Shutterly Fabulous® Reviews 4,347

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,835 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and expertise, often highlighting their ability to provide excellent advice and meticulous work during both the measurement and installation processes. People are very satisfied with the quality of the products, describing the shutters as amazing, fabulous, and well-constructed, significantly enhancing the appearance of their homes. The overall service is frequently described as excellent, efficient, and seamless, with many consumers appreciating the smooth user experience from initial inquiry to final fitting. However, some people were dissatisfied with the service, citing issues like long waiting times for products and a general lack of communication. A few other people also felt that the aftercare service was poor, and in some instances, customers reported receiving damaged products or experiencing delays in locating their orders.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the professionalism,... See more

Service

People report positive experiences with service. Customers frequently praise the professionalism and... See more

Product

Users describe positive interactions with product. Customers are delighted with the quality and appearance of... See more

Quality

Consumers find quality to be positive. Many reviewers praise the exceptional quality and craftsmanship of the... See more

User experience

Clients share positive opinions on user experience. Many reviewers describe their overall experience as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish a great experience and even better with the Blue light discount . They look amazing , much better than I envisaged I have a large window , now have many options as I got the... See more

Rated 5 out of 5 stars

Fast , efficient booking service . Chap who came to measure up was fantastic . Didn’t rush me to choose my shutters and explained everything clearly, can’t praise Shutterly fabulous enough and can’t w... See more

Company replied

Rated 5 out of 5 stars

Love the shutters but had to wait quite a long time for them. I think they are made in China (wooden ones) I do recommend you check the lead time properly before paying the ‘quicker’ delivery fee as I... See more

Rated 5 out of 5 stars

I visited John Lewis to book an appointment, this was done within 30 minutes with a Saturday appointment. Greg the consultant was going to be late however we received a phone call to let us know... See more

Company replied


Company details

  1. #4 of 39 best companies in Window treatment store

About Shutterly Fabulous®

Written by the company

As the UK's original shutter experts, we don't just sell shutters; we transform spaces with flair and precision. Since 2002, we've been setting the standard for shutters, with a reputation built on quality, outstanding service, and fabulous value.

From day one, our mission has been simple: to offer expert design advice, a seamless measure-and-install service, and care that goes beyond the final fit. That passion hasn't changed, we've just grown to bring fabulous nationwide.

With a network of local shutter specialists across the UK, we're always close by and ready to help you find the perfect fit for your home. Because when it comes to shutters, no one does it quite like Shutterly Fabulous.

We'll never be out-styled, or out-priced

Written by the company

From us, you can expect passion, precision, and our famous Price Beat Promise. Shop with confidence knowing we won't be beaten on price, because if you find you could have bought your shutters cheaper, right up until installation, we'll refund the difference (and a little extra too!)

10-Year Guarantee

Because when we say Fabulous, we mean it, and guarantee it.