WearRemi Reviews 

155
•
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

worst quality EVER and steals $$; returned my item for a refund but they gave me store credit. would not accommodate a refund even though the clothes were so awful and no one in their right mind would... See more

Rated 1 out of 5 stars

A SCAM Literally left a review and you guys deleted it here’s one with the tracking information so you don’t just delete me telling the truth. I ordered things costing over £129 and have had NO resp... See more

Rated 1 out of 5 stars

Dress with incorrect print arrived after waiting 6 weeks for delivery. Material is poor. cheaply made garment which is not even labelled. This is a straight up sweatshop to the doorstep operation with... See more

Company replied

Rated 5 out of 5 stars

I emailed, messaged on IG, FB and left a message on one of their IG posts about an item I ordered 20 days ago. Still no response and tracking info says USPS is still waiting for shipper to ship. Can... See more

Company replied

Company details

  1. Clothing Shop

Written by the company

Fashion Brand Made Exclusively by WearRemi


Contact info

2.2

Poor

TrustScore 2 out of 5

155 reviews

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1-star

No recent history of asking for reviews

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2.2

All reviews

(155)

0 reviews in the last 12 months

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Rated 3 out of 5 stars

No Updates for Item Ordered 08/29/21

UPDATE 09/24/21: My daughter's order arrived yesterday and it's a super cute dress, but after trying it on we realized that it doesn't quite fit in the shoulder area (straps are a bit too loose). We will need to return it so we've messaged WearRemi for the Return Shipping Label and are awaiting their reply.

UPDATE 09/20/21: After I had posted my review on this site,we did receive updated information with a tracking #. Her dress still won't arrive in time since processing took about 12 business days instead of the advised 4-10 business days, but they have made efforts to keep us updated. WearRemi did offer to send us a dress (same as we had ordered) that they had gotten at their return center in the U.S., but it still wouldn't arrive in time sadly. I will update my review again once we have received her dress. We were told it would be about another 12-14 days before it arrives.*END OF CURRENT UPDATE 09/20/21*

My daughter placed an order (order #4965) with WearRemi on 08/29/21. We still haven't received any updates to state that her order has been processed or shipped. We also haven't received any tracking information. My daughter put her correct e-mail address and phone number on her order and has checked her Spam/Junk folder every day for an e-mail from the company to no avail. As of yesterday (09/14/21), we've both sent multiple e-mail messages, Facebook Messenger messages, an Instagram message & I even tried to call their listed business phone number, but haven't received a response back. My daughter's order (#4965) is her homecoming dress (her homecoming is 09/25/21). We ordered this item on 08/29/21 so that it would have plenty of time to ship and be received. I'm very disappointed in the lack of customer service and we may now have to spend more money (already spent $64 on this WearRemi dress) in order to get my daughter a different homecoming dress. My daughter is beyond disappointed because she had her heart set on this dress. If someone from WearRemi could respond to any of our messages and give us the tracking information and the expected arrival date of her item, it would be greatly appreciated and I would be willing to update/change my review. Otherwise, we will have to start the process for a refund.

15 September 2021
Unprompted review
Rated 5 out of 5 stars

I love this shop!

I bought this adorable limited edition strawberry pyjamas and it came in around 2-3 weeks. They ship the item in 10 days so don’t be worried if you don’t hear about them , they text or email when the shipping is done. (At least in my experience.). The fabric was very nice, it’s not see through and the design is adorable. I recommend this site. They have loads of cute things!

10 September 2021
Unprompted review
Rated 3 out of 5 stars

Cute but one issue...

The jeans are so cute but I had to take them to a tailor as there was no hole for the fastening button!

10 September 2021
Unprompted review
Rated 1 out of 5 stars

Dont give them the benefit of the doubt

If you take anything away from this review, it should be that I didn’t listen to the small amount of bad reviews and gave them the benefit of the doubt, DO NOT BE LIKE ME. I placed an order over a week ago and even downloaded the Shop app to track it, and it still hasn’t even been shipped yet they took the money out of my account either way. Ive tried 3 contact methods and have received no response. Thank goodness I only ordered one thing to test out how this shop treats their customers/if their apparel is even worth it. The answer is no, no apparel is worth being blatantly disregarded by a small business you gave your money to yet will not respond and hasn’t shipped your items. Shame on them. BUYER BEWARE.
UPDATE:
After attempting to have my review removed by flagging it as false and receiving a reply prior to this one saying I have no order with their shop, I provided trust pilot with documentation and **suddenly** my stuff was shipped. Regardless of your “policy” blatantly ignoring your customers via 3 different methods and only responding to them when your reputation is on the line is plain unacceptable.

