Shuttercraft - Bristol Reviews 230

TrustScore 5 out of 5

4.9

Bristol & surrounding areas, BS1 Bristol, Wales, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great service from the whole team, we had exterior shutters installed on our house to help keep it cool in the summer, really good experience. Friendly, professional and very quick to install once the... See more

Company replied

Rated 5 out of 5 stars

What a fabulous company to deal with! From the very first appointment to the final fitting, all were very courteous & well informed. Quotations arrived promptly, even when we asked for another wood... See more

Company replied

Rated 5 out of 5 stars

Super friendly with great advice. Helped us pick out exactly what we wanted, walked us through and measured everything. They also produced options for us to consider and were massively accommodating!... See more

Company replied

Rated 5 out of 5 stars

From start to end product the service provided by Shuttercraft was excellent, Well informed, good communications and our fitter Marcus was courteous. The shutters were fitted efficiently and am very... See more

Company replied


Company details

  1. #5 of 40 best companies in Window treatment store

About Shuttercraft - Bristol

Written by the company

When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.

Trusted nationally. Delivered locally.

We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.

We make light work of looking after you

How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.

We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.

And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.

We only fit premium S:CRAFT shutters

Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.

Established, yet innovative

We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!

Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.

Our ‘No hard sell’ promise

We pride ourselves on our customer service, helping you transform your home to your taste and budget.

We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.

We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.

Discover Our Shutters
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Find Your Local Shuttercraft
Living Room Shutters

Contact info

  • Bristol & surrounding areas, BS1, Bristol, Wales, United Kingdom

  • 0117 3224 900

4.9

Excellent

TrustScore 5 out of 5

230 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great service from the whole team

Great service from the whole team, we had exterior shutters installed on our house to help keep it cool in the summer, really good experience. Friendly, professional and very quick to install once the shutters had been fabricated, plus the shutters look great!

8 May 2026
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Reply from Shuttercraft - Bristol

Thank you for your lovely review. We’re delighted to hear you had such a positive experience with the team and that you’re pleased with your new exterior shutters. It’s great to know the installation process went smoothly and that the shutters are already making a difference. We really appreciate your kind words and your support.

Rated 5 out of 5 stars

Really good service from first call to…

Really good service from first call to fitting. All staff were very friendly and the shutters look great.

25 February 2026
Unprompted review
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Reply from Shuttercraft - Bristol

Thank you for your kind feedback. We're pleased to hear you had a positive experience throughout, and that you're happy with how your shutters look. We'll be sure to share your comments with the team.

Rated 5 out of 5 stars

Great experience

5 years after having our shutters installed they still look and work great.

7 April 2026
Unprompted review
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Reply from Shuttercraft - Bristol

Thank you for your kind feedback. We're delighted to hear your shutters are still looking and performing well after five years and you’re happy with your experience. If you ever need anything in the future, we’re always here to help!

Rated 5 out of 5 stars

Brilliant job from measuring up to…

Brilliant job from measuring up to fitting everything was on schedule without any problems
Completed shutter working properly great job

12 March 2026
Unprompted review
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Reply from Shuttercraft - Bristol

Thanks so much for your great feedback! Delighted to hear everything ran smoothly from measuring right through to fitting, and that you’re happy with the finished shutters. Really appreciate you taking the time to share!

Rated 5 out of 5 stars

Super friendly with great advice

Super friendly with great advice. Helped us pick out exactly what we wanted, walked us through and measured everything. They also produced options for us to consider and were massively accommodating! Super easy and really well priced. Couldn't recommend them more

14 February 2026
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Reply from Shuttercraft - Bristol

Thanks so much for the amazing review! We're glad we could make the whole process easy while finding the right option for you. We really appreciate the recommendation!

Rated 5 out of 5 stars

Chosen twice and great both times

From the initial survey right through to the fitting the whole experience couldn't be faulted in any way. The shutters were exactly what I wanted and have turned my house into a home.

14 February 2026
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Reply from Shuttercraft - Bristol

Thanks so much for choosing us again, it really means a lot! We're really glad you’re happy with everything from start to finish and that the shutters are exactly what you wanted. Thanks again for the kind words and enjoy your new shutters!

Rated 5 out of 5 stars

Love my shutters

Shuttercraft were very helpful and timely with arranging measuring and fitting. I absolutely love my shutters, they were worth every penny.

28 January 2026
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Reply from Shuttercraft - Bristol

We’re so pleased to hear that you found the process helpful and efficient from measuring through to fitting. It’s wonderful to know you love your new shutters!

Rated 5 out of 5 stars

Andy from Shuttercraft

Andy from Shuttercraft fitted our shutters yesterday, what a fantastic job. Cleaned up, no mess left at all. They look great. Would definitely recommend.

29 January 2026
Unprompted review
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Reply from Shuttercraft - Bristol

Thank you for your review! We're so glad that you are happy with our service and that the shutters look great in your home. Thank you for your recommendation , enjoy your new shutters!

Rated 5 out of 5 stars

The shutters look great

The shutters look great, the fitter was polite and efficient. The entire process was simple and smooth.

30 January 2026
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Reply from Shuttercraft - Bristol

Thanks for your review! We’re really glad to hear you’re happy with the shutters and that everything went smoothly from start to finish. Enjoy your new shutters and thanks again for choosing us.

