Shutterly Fabulous® Reviews 4,349

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,835 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and expertise, often highlighting their ability to provide excellent advice and meticulous work during both the measurement and installation processes. People are very satisfied with the quality of the products, describing the shutters as amazing, fabulous, and well-constructed, significantly enhancing the appearance of their homes. The overall service is frequently described as excellent, efficient, and seamless, with many consumers appreciating the smooth user experience from initial inquiry to final fitting. However, some people were dissatisfied with the service, citing issues like long waiting times for products and a general lack of communication. A few other people also felt that the aftercare service was poor, and in some instances, customers reported receiving damaged products or experiencing delays in locating their orders.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the professionalism,... See more

Service

People report positive experiences with service. Customers frequently praise the professionalism and... See more

Product

Users describe positive interactions with product. Customers are delighted with the quality and appearance of... See more

Quality

Consumers find quality to be positive. Many reviewers praise the exceptional quality and craftsmanship of the... See more

User experience

Clients share positive opinions on user experience. Many reviewers describe their overall experience as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish a great experience and even better with the Blue light discount . They look amazing , much better than I envisaged I have a large window , now have many options as I got the... See more

Rated 5 out of 5 stars

Fast , efficient booking service . Chap who came to measure up was fantastic . Didn’t rush me to choose my shutters and explained everything clearly, can’t praise Shutterly fabulous enough and can’t w... See more

Company replied

Rated 5 out of 5 stars

Love the shutters but had to wait quite a long time for them. I think they are made in China (wooden ones) I do recommend you check the lead time properly before paying the ‘quicker’ delivery fee as I... See more

Rated 5 out of 5 stars

I visited John Lewis to book an appointment, this was done within 30 minutes with a Saturday appointment. Greg the consultant was going to be late however we received a phone call to let us know... See more

Company replied


Company details

  1. #4 of 39 best companies in Window treatment store

About Shutterly Fabulous®

Written by the company

As the UK's original shutter experts, we don't just sell shutters; we transform spaces with flair and precision. Since 2002, we've been setting the standard for shutters, with a reputation built on quality, outstanding service, and fabulous value.

From day one, our mission has been simple: to offer expert design advice, a seamless measure-and-install service, and care that goes beyond the final fit. That passion hasn't changed, we've just grown to bring fabulous nationwide.

With a network of local shutter specialists across the UK, we're always close by and ready to help you find the perfect fit for your home. Because when it comes to shutters, no one does it quite like Shutterly Fabulous.

We'll never be out-styled, or out-priced

Written by the company

From us, you can expect passion, precision, and our famous Price Beat Promise. Shop with confidence knowing we won't be beaten on price, because if you find you could have bought your shutters cheaper, right up until installation, we'll refund the difference (and a little extra too!)

10-Year Guarantee

Because when we say Fabulous, we mean it, and guarantee it.

We understand that choosing shutters is a big investment, so we've made it simple to feel confident in your decision. From the moment your shutters are installed, they're protected for an industry leading 10-years.

You'll receive cover for structural integrity, warping, and any significant paint or stain discoloration, because we believe Fabulous should never fade.

Contact info

Promotion box for Shutterly Fabulous®

Shutters Fitted in As Little as 2 Weeks

plus 25% off every order

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Hardwood shutters with hidden rod

Our new shutters (Hardwood with hidden tilt rod) have been installed in two rooms and we could not be happier. Definitely worth the wait. They look fantastic and you can see the quality. We chose the 89mm slat size to achieve optimal light control with a modern look. From start to finish we were in excellent hands of Jac Rider from Shutterly fabulous. He was kind, knowledgeable, on time and worked tidy, quick and efficient with attention to detail. We absolutely recommend him and the service of Shutterly Fabulous and would use them again.

24 April 2026
Unprompted review
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Reply from Shutterly Fabulous®

Thanks so much for such a lovely review! It’s brilliant to hear how happy you are with your hardwood shutters! The hidden tilt rod and 89mm slats are a really stylish choice and clearly paying off in both looks and light control. Jac will be genuinely pleased to read your comments; he puts a lot of care into getting everything just right, so your feedback will mean a lot to him.

Rated 5 out of 5 stars

Lee McGuinness did my onsite survey..he…

Lee McGuinness did my onsite survey..he was punctual, polite and did a through assessment.
So much so I’ve ordered and look forward to them being fitted.
Thanks,
Fiona

21 April 2026
Unprompted review
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Reply from Shutterly Fabulous®

Thanks so much, Fiona! We’re really pleased to hear Lee was punctual, polite, and carried out a thorough survey — he’ll be delighted with the feedback. Great to hear you’ve gone ahead with the order too; we’re looking forward to getting everything fitted for you.

Rated 5 out of 5 stars

Quality shutters with excellent service

Prompt survey and easy to order and make payment.
Good quality for a reasonable price. Look lovely and fitted perfectly.
Fitter was friendly and professional and cleaned up after fitting.

