Shulph InkReviews 

207
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Supplied wrong goods due to an incorrect image shown on internet page. However quick response and full refund including postage given, and allowed to keep goods. Would have been ***** if correct go... See more

Rated 5 out of 5 stars

I picked up a copy of a graphic novel I was missing from ShulphInk.com, and am very pleased I did. My book arrived quickly, packaged with care, at a very reasonable price. It's comforting to know that... See more

Rated 5 out of 5 stars

I ordered the wrong level books for my boys so l contacted customer service team and they were extremely prompted with their reply, dealt with the refund instantly and guided me through to return the... See more

Rated 5 out of 5 stars

I have ordered twice from Shulph (March and April 2023) and received order quickly and books as described in perfect condition. At the time of ordering all 12 books I purchased were cheaper at Shulph... See more

Company details

  1. #44 of 46 best companies in Book shop

Written by the company

Shulph Ink carries the UK's best prices on hundreds of thousands of books. Browse our book store and start saving on books today.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

207 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(207)

30 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good prices

Good prices. Quick delivery and a huge selection of books. Will be purchasing from you again.

1 March 2025
Rated 5 out of 5 stars

Excellent swift service and my book of…

Excellent swift service and my book of Crete along with maps and good local pointers to travelling around the island was exactly what I required. Little pointers on helpful language/Questions. Will be a useful guide easy to store in my backpack.

30 January 2025
Rated 1 out of 5 stars

Bought an item

Bought an item. Then 5 mins later tells me it’s out of stock. Then they have the nerve to say we’ll send your money back in 3 working days l?! 😡😡 be careful

29 January 2025
Unprompted review
Shulph Ink logo

Reply from Shulph Ink

Dear Richard. I’m sorry for your poor shopping experience with us on this occasion. I have looked at your order and it appears that your order was refunded shortly after you placed it because we ran out of stock moments before your order came through. I would like to apologise for the inconvenience we caused you and hope we can make it up next time.

Rated 5 out of 5 stars

All the books came in excellent to…

All the books came in excellent to perfect condition! Even the books coming later than expected was not an issue considering the people at customer service were so helpful and how affordable the books were.

Would buy from this store again!

30 December 2024
Rated 1 out of 5 stars

I ordered a book from them a week ago…

I ordered a book from them a week ago and it just says the order is confirmed. There was no follow up on the order and I tried emailing them and have nothing reply. I am beyond disappointed by this and I won’t be returning to this website.

7 January 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look