Shurgard Self Storage - Bedford Reviews 

43
•
TrustScore 4.5 out of 5

4.6

69 Cardington Road, MK42 0EX Bedford, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

From the moment I walked in, to the moment I left, there was absolutely nothing to fault. Eugene was absolutely brilliant. From organising my rental unit quickly and efficiently, to being very knowled... See more

Rated 5 out of 5 stars

Amazing experience setting up my new unit. Eugene was awesome and made the whole process simple.

Rated 5 out of 5 stars

Was dubious at first about using a storage unit but once we had met Chris and he showed us the various sized units and gave us helpful advice we signed up. On my first visit to the unit I met Zoran wh... See more

Rated 5 out of 5 stars

Moved house over the Bank Holiday weekend. Unable to access the unit until then due to location. So easy to use. Staff contacted me prior to using the unit and gave hints on best way to use the App et... See more


Company details

  1. Self storage facility
  2. also in
  3. Storage facility
  4. Warehouse

About Shurgard Self Storage - Bedford

Written by the company

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Written by the company

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contact info

  • 69 Cardington Road, MK42 0EX, Bedford, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(43)

7,025 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding!

From the moment I walked in, to the moment I left, there was absolutely nothing to fault. Eugene was absolutely brilliant. From organising my rental unit quickly and efficiently, to being very knowledgable about Shurgard's products and services. She's a huge credit to the company!

8 October 2026
Unprompted review
Rated 2 out of 5 stars

What the personnel at the store told us…

What the personnel at the store told us about cancelling the storage contract at the time of taking out the contract , differed when we came to end it.The head office gave different details , did not answer my emails and took an unauthorised payment after contract was cancelled. The actual facility was OK , access easy and site clean. Think the compulsory insurance fees are extermination. Be warned.

28 August 2026
Unprompted review
Shurgard Self Storage - Bedford logo

Reply from Shurgard Self Storage - Bedford

Hi, we are very sorry to hear you didn't have a positive experience at Shurgard. We have passed your concerns on to the Store Manager, who will be looking into this. Our team remains at your disposal for any additional questions you may have. Your Shurgard Team

Rated 5 out of 5 stars

Moved house over the Bank Holiday…

Moved house over the Bank Holiday weekend. Unable to access the unit until then due to location. So easy to use. Staff contacted me prior to using the unit and gave hints on best way to use the App etc. Staff then contacted me after the bank holiday to check everything went okay. Great service.

24 May 2026
Unprompted review
Rated 5 out of 5 stars

Friendly and very helpful staff

Opened my first storage unit today and was assisted by staff member Zoran. He was incredibly helpful & not only helped me find a locker on the ground floor but set my mind at ease by making the whole process easy🙂

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Good so far!

Good so far!
Very easy to use app!
Everything very straightforward.
We hired a unit at Bedford and the customer service there by Zoran and the other lady (sorry, I didn't catch her name) was excellent. Both very helpful and friendly!

22 November 2025
Rated 5 out of 5 stars

Eugene was wonderful!

Eugene was wonderful!
Friendly, smiley, welcoming, helpful.
No rushing to move us along.
We had a nice chat about life and we increased my unit size quickly and easily.
Looking forward to seeing you soon Eugene!

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I had a very positive experience, from the day I came in to ask for quotes to the actual move in day. Zoran, was very knowledgeable and was able to answer all my questions. The building feels very safe and it is also clean.

I would highly recommend using this storage.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

It does exactly what the name says

From start to finish, the person I spoke to at Shurguard could not have been more helpful. I was surprised at the ease of the booking process and was even more so when I later visited the actual depot in Bedford. State of the art, and exceeded all my expectations. Well done Shurguard (it should have six stars).

6 October 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look