24 April 2026
Unprompted review
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Reply from Shutterly Fabulous®

Thanks for the lovely review! We’re so pleased the whole process was easy and that you’re happy with the end result. A friendly, professional specialist who leaves everything spotless is always a win.

Rated 5 out of 5 stars

5 Star is for Ben (Salesman/Fitter)

5 Star is for Ben (Salesman/Fitter). Very professional, explained everything to us in detail about the product and the procedure, really friendly. Clean and tidy with his work. For the lady in reception I would give 0 stars as it is not professional and really rude when you talk about your client when you have not disconnected the phone. The Lady was very condesending laughing about me with her colleagues. If it was not for Ben I would not have carried out the sale.

A mention that Alex was also really good.

Date was 09/04/2026

24 April 2025
Unprompted review
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Reply from Shutterly Fabulous®

We really appreciate you taking the time to leave a detailed review, and thank you for the 5 stars for Ben. He’ll be delighted to hear your comments about his professionalism and care. We’re very sorry about the experience you had over the phone, that’s not how we want any customer to be treated, and we would like to reassure you this is being looked into and will be addressed.

Thank you for your kinds words for Alex in the office, we will pass this back to him and he is a reflection of the standard we strive for.

Enjoy your fabulous new shutters for many years to come

Rated 5 out of 5 stars

Wonderful and simple experience

Wonderful and simple experience. Nevil looked after us - arriving on time and professionally explaining the options. Arranging the appointments was simple and we were kept up to date throughout. Fitting by Nevil was seamless and we are thrilled with the result. Highly recommended!

23 April 2026
Unprompted review
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Reply from Shutterly Fabulous®

It’s great to hear everything ran so smoothly and that you felt well looked after throughout. Nevil will be chuffed to know his professionalism and attention to detail made such a difference.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, taking extra time to ensure that the shutters ordered would be both pleasing to the eye and practical. The shutters were installed by Sergej Rozin with the same diligence and professionalism. Delighted with the result. Highly recommend.

16 April 2026
Unprompted review
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Reply from Shutterly Fabulous®

Thanks so much for the fantastic review and for recommending us! We’re really pleased you’re happy with both the look and practicality of your shutters. Taking the time to get everything just right is so important, so it’s great to hear that came through. Sergej will be delighted with your kind words about his installation work too.

Rated 5 out of 5 stars

Fantastic end to end experience

Joe provided a very professional job of measuring up to fitting the shutters in our bay window. Arrived on time, just got on with the fitting and took all the packaging away and cleaned up afterwards! Would recommend without hesitation to others.

7 April 2026
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Reply from Shutterly Fabulous®

We’re really pleased your bay window shutters were measured and fitted so smoothly. Joe will be delighted to hear your feedback, he always aims to be punctual, efficient, and leave everything spotless. Great to hear you’d recommend us too!

Rated 5 out of 5 stars

After we had the measurements and…

After we had the measurements and quotation prior to fitting due to building works at our property we messed everybody around several times. However the communication and service was fantastic. One the day of fitting Bradley Pilsworth was on time efficient and polite explaining everything involved. He was very professional and importantly clean and tidy.
Great service Thank You

23 April 2026
Unprompted review
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Reply from Shutterly Fabulous®

We know building projects can be a bit of a moving target, so we’re happy we could work around that for you. Bradley will be delighted to hear he made a great impression with his punctual, tidy, and professional approach.

Rated 5 out of 5 stars

Excellent

Excellent, Joe Calcot was very professional, the shutters and the installation were of the highest quality

22 April 2026
Unprompted review
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Reply from Shutterly Fabulous®

Thanks you for your review! We’re so glad everything met your expectations. Joe will really appreciate the shoutout, he always works hard to deliver a smooth, high-quality finish.

Rated 5 out of 5 stars

Another happy customer

I am am very happy with my new shutters, which finish off my bedroom beautifully. The quality of the product is excellent and Nevil was a very nice chap who made the whole process of choosing styles and fitting them very easy and enjoyable.

22 April 2026
Unprompted review
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Reply from Shutterly Fabulous®

We really appreciate your kind words, thank you! So glad the shutters have finished your bedroom perfectly and that you were happy with both the product and service. Nevil will be pleased to know he made the experience so straightforward for you.

Rated 5 out of 5 stars

Exceeded expectations

Professional, punctual and courteous.
I’m delighted with the result. Shutters are beautiful.

20 April 2026
Unprompted review
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Reply from Shutterly Fabulous®

Thanks for the 5 stars! We really appreciate your kind words. Professional, punctual, courteous and a result you love, that’s exactly what we aim for.

Rated 5 out of 5 stars

From start to finish we had excellent…

From start to finish we had excellent service. The information and advice we received on the initial visit from Reshad Allymamod was enlightening. When Reshad and Spencer came to fit the shutters a few weeks later everything again was smooth process. They organised themselves well and installed all the shutters in a day as promised. They also cleaned up and removed all the packaging. What can I say but brilliant service from Reshad and Spencer

15 April 2026
Unprompted review
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Reply from Shutterly Fabulous®

What a fantastic review — thank you! We’re really pleased you had such a smooth experience from start to finish. Reshad and Spencer make a great team, and it’s great to hear they kept everything organised, efficient, and finished in a day as promised. Enjoy your new shutters!

