The Shredding Company Reviews 460

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the staff for their courteous, friendly, and professional demeanor, making interactions pleasant and efficient. The service is consistently described as excellent, with people highlighting the efficiency and ease of the entire process, from ordering to collection and destruction. Reviewers frequently mention prompt delivery of sacks, quick collection, and timely receipt of destruction certificates, often within 24 hours. However, some customers experienced minor issues with the ordering process, such as not receiving an initial acknowledgment of their order or payment. A few people also felt uncomfortable handing over items like hard drives directly to the driver, wishing they could be placed in a data sack.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising its efficiency and ease of use from... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, efficiency,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers reporting that items arrived on... See more

Order

Customers had positive experiences with the ordering process, often describing it as seamless and efficient... See more

Product

Clients share ambiguous opinions on the product, with some expressing satisfaction with the shredding bags... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All contact with them has been excellent. Via phone and email. The response has been immediate, courteous and friendly. The young man who collected from us was equally courteous, friendly and profe... See more

Rated 5 out of 5 stars

I was looking online for a company that would destroy some aged company accounts and numerous job files. I found numerous companies offered this but you had to go through the rigmaral of requesting a... See more

Rated 5 out of 5 stars

A pleasure to deal with - everybody is efficient and friendly. Easy to use website and ordering, with the bonus of being competitively priced. Used for a one-off job to clear old archive boxes - le... See more

Rated 5 out of 5 stars

In these days of data protection and working from home, a stress-free, affordable shredding solution is a godsend. No more lugging bags of paper around or going mad trying to find a far-flung industr... See more


Company details

  1. #8 of 27 best companies in House clearance service
  2. #1 of 3 best companies in Data destruction equipment wholesaler

About The Shredding Company

Information provided by various external sources

The Shredding Company are a division of The Hill Company. The Hill Company’s core business is document management. We are a well–established dedicated records management company servicing the length and breadth of the UK. We remain family owned and run with that ethos. We are the largest privately owned records management company in the UK. The management team has a successful proven track record of many years’ standing of excellent service within the storage industry.

We can offer a pre-paid shredding sack service, collection services or hire services. We service nationwide too.


Contact info

4.9

Excellent

TrustScore 5 out of 5

460 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent communication from start to…

Excellent communication from start to finish and all questioned answered promptly. Also good value for money, we used 60 prepaid sacks and managed to clear a huge amount of paperwork for much less than other shredding companies had quoted.

7 October 2025
Rated 5 out of 5 stars

Very efficient

The service is very efficient. Buy the sacks, fill the sacks, tell them when they are full, wait a few days for collection. The destruction certificate arrives a day or so later.

There's no fuss whatsoever.

23 September 2025
Rated 5 out of 5 stars

A very efficient service

A very efficient service from the ordering of the bags, arranging collection and then their destruction. Had to re-arrange the collection date, which was not an issue and the gentleman that collected was pleasant, helpful and friendly. Would highly recommend.

16 September 2025
Rated 5 out of 5 stars

An excellent company to work with.

All contact with them has been excellent. Via phone and email. The response has been immediate, courteous and friendly.
The young man who collected from us was equally courteous, friendly and professional.
Highly recommended. We will certainly be using this company in the near future again.
Tank you team Hill Company

5 September 2025
Rated 5 out of 5 stars

First time user

Bags turned up fine and it was easy to book collection on line. Certificate of destruction also arrived quickly. My only suggestion is i had to ask for a slot when the bags would be collected and it might be helpful if the comms said we'll be in touch when we can give you a slot or you had the ability to choose one when you picked the slot.

11 September 2025
Rated 5 out of 5 stars

Highly recommended!

In these days of data protection and working from home, a stress-free, affordable shredding solution is a godsend. No more lugging bags of paper around or going mad trying to find a far-flung industrial estate.. I gradually filled a wheelie bin with confidential waste over 2 weeks and then it was all taken away! Marvellous.

4 September 2025
Rated 5 out of 5 stars

Shredding

Easy process, good communication throughout and collected on time. Very happy with service received. Solved my shredding problem well.

7 August 2025
Rated 4 out of 5 stars

Overall, the service was okay.

Overall, the service was okay, but they only received the two document sacks in the post, even though I ordered a data sack. I had to give hard drives to the driver with phones, so I felt a bit uncomfortable that they did not go in a data sack. Also, the instructions to return are not on the website, and I had to ring to get advice. I would suggest that when you send a sack, etc., you include instructions about collection or email when the order is placed.

5 August 2025
Rated 5 out of 5 stars

Brilliant Service.

I was looking online for a company that would destroy some aged company accounts and numerous job files. I found numerous companies offered this but you had to go through the rigmaral of requesting a quote etc, etc.
I found The Shredding Company who offered various ways of providing this, I opted to use my own boxes and bags, obtained a good cost online and paid for it. The next day, I had a email to say they would collect to following day, a van arrived, it was collected and the next working day I had an email with a destruction notice. What a great service, continually kept up to date with all steps/stages. Brilliant! And yes I will use again.

14 July 2025
Rated 5 out of 5 stars

If you need to shred, you've found the right place!

A pleasure to deal with - everybody is efficient and friendly. Easy to use website and ordering, with the bonus of being competitively priced.
Used for a one-off job to clear old archive boxes - let's face it, not everyone's favourite job to sort out - but The Shredding Company made it a painless experience!
10/10.

9 July 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look