Started renting a unit at the Basildon branch this weekend and the site colleague was very helpful with making sure I was set up with the app and showing me where my unit was. When it came to moving... See more
Location
Switch locationSt Hilary Retail Park, Miles Gray Road, SS14 3UL Basildon, GB
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Great service. Easy to set up. The two young guys working at the Basildon store were really helpful in showing me around. Explaining how it all works, Excellent customer service from both of them.
Great customer service from the staff, especially Theo, very helpful young man. Facilities are great, my only recommendation would be a few more trolleys. They become very limited when busy.
The building is clean and well maintained. However, if you move out at the beginning of the month, you are still expected to pay for the full month and no money is refunded. So you are advised... See more
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Company details
About Shurgard Self Storage - Basildon
Written by the company
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company
- 340+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
St Hilary Retail Park, Miles Gray Road, SS14 3UL, Basildon, United Kingdom
4.1
Great
40 reviews
Replied to 97% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Really secure facilities and very…
Really secure facilities and very helpful staff. A big thank you to Sarah from the Basildon branch for her help, patience and expertise - she helped to ensure everything went smoothly and we were set up well.
3 April 2025
Unprompted review
Great customer service from the staff
Great customer service from the staff, especially Theo, very helpful young man. Facilities are great, my only recommendation would be a few more trolleys. They become very limited when busy.
29 March 2025
5 Star for this company
20 January 2025
Great service
5 February 2025
Easy access and best value for money
Started renting a unit at the Basildon branch this weekend and the site colleague was very helpful with making sure I was set up with the app and showing me where my unit was.
When it came to moving into the unit - this is the easiest I've had to use as can reverse onto the loading bays and the lifts are larger than others I have used.
28 January 2025
Quick & easy
Quick & easy - facilities are clean & accessible. Sarah who showed be round was friendly & professional.
19 January 2025
Very friendly staff
Very friendly staff, great location, easy and secure access, and good offers going on. Highly recommend. Thank you.
6 December 2024
Team provided a professional service…
Team provided a professional service and secure unit.
3 December 2024
friendly staff and very helpful…
friendly staff and very helpful throughout the process, and good value too
21 November 2024
Unprompted review
Really easy reserving process
Really easy reserving process online. Helpful customer service. Access is very clever. Very happy, it made moving out of my home easy
26 November 2024
Excellent and seamless
Excellent and seamless, no issues
Theo was brilliant!!
16 November 2024
Unprompted review
Quick and easy storage
Nice and easy to sort and start moving stuff in. Helpful friendly staff better than other local storage places I've used!
4 November 2024
Shurgard Basildon
It was quick and easy to order a unit with a very friendly team member.
The price was very competitive and the unit itself was just what I needed.
Access to the unit is good and the whole process was simple and quick.
Very pleased.
1 October 2024
Unprompted review
GREAT SERVICE
GREAT SERVICE.
Staff are so helpful , sorted out In about 20 minutes .
u it's are fantastic, I took a 300 sq ft which fitted a whole 3 bedroom house in .
After many quotes, these were the best price .
24 September 2024
Takes the stress out of moving all…
Takes the stress out of moving all household items all in one go and having peace of mind your property is safe and secure
22 September 2024
Great service
Great service. Easy to set up. The two young guys working at the Basildon store were really helpful in showing me around. Explaining how it all works, Excellent customer service from both of them.
23 August 2024
Excellent experience from start to…
Excellent experience from start to finish and after fantastic site staff highly recommended good facilities at a fair price
13 August 2024
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