Supplied wrong goods due to an incorrect image shown on internet page. However quick response and full refund including postage given, and allowed to keep goods. Would have been ***** if correct go... See more
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See what reviewers are saying
I picked up a copy of a graphic novel I was missing from ShulphInk.com, and am very pleased I did. My book arrived quickly, packaged with care, at a very reasonable price. It's comforting to know that... See more
I ordered the wrong level books for my boys so l contacted customer service team and they were extremely prompted with their reply, dealt with the refund instantly and guided me through to return the... See more
I have ordered twice from Shulph (March and April 2023) and received order quickly and books as described in perfect condition. At the time of ordering all 12 books I purchased were cheaper at Shulph... See more
Company details
- #44 of 46 best companies in Book shop
Written by the company
Shulph Ink carries the UK's best prices on hundreds of thousands of books. Browse our book store and start saving on books today.
Contact info
7 Bell Yard, WC2A 2JR, London, United Kingdom
- orders@shulph.com
- shulphink.com
4.3
Excellent
207 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Accurate tracking
Reliable service in terms of accurate tracking and timely information with no redundancies
2 November 2024
Beautiful puzzle
Beautiful puzzle - arrived promptly and well packed.
Excellent service
7 November 2024
very quick service
30 October 2024
Excellent choice of books
Excellent choice of books, notebooks and calendars at a great price.
Excellent customer service and speedy delivery.
This was my second order and it won't be my last! Thank you.😊
5 November 2024
Great shopping experience
Great shopping experience. Some items in my order were cheaper than elsewhere, my order was well-packaged, shipping was free, and it was delivered the next day. I would definitely buy from them again and highly recommend them.
5 November 2024
I still didnt receive the book!
4 November 2024
Shulphink-efficient &reliable
Shulphink were cost-effective, providing a top quality product at an affordable price. They were professional, efficient and reliable. The product arrived on time with due notifications.
Many thanks
4 November 2024
Everything good
27 October 2024
Did what you said
2 November 2024
Excellent all round service
Excellent service from easy ordering process to safe packaging for delivery ensuring books in pristine condition for gifting. Will definitely use Shulph Ink in the future and a treat to give support to independent company these days. Very competitively priced, including delivery charges.
25 October 2024
Fast and efficient service
First time I have used this company, but won’t be the last… speedy response and efficient, great communication and the calendars arrived in a strong cardboard envelope so they were well protected and kept flat. Perfect.
25 October 2024
My purchase arrived in good order
My purchase arrived in good order. The mail was quite slow - 17 days, and quite expensive - $30, but that's life these days.
6 October 2024
The seller was friendly
The seller was friendly, the goods arrived on time, and they look very good.
2 October 2024
I paid too much for book - Follow up
I paid too much for book. The listed price looked good but at checkout when shipping was added not a good proposition at all.
And to boot, my package has still not arrived. Fed x said it was in Australia more than a week ago. Another time waster having to chase up. I have not had issues before with goods bought online.
3 October 2024
Reply from Shulph Ink
Hello Di. We pride ourselves on having some of the UK's most competitive pricing on books. We understand your pain about the international shipping charge to you in Australia, and want to apologise for the inconvenience this is causing you. Unfortunately, tracked international airmail to Australia is not cheap, and whenever possible, we pass on any savings we get from our courier partners to you, our international customers. We have looked at the tracking information for you today and, as you say, it has arrived in Australia for a week now, and appears to be awaiting Australia's Customs checks. This is, unfortunately, another part of your package's journey that we have no control over. In most cases, a package spends no more than a day with Customs, and reaches the customer within two days after that step. I expect things to move along pretty quickly once Australia Customs release it. I would like to apologise again for the inconvenience that this is causing you.
Great personal service and responses!
30 September 2024
Delivery costs high
Shipment fine but delivery costs way too high plus we had to pay 4.50 Euros customs!!!
1 October 2024
After Brexit I found it difficult to…
After Brexit I found it difficult to source this pretty diary which my daughter loves.I was so happy to discover it on your website - and at such a good price.It´s a lovely diary and a great stocking filler.
25 September 2024
Great experience
Delivered on time, item in perfect condition and at a great price. Would order again.
26 September 2024
Happy with good prompt service.
25 September 2024
all good thanks
16 September 2024
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