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Shuttercraft - Bristol Reviews 

233
TrustScore 5 out of 5

4.9

Bristol & surrounding areas, BS1 Bristol, Wales, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Absolutely incredible, we are in love with the shutters! Easy to use, easy to clean, easy service. Great quality and a 10 year warranty which is brilliant really puts trust in the products! What’s nic... See more

Company replied

Rated 5 out of 5 stars

From the initial visit to installation the process was great. They were able to fit me in around my work schedule and were very helpful in waiting while l was free. All installation work was carried o... See more

Company replied

Rated 5 out of 5 stars

What a fabulous company to deal with! From the very first appointment to the final fitting, all were very courteous & well informed. Quotations arrived promptly, even when we asked for another wood... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish. Comprehensive quotation received within 24 hours of measure. Delivered on time. Fitting was carried out very professionally and efficiently, no mess and even mo... See more

Company replied


Company details

  1. #5 of 40 best companies in Window treatment store
  2. #4 of 50 best companies in Blinds shop
  3. #16 of 244 best companies in Home improvement shop

About Shuttercraft - Bristol

Written by the company

When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.

Trusted nationally. Delivered locally.

We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.

We make light work of looking after you

How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.

We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.

And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.

We only fit premium S:CRAFT shutters

Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.

Established, yet innovative

We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!

Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.

Our ‘No hard sell’ promise

We pride ourselves on our customer service, helping you transform your home to your taste and budget.

We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.

We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.

Discover Our Shutters
Discover Our Blinds
Find Your Local Shuttercraft
Living Room Shutters

Contact info

  • Bristol & surrounding areas, BS1, Bristol, Wales, United Kingdom

  • 0117 3224 900

4.9

Excellent

TrustScore 5 out of 5

233 reviews

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1-star

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Replied to 100% of negative reviews

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4.9

All reviews

(233)

171 reviews in the last 12 months

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Rated 5 out of 5 stars

Just Perfect Shutters.

The shutters are perfect, the right colour and just what we needed to give us the privacy we wanted from the people walking past our house. The man fitting them was very polite , he cleared up all the cardboard and left our house looking neat and tidy in just 1 day. The price of the shutters was very good, very good value compared to other companies.Marvellous. We are very pleased with the shutters, and the standard of the workmanship. Well done "Shuttercraft" we will recommend you every time.

10 January 2024
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Reply from Shuttercraft - Bristol

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Excellent service

Excellent advice and service throughout the process. I could not be more pleased with the shutters. The customer service was second to none. Thanks for providing exactly what was needed in my kitchen.

10 January 2024
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Reply from Shuttercraft - Bristol

Dear Fay, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

The service was outstanding from start…

The service was outstanding from start to finish, shutters fitted by Marcus from the Bristol branch, absolutely brilliant job and extremely professional, you can tell he has a lot of experience and committed to ensuring his customers are happy, they look amazing, thank you!

1 December 2023
Unprompted review
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Reply from Shuttercraft - Bristol

Dear Lee, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Good quality installation and friendly…

Good quality installation and friendly knowledgable staff. Thank you!

26 November 2023
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Reply from Shuttercraft - Bristol

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Shutters

We had a great experience from start to finish, after visiting the shop we had someone one come to talk about the shutters explain everything and to measure the windows all was done very well , we put in our order and paid a deposit, they said it will be approximately 3 months wait but it was quicker , I had them fitted the man was very good and respectful of my home and fitted them perfectly, we are very happy with them , would highly recommend SUTTERCRAFT to anyone wanting shutters.

26 November 2023
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Reply from Shuttercraft - Bristol

Dear Julie, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars
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Reply from Shuttercraft - Bristol

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon

Rated 5 out of 5 stars

Very happy with my shutters

Very happy with my shutters, will definitely use Shuttercraft again.

29 October 2023
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Reply from Shuttercraft - Bristol

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

From initial conversation and quote to…

From initial conversation and quote to fitting and finishing, Shuttercraft showed they value their customers. Great communication, friendly and expert staff, beautiful product. Excellent service. Thank you

8 October 2023
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Reply from Shuttercraft - Bristol

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Good reliable service

Following recommendation from a neighbour I contracted Shuttercraft to fit shutters and roller blinds on some windows and doors around my house. They did the job very professionally and reliably. It takes 8-12 weeks for them to procure and manufacture the material and they tell you upfront. Once they get it they phone you to arrange fitting and they get the job done, perfectly and reliably. I never had to phone them to chase up. Thank you!

20 September 2023
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Reply from Shuttercraft - Bristol

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

All the shutters fitted perfectly &…

All the shutters fitted perfectly & installation went extremely well with no problems encountered.

29 August 2023
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Reply from Shuttercraft - Bristol

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Cafe style shutters

The whole process was seamless delivered everything promised. In fact shutters were here earlier than expected. Product excellent. Fitter very efficient tidy and friendly.

7 September 2023
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Reply from Shuttercraft - Bristol

Dear Kim, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

The shutters are brilliant

The blinds are brilliant. Ryan who fitted the shutters was very pleasant, and professional, fitted the shutters expertly . Would recommend shuttercraft, Bristol and Swindon .

16 September 2023
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Reply from Shuttercraft - Bristol

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Extremely pleased.

We were really pleased with the quality and the fitting of our shutters (thank you - Marcus for a professional job). They have transformed our rooms to make modern and spacious.

9 September 2023
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Reply from Shuttercraft - Bristol

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, excellent fitting and customer care.
Thrilled with my shutters they have transformed my lounge, dining area and bedrooms.

8 September 2023
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Reply from Shuttercraft - Bristol

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Chris is straight forward and gave me…

Chris is straight forward and gave me great confidence in the product and Shuttercraft itself.

8 September 2023
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Reply from Shuttercraft - Bristol

Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.
We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Shutter fitting par excellence!

The whole experience was extremely pleasant and hassle free. Choosing the style we liked in the shop,with guidance and advice from Tallulah, the home measurements with Chris,very efficient and helpful with how the shutters would be arranged and fitted . To the fitting by Marcus, done in half a day with the absolute minimum of disruption and mess. Definitely an advantage to take the rubbish removal service. Top notch all round! A great improvement to the look of the windows.

5 August 2023
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Reply from Shuttercraft - Bristol

Dear Allan, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Lovely people to deal with

Lovely people to deal with. Delivered on time and fitted well.

5 August 2023
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Reply from Shuttercraft - Bristol

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Highly Recommended

Extremely happy with our shutters, transformed every room. Excellent service from beginning to end. Our fitter (Ryan) very accommodating, polite and efficient. Would definately use again.
Mr & Mrs Webb

31 July 2023
Unprompted review
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Reply from Shuttercraft - Bristol

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Very pleased with the result

Very pleased with the result, looks fabulous. Marcus was brilliant

8 July 2023
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Reply from Shuttercraft - Bristol

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

No hesitation in recommending

From the moment we met Chris from the Westbury on Trym, Bristol branch, we felt confident we would get the shutters we wanted. He came up with an excellent design that completely met our needs. Communication was good throughout. Fitting was remarkably efficient. We are delighted with our shutters.

8 July 2023
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Reply from Shuttercraft - Bristol

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

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