Rated 5 out of 5 stars

Delighted with the shutters

From start to end product the service provided by Shuttercraft was excellent, Well informed, good communications and our fitter Marcus was courteous. The shutters were fitted efficiently and am very pleased with the overall result. Packaging left behind was in neat piles ready to be recycled. Thank you

15 January 2026
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Reply from Shuttercraft - Bristol

Thank you for your lovely review. We’re so pleased you’re happy with your shutters and that Marcus provided friendly, efficient service.

We’re glad the whole process went smoothly and that the packaging was left tidy.

Rated 5 out of 5 stars

Beautiful Shutters for a great price

Beautiful Shutters for a great price. They look amazing and everyone at Shuttercraft was an absolute to pleasure to deal with

6 December 2025
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Reply from Shuttercraft - Bristol

Thank you so much for your lovely review! We’re delighted to hear that you’re pleased with your shutters and that the team made the experience a pleasure from start to finish. Enjoy your beautiful new shutters!

Rated 5 out of 5 stars

Great all round service

Great service from beginning to end. Whilst the order took 12 weeks to arrive, this was advised from the outset.
Good quality shutters and the sales rep and fitters were great too. Thank you

6 December 2025
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Reply from Shuttercraft - Bristol

Thank you so much for your lovely feedback! We’re really pleased to hear you’re happy with your shutters and that our team looked after you throughout the process. We appreciate your patience with the lead time, and it’s great to know everything was clear from the start.

Rated 5 out of 5 stars

Friends and professional

Friendly and professional. Excellent end a fantastic end result.

30 August 2025
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Reply from Shuttercraft - Bristol

Thank you for taking the time to leave a review. We’re so pleased to hear you found the service friendly and professional, and that you’re happy with the final result.

Rated 5 out of 5 stars

Excellent service

Excellent service. Shutters measured, ordered and fitted with exemplary service.
Couldn’t recommend them highly enough. Also very very competitive and excellent value for money

7 November 2025
Unprompted review
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Reply from Shuttercraft - Bristol

Hi Miltos,

Thank you for your wonderful review! We’re delighted to hear you’re happy with your shutters and the service you received. It’s great to know you found our pricing competitive and good value for money.

Best regards,
The Shuttercraft Team

Rated 5 out of 5 stars

Andy the shuttercraft fitter was very…

Andy the Shuttercraft fitter (Bristol and Cardiff)was very confident and diligently carried out the job...he was polite...respectful and very informative about the Shuttercraft Shutters...many thanks Andy...you did a great job 👍

7 November 2025
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Reply from Shuttercraft - Bristol

Thank you so much for your lovely feedback! We’re delighted to hear that you are pleased with our service. We really appreciate you choosing Shuttercraft, enjoy your new shutters! 🌟

Rated 5 out of 5 stars

We are thrilled with our shutters

We are thrilled with our shutters, which we have had installed all over the house. The measuring and installation were done to a high standard, resulting in a seamless finish. The only drawback in the process is the long wait for delivery, which was explained to us at the quotation stage.

17 October 2025
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Reply from Shuttercraft - Bristol

Thank you so much for your review! We’re delighted to hear that you’re thrilled with your shutters and pleased with the quality of the measuring and installation. We understand the wait can feel long, so we really appreciate your patience while your made-to-measure shutters were crafted. It’s great to know it was worth it in the end, we hope you enjoy them for many years to come!

Rated 5 out of 5 stars

Our shutters look amazing !

We are really happy with the shutters in our cottage…..the windows were quite tricky as nothing is very straight in an old house. They were able to fit them on an arch window too. They are easy to use and feel very well made. The different options from a split tier design are perfect for both privacy and letting light in. Order them - you won’t regret it !

30 September 2025
Unprompted review
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Reply from Shuttercraft - Bristol

Thank you so much for your lovely review! We’re delighted you’re happy with your new shutters and that you find it easy to use. It was a pleasure to bring it all together.

Rated 5 out of 5 stars

Brilliant company

What a fabulous company to deal with! From the very first appointment to the final fitting, all were very courteous & well informed. Quotations arrived promptly, even when we asked for another wood to compare we got this quote promptly too. All easy to understand & clear to see any discount offered.
Shutters arrived within time agreed & fitting commenced within the week! So very pleased with the whole experience. No mess or fuss just quality. Our windows look fantastic & just love how they make our property look too. 😍

16 September 2025
Unprompted review
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Reply from Shuttercraft - Bristol

Thank you for your wonderful review Rose! We’re so pleased everything went smoothly from quote to fitting and that you’re delighted with your new shutters. Thank you again!

Rated 5 out of 5 stars

Great shutters.

Great shutters.Good company. Well fitted by a courteous and professional tradesman.

30 August 2025
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Reply from Shuttercraft - Bristol

Hi Steve, thank you for your great review. It was a pleasure helping you find a solution for your home, we hope you love your shutters!

Rated 5 out of 5 stars

Great shutters

Just had 2 sets of shutters installed. John did a great job, very tidy and the shutters look great.

9 July 2025
Unprompted review
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Reply from Shuttercraft - Bristol

Thank you Mike for your kind feedback! We're pleased to hear that you're happy with your new shutters!

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