Great service from Sarah on the front desk. Very simple booking with competitive prices. The app is also easy to navigate. will certainly consider coming back here in the future.
Location
Switch locationSt Hilary Retail Park, Miles Gray Road, SS14 3UL Basildon, GB
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My first time using storage didn’t know what I was doing. Arrived at the lock up didn’t know where I was going or what I was doing. Sarah the store manager Basildon Branch was lovely and polite taking... See more
From the moment moving from another company the staff (Sarah) was so helpful and made the transition easy, helpful also when moving to a bigger unit. And always polite when visiting the unit. Many tha... See more
Popped in to enquire about changing my unit size and was amazed how quickly and easily I was dealt with. Super support from the team and I’m really happy with my new unit.
Company details
About Shurgard Self Storage - Basildon
Written by the company
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
St Hilary Retail Park, Miles Gray Road, SS14 3UL, Basildon, United Kingdom
4.5
Excellent
52 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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Perfect special thank you to Sarah
Perfect special thank you to Sarah
3 September 2026
Unprompted review
Great service from Sarah on the front…
Great service from Sarah on the front desk. Very simple booking with competitive prices. The app is also easy to navigate. will certainly consider coming back here in the future.
2 September 2026
Unprompted review
My first time using storage
My first time using storage didn’t know what I was doing. Arrived at the lock up didn’t know where I was going or what I was doing. Sarah the store manager Basildon Branch was lovely and polite taking us to the unit showing us the app and how it works. Would highly recommended.
19 August 2026
Unprompted review
Popped in to enquire about changing my…
Popped in to enquire about changing my unit size and was amazed how quickly and easily I was dealt with. Super support from the team and I’m really happy with my new unit.
19 August 2026
Unprompted review
Amazing service from Sarah and Robbie…
Amazing service from Sarah and Robbie from start to finish
19 August 2026
Unprompted review
Sarah & Robbie go beyond the call of…
Sarah & Robbie go beyond the call of duty to help with any problems u may have. Great service. Extra trolleys are needed. Would b a great addition to have better WiFi connection
10 August 2026
Unprompted review
Sarah and Robbie have been the most…
Sarah and Robbie have been the most amazing help. The building is clean and toilets where accessible when needed.
20 July 2026
Unprompted review
Very good customer service from Sarah…
Very good customer service from Sarah and very helpful.
20 July 2026
Unprompted review
Nothing is too much for sarah
Nothing is too much for sarah, she’s lovely and chatty and always willing to help. Robbie is there as well.
16 July 2026
Unprompted review
Lovely helpful staff
Lovely helpful staff, Sarah is amazing, helped us find what we needed, clean and welcoming environment
15 July 2026
Unprompted review
From the moment moving from another…
From the moment moving from another company the staff (Sarah) was so helpful and made the transition easy, helpful also when moving to a bigger unit. And always polite when visiting the unit. Many thanks
14 July 2026
Unprompted review
Sarah and Robbie are absolute diamonds
Sarah and Robbie are absolute diamonds, always helpful and nothing is ever too much trouble. Thank you both.
13 July 2026
Unprompted review
Easy to book, just what we needed
Easy to book, easy instructions for arrival. The app is easy to use. Just what we needed.
18 November 2025
Friendly from the start
Friendly from the start. Very informative and easy to access. Overall a great experience
16 November 2025
Unprompted review
Very helpful and when we have problems…
Very helpful and when we have problems they sort it out
31 October 2025
Where are the humans when you need them
Wasn’t open on the weekend to sign up that’s a big minus
Applied online payment was taken before ID was taken I’d failed despite using the same process I have used to acquire physical id from citizen card so I know it works
Payment taken twice
Resulting delay 5 days in my moving schedule
21 October 2025
Reply from Shurgard Self Storage - Basildon
Hello, thank you for taking the time to give us your feedback. We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly. Your Shurgard Team
Robby helped check us in and he was…
Robby helped check us in and he was very helpful and friendly. The whole sign up process online was easy and using the app to gain access was great
11 October 2025
First they collect my money
First they collect my money, then they ask for identification. Because I'm not a UK citizen (but I have a residence permit) my ID was not accepted and they cancelled my contract. Then no one bothers to call to refund my money
2 October 2025
Reply from Shurgard Self Storage - Basildon
Hello Sasha, thank you for taking the time to give us your feedback. We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly. Your Shurgard Team
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