Shurgard Self Storage - Bedford Reviews 

39
TrustScore 4.5 out of 5

4.7

69 Cardington Road, MK42 0EX Bedford, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Moved house over the Bank Holiday weekend. Unable to access the unit until then due to location. So easy to use. Staff contacted me prior to using the unit and gave hints on best way to use the App et... See more

Rated 5 out of 5 stars

Was dubious at first about using a storage unit but once we had met Chris and he showed us the various sized units and gave us helpful advice we signed up. On my first visit to the unit I met Zoran wh... See more

Rated 5 out of 5 stars

Eugene made my unit transfer very easy. Highly recommend Shurgard and the lovely lady Eugene.

Rated 5 out of 5 stars

Opened my first storage unit today and was assisted by staff member Zoran. He was incredibly helpful & not only helped me find a locker on the ground floor but set my mind at ease by making the whole... See more


Company details

  1. Self storage facility
  2. Storage facility
  3. Warehouse

About Shurgard Self Storage - Bedford

Written by the company

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Written by the company

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contact info

  • 69 Cardington Road, MK42 0EX, Bedford, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

39 reviews

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Replied to 98% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(39)

6,991 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So far so good

So far so good. The staff at Bedford Cardington Rd have been brilliant - thank you Zoran. We booked online, but Zoran showed us the unit, and then on the day the rental started in we were able to change to a different unit that suited us better. He helped us with the technology.

10 July 2025
Rated 5 out of 5 stars

Bedford Shurgard.

Bedford Shurgard.
Spoke with Eugene LANGLAIS this morning. Very helpful and knowledgeable. The facilities at Bedford are great. Clean and tidy with easy access

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Ideal premises and location in Bedford

At the Bedford self-storage, Zoran has been consistently helpful and supportive in handling the administration and advice about our storage unit. Having somewhere to store items during work on our house has been ideal, and I highly recommend Shurgard.

18 June 2025
Rated 5 out of 5 stars

Excellent Service and Hassle-Free Experience

These guys are an extremely friendly bunch. I had never used self-storage before, but the process to get started was simple and clear. The location is new, clean, and well-kept. I also had a small issue on my side, and they sorted it out quickly and without fuss. Zoran was especially helpful — great service all around!

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Was dubious at first about using a storage unit but once we had met Chris and he showed us the various sized units and gave us helpful advice we signed up. On my first visit to the unit I met Zoran who explained all the procedures and made sure I was happy and that everything was running smoothly. The unit itself and the surrounding building is spotlessly clean and tidy which makes visiting a pleasure. Keep up the good work Shurgard and all your helpful staff

6 February 2025
Rated 1 out of 5 stars

Had a unit in Bedford for 2 years…

Had a unit in Bedford for 2 years originally with Lok n Store who were extremely friendly then It was taken over by Shurgard end of last year.
The staff working for Shurgard are all very unprofessional and very unpleasant. Good customer service doesn’t exist at Bedford.
If you are looking for a friendly helpful customer service experience don’t use Shurgard Bedford.

4 January 2025
Unprompted review
Shurgard Self Storage - Bedford logo

Reply from Shurgard Self Storage - Bedford

We regret to learn that you didn't have a positive experience at Shurgard. We would like to look into this in more detail for you. In this case, we have cannot find any record of your name. Can you please share your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you.

Rated 5 out of 5 stars

Very helpful & friendly staff

Very helpful & friendly staff. Was shown a number of units in order to help decide which size was needed. Spaces are clean and well lit. Have even managed to make their new security app work (a triumph for an oldie).

18 December 2024
Rated 5 out of 5 stars

Top staff members

Needed something quick as my situation changed over night... Zoran and Sam helped me out very quickly and was extremely kind! Zoran mainly dealt with me and is a top top top guy! What an asset to have at a company absolute legend

19 November 2024
Unprompted review

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