30 August 2021
WearRemi logo

Reply from WearRemi

Hi Isabella,

We have located your order. Please take a look at our shipping policy so you can better understand timing for the shipment. 1 week processing + 3-4 weeks delivery. Your order is currently in transit and tracking details were sent to you via email on 08/26/21. Please check your spam/junk folder if not in your primary. I will have my team resend the information for you again. Let us know if you have any more questions or concerns.

Kind Regards,
WearRemi Team

Rated 4 out of 5 stars

Cute!

The bustier crop top is super cute and looks the same as on the website! The cup size is a little small (I got a L and I'm a 32DD/34D) but I adjusted the straps and it looks super cute. If you're D/DD definitely size up! Super happy with it overall, would buy again.

20 July 2021
Unprompted review
Rated 4 out of 5 stars

little different than picture

Super cute dress and it looked exactly like the picture however it didn’t fit the way I thought it would. It was loose at the bottom and I thought it was supposed to be tight the whole way down. Other than that matched the picture and took average time to arrive.

23 June 2021
Unprompted review
Rated 4 out of 5 stars

Love it!

Love the top! So cute excellent quality, came in a reasonable time considering covid.

14 June 2021
Unprompted review
Rated 4 out of 5 stars

Love it!

Took a while to get here, but I blame that on Covid. My top is so cute and fits so nicely! Just be aware of the sizing options because the chest cup size is just a tad too small for me.

14 June 2021
Unprompted review
Rated 4 out of 5 stars

Cute stuff!

The top I ordered is soo cute! At first, I wasn’t sure it was going to arrive (lol), but have no fear- it did. Sizing is accurate/ true to size for the Blair top.
I only rate 4 stars because it took a while to come in the mail. I’ll look forward to ordering more items :)

14 June 2021
Unprompted review
Rated 3 out of 5 stars

Whilst reading negative reviews

I received my skirt and the tops that I wanted a while ago but there were minor problems to which I’ve been very understanding. I love the items I finally received, but I’m still waiting for my final order that is the Peplum Top which the Tracking Number states that outbound flight departed on Jul 20, however, there’s been no updates since then.

8 June 2021
Unprompted review
WearRemi logo

Reply from WearRemi

Hi Jissa,

We are sorry to hear this feedback. We have sent you a order + shipping confirmation to the phone number you've provided us at checkout. You did not provide us a email reach out to you on(yes your order+checkout). We have tried looking for a email with your name and order number and do not see one. Please make sure your phone number is correct as this is where we contacted you on. Our phone number is 1 (650) 769-7928. Please reach out on here asap so this can be resolved!

Kind Regards,
WearRemi Team

Rated 5 out of 5 stars

WearRemi is so Amazing!!!

WearRemi is so Amazing!!!

The people at this company are great. If you've got an issue with your order and you email them (with a little bit of patience) they will respond and figure out anything that might've been a problem. Would highly recommend as their support team went above and beyond to make sure I was a satisfied customer. :)

26 May 2021
Unprompted review
WearRemi logo

Reply from WearRemi

Hi Anthony,

Thanks for taking your time to share your experience with our customer service team! We are so happy to hear this.

Kind Regards xx

Rated 3 out of 5 stars

The top was really cute but definitely…

The top was really cute but definitely get a size up because it was very small.

25 May 2021
Unprompted review
WearRemi logo

Reply from WearRemi

Hi nm,

Thank you for your feedback! We are constantly striving to improve!

Kind Regards xx

Rated 5 out of 5 stars

arrived a little late but it was a cute…

arrived a little late but it was a cute top
omg

4 May 2021
Unprompted review
WearRemi logo

Reply from WearRemi

Hi Umika,

We are so happy to hear this feedback! We are doing our very best to speed up shipping delays and are working to resolve this asap. We hope to see you again in the future.

Kind Regards,
WearRemi Team

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