Rated 5 out of 5 stars

Thank you Josh 😃

Josh was such a lovely person and excellent at his job. He made sure the blinds fitted in our dinning room large bay windows were perfect which look amazing. He took his time and cleared up too by hoovering where he had worked! Josh thank you for your professionalism and for being so polite, patient and caring. Will get more of our windows done now!! Thank you 😃

21 April 2026
Unprompted review
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Reply from Shutterly Fabulous®

Thanks so much for the amazing review! Josh will be absolutely delighted to read this. He takes real pride in making sure everything is spot on, so hearing the blinds look amazing in your bay windows will make his day. And bonus points for the tidy-up too! Leaving things spotless is all part of the service! We’ll look forward to helping with the rest of your windows soon.

Rated 5 out of 5 stars

Manuel phoned to say he would be late…

Manuel phoned to say he would be late problems with a previous job.
He was very nice and helpful. We loved the product paid deposit. Looking forward to getting them fitted.

5 April 2026
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Reply from Shutterly Fabulous®

Thanks so much for the lovely review! We really appreciate your understanding, and we’re glad Manuel kept you updated. Great to hear you loved the product too! We can’t wait to return to install your fabulous new shutters

Rated 5 out of 5 stars

Was not sure whether to have shutters…

Was not sure whether to have shutters on n my conservatory but a representative came and went through the whole process with me and showed me many options. He also came and fitted them, they look great and a great job done by Mike Malhan. Great job.

4 April 2026
Unprompted review
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Reply from Shutterly Fabulous®

Really appreciate your kind words! Choosing shutters for a conservatory isn’t always straightforward, so we’re pleased Mike helped you feel confident in your decision. Having the same person guide you through the choices and then fit them too makes the whole process so much easier, and we’re thrilled you love the final result!

Rated 5 out of 5 stars

Good experience

First class service so far - quick response early appointment. Kept in touch re appointment arrival. Representative knowledgeable and very pleasant - not pushy

5 April 2026
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Reply from Shutterly Fabulous®

What a great review! We like to keep things quick, friendly, and completely pressure-free… because nobody enjoys the hard sell. Delighted you felt well looked after!

Rated 5 out of 5 stars

Excellent shutters

Quality of the shutters and installation was fantastic. Greg did a great job - very polite and informative.

20 April 2026
Unprompted review
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Reply from Shutterly Fabulous®

What a lovely review, thank you! We are delighted to hear you’re happy with both the shutters and the installation. Greg always goes the extra mile, so we’ll be sure to pass this on to him.

Rated 5 out of 5 stars

What a great product and a brilliant…

What a great product and a brilliant service! We saw these blinds in John Lewis and liked their quality. Josh Glover (a lovely guy) came out to measure & gave us a good price. He explained that they would take about 12 weeks to come, & that he would come & install them when they arrived. True to his word, 12 weeks later he came to install & he has done an amazing job! They look fabulous and they are really excellent quality.
The company has given a great service from start to finish. Can’t thank Josh Glover more!

20 April 2026
Unprompted review
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Reply from Shutterly Fabulous®

Hi Sharon,

Thank you so much for your wonderful review. We’re delighted to hear how pleased you are with both the quality of the shutters and the service you received from start to finish.

It’s especially lovely to read your kind words about Josh Glover. We’re glad he was able to guide you through the measuring and pricing clearly, set the right expectations, and then deliver exactly as promised with the installation. We’ll be sure to pass your feedback on to him — it will mean a great deal.

Thank you again for choosing Shutterly Fabulous and for taking the time to share your experience.

Kind regards,
Shutterly Fabulous

Rated 5 out of 5 stars

Ken was great at taking me through the…

Ken was great at taking me through the details. Very efficient, polite and knowledgeable. Looking forward to getting my shutters now !

13 April 2026
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Reply from Shutterly Fabulous®

Hi Jeremy.,

Thank you for your lovely review. We’re really pleased to hear that Ken took the time to guide you through the details so clearly and that you found him efficient, polite, and knowledgeable.

It’s great to know you’re feeling confident and looking forward to your shutters being fitted — we can’t wait to complete the next step for you.

Kind regards,
Shutterly Fabulous

Rated 5 out of 5 stars

Great Company

We have just had our third lot of shutters fitted and installed by Ben and are over the moon with the result. From quoting all the way through to installation, the communication was great and Ben’s work is again to an excellent standard. Would recommend to anyone.

17 April 2026
Unprompted review
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Reply from Shutterly Fabulous®

Hi Jason,

Thank you so much for your fantastic review. We’re delighted to hear that you’re over the moon with your third set of shutters and that the whole experience, from quoting through to installation, was so positive.

It’s great to know that Ben’s workmanship and communication once again met such a high standard — we’ll be sure to pass your kind feedback on to him. Thank you for your continued trust in Shutterly Fabulous and for recommending us to others.

Kind regards,
Shutterly Fabulous

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