The Shredding Company Reviews 460

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the staff for their courteous, friendly, and professional demeanor, making interactions pleasant and efficient. The service is consistently described as excellent, with people highlighting the efficiency and ease of the entire process, from ordering to collection and destruction. Reviewers frequently mention prompt delivery of sacks, quick collection, and timely receipt of destruction certificates, often within 24 hours. However, some customers experienced minor issues with the ordering process, such as not receiving an initial acknowledgment of their order or payment. A few people also felt uncomfortable handing over items like hard drives directly to the driver, wishing they could be placed in a data sack.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising its efficiency and ease of use from... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, efficiency,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers reporting that items arrived on... See more

Order

Customers had positive experiences with the ordering process, often describing it as seamless and efficient... See more

Product

Clients share ambiguous opinions on the product, with some expressing satisfaction with the shredding bags... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All contact with them has been excellent. Via phone and email. The response has been immediate, courteous and friendly. The young man who collected from us was equally courteous, friendly and profe... See more

Rated 5 out of 5 stars

I was looking online for a company that would destroy some aged company accounts and numerous job files. I found numerous companies offered this but you had to go through the rigmaral of requesting a... See more

Rated 5 out of 5 stars

A pleasure to deal with - everybody is efficient and friendly. Easy to use website and ordering, with the bonus of being competitively priced. Used for a one-off job to clear old archive boxes - le... See more

Rated 5 out of 5 stars

In these days of data protection and working from home, a stress-free, affordable shredding solution is a godsend. No more lugging bags of paper around or going mad trying to find a far-flung industr... See more


Company details

  1. #8 of 27 best companies in House clearance service
  2. #1 of 3 best companies in Data destruction equipment wholesaler

About The Shredding Company

Information provided by various external sources

The Shredding Company are a division of The Hill Company. The Hill Company’s core business is document management. We are a well–established dedicated records management company servicing the length and breadth of the UK. We remain family owned and run with that ethos. We are the largest privately owned records management company in the UK. The management team has a successful proven track record of many years’ standing of excellent service within the storage industry.

We can offer a pre-paid shredding sack service, collection services or hire services. We service nationwide too.


Contact info

4.9

Excellent

TrustScore 5 out of 5

460 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10

Very easy to use, affordable and I am confident the documents were destroyed sufficiently.

I will definitely use again in a couple months time!

26 June 2025
Rated 1 out of 5 stars

Misleading web site

Misleading web site. They show the price of the paper sack for the items to be shredded, but don't show the total price until you add it to the basket. So a displayed price of 4.25 turns into a final price of 83.10. They should at least make it clear that the 4.25 price is just for the sack and not for the shredding service.

18 June 2025
Unprompted review
The Shredding Company logo

Reply from The Shredding Company

Thanks for your feedback — and sorry the pricing wasn’t clear.
Just to clarify: £4.25 covers shredding one sack dropped off at our site.
Postage for sacks (if needed), collection fees, and VAT are extra.
We’re reviewing how we show pricing to make things clearer.

Rated 5 out of 5 stars

As easy as that!

I was looking for a shredding company for my old company and personal accounts. I did an online search, and found Hills. A few clicks later it was all set up, very easy process and quick response.

30 May 2025
Rated 5 out of 5 stars

Trustworthy and secure service

Super fast turnaround from initial order till sturdy sacks were dropped off and equally quick pickup. A certificate of destruction was supplied afterwards. A very professional service and reassuring that my confidential material was handled securely.

28 March 2025
Rated 5 out of 5 stars

A very good experience

Couldn't fault the service. Disposal sacks arrived as arranged and were collected less than two days later once I had informed The Shredding company of their readiness. Disposal certificate arrived be e-mail the next day. Overall a very good experience.

26 March 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look