purchased a new laptop. You call the Delaware phone listed on their website (302) 336-8474 and no matter if the company just opened for the day all you will get is a recording saying to leave a message. NO ONE is going to return your calls no matter how many times you call. I HAVE NEVER EVER seen any company operate this way. It tell you everything when a company mailing address is 19445 W Indian School road Ste 102, Litchfield Park, AZ and the phone number is in Delaware!!!! I will be posting this on every site I come across. I will also be contacting BBB in both AZ and DE.

Chief Roger Stewart, U.S.Navy (Ret)

810 Bunyan Court
Virginia Beach, VA. 23462-7007
Home (757)463-2662
Cell (707) 639-7320

"Any man who may be asked in this Century what he did to make his life
worthwhile, I think I can respond with a good deal of pride and
satisfaction, I SERVED in the United States Navy." President John F.
Kennedy, Aug 1963

25 May 2023
Rated 1 out of 5 stars

They charged my card

They charged my card, but did NOT send a download link. Six days later, I put a dispute on my credit card and after multiple unsuccessful tries over the days before, I got in touch and a link was finally sent. However, now I was a bit suspicious. Their CSR told me the only way to get a refund was to remove the dispute. I called Adobe and was told that Shop Software Keys was NOT an authorized Reseller of their product. I also called my CC company and they urged me to NOT cancel the dispute, saying they would try to resolve in in 5-7 days. At this point, their CSR became rude and threatening, saying resolution would take 3-6 months and that any further communication would be through their legal representatives. He also stated that I would likely get a letter from Adobe invalidating the license. I did NOT download the software. I told the CSR that if I got an official authorization from Adobe, I would end the credit card dispute. I didn't want a hassle - only a legitimate license to Adobe Acrobat 2020 Pro.

5 June 2023
Rated 1 out of 5 stars

Error code Ox8007025D

I just got the USB today 6 days after ordering, but that is the mail service.
Then the install errors out every time in a new PC with a fresh motherboard flash. Error code Ox8007025D. Not sure why lots of reason it could be. Going back to a Window 10 install. Not the experience I was hoping for.

27 May 2023
Rated 2 out of 5 stars

On a previous order

On a previous order, the reset key did not work. When I attempted to get some help there was no response. I eventually had to reorder so that my printer would continue to function properly.

25 May 2023
Rated 2 out of 5 stars

Defective Win 10 Pro DVD

I'm only giving your product 2 stars, because I received a defective Windows 10 program DVD, along with a product key code. Where as, the files allowed me to go thru the motion of attempting to repair my OS, that was currently on my system, it failed to actually repair the problem. After 24 hours of numerous attempts, I made the decision to just do a fresh install of Windows 10 pro onto my boot drive with the DVD. This is where the program disk totally failed to install, leaving me with nothing but a product key code that I did not need, nor use. A neighbor advised me that he had a usb bootable, external hard drive, that I could use, which was able to boot my system and repair my OS without it needing to be totally re-installed. I know that cd's, like everything else, can go bad, and that files do corrupt, but after a 4 business day's wait, I would have hoped that the DVD would have been checked before being shipped.

24 April 2023
Rated 1 out of 5 stars

Took way to many days to ship my order and believe counterfeit

Took way to many days to ship my order and 6 days after shipping label was created for package to be given to the Post Office. Also, took almost a week after ordering for the shipping label to be created. Then took almost a week for package to arrive. Sent four emails to find out status and never ever got any response. Returned package to sender without opening and it has been 1 1/2 weeks and no response or credit to my credit card. Also, I suspect it was conterfeit windows 10 software. Buyer beware and I suggest you find another place to purchase.

11 April 2023
Unprompted review
Rated 1 out of 5 stars

Scammers!

I ordered Adobe Acrobat on 12/2/2022. It is now 4/12/2023 and I have received NOTHING. No response to my emails and voicemails. Looks like I've been scammed.

12 April 2023
Unprompted review
Rated 4 out of 5 stars

Good product, fair price.

The USB flashdrive and product license arrived fairly quickly and at a fair price. The Windows 10 version on the drive is 21H2, which is not the last version that Microsoft offered (22H2). However, the installation and activation went smoothly, and once Windows 10 was installed , I was able to go to the
Microsoft website and easily get the latest upgrade. But I didn't notice any real differences between those two updates anyway. So all in all it was a good experience. Thank you.

24 March 2023

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