Shore Excursions Group Reviews 7,116

Great service. Staff were friendly.

Great description of excursions and easy to use website. We've ordered previous group excursions before and ended up with private tours.

Great Tour. Our guide "Little Junior" was fantastic. Knowledgeable, friendly and flexible. We enjoyed our tour so much we are thinking of returning to Puerto Rico for an extended stay in the future.

Was told to use site, looks good was promised a 5% discount with referral. However there was no box to enter the code. TFT5
Kind of a false promise, otherwise it looks promising

First time using Shore Excursion Group. Received good reviews from friends.
Looking forward to using you again on our
Hawaii cruise in November.

You tell me to print this and bring it with me, yet it's not printable.

Quick & easy! Have used Shore Excursion Group many times in the past & will continue to do so!

Shore Excursions Group feels like a scam. A trip to The Baths - poorly organized, far too many people, awful. An hour to “hike” to the beach was an hour of standing around while 120 people attempted to make their way on the trail that should’ve taken 15-20 min to walk. Better off getting a private taxi and waiting for the lull in tourists. Absolute waste of money and time.

It’s a total money grab from a broker too. So the local companies don’t get your full tour fee. In fact. The upcharge is more than double. And. The refund/cancel/change policy is practically nonexistent. Local water sport company even advised us to never use this company again and stressed that the businesses have just as many issues working with this company.

Easy to navigate website. Loved that it remembered our cruise, every time I pulled it up.

Great information, clear and concise website. My concern is I was booking a dive charter. It is understandable that you require personal details of everyone diving, such as certification agency, certification levels, certification numbers etc. Instead of having two lines where you can type in information, there should be dedicated boxes for each line item that you are asking about. I feel that this would make the data entry easier cleaner to read.

We love our agent, Andrea, she is the best and why we use CruisesOnly

the cruise itself was marvelous. We joined my brother-in-llaw the Fredricks reunion. the excursion that we had booked thru the travel agent was not posted with our package so we never went on one. our travel agent was with Vaction to go, other than that we enjoyed the 7 days out.

I couldn't find an area on the payment screen to receive my shore excursion discount of $75.
I have used Julie Collins w/Cruises Only to book my cruises for years. She is awesome! However, I'm not sure I'd do a shore excursion with them again if the website isn't set up to give the discount they offered through an email sent directly to me.

The person working in customer service understood my request, was knowledgeable as far as being able to quickly and efficiently take care of my booking needs. He was also patient and kind.

Great knowledgeable guide- he and the driver were very helpful throughout. Very interesting and well paced tour.

Website is excellent. Lots of pertinent information. Outlined clearly.

I called the company to ask a question about how to use a promo code. The rep told me he would send me an email to help me do it, and then waited on the line to make sure I got it. He was also very cordial and polite. I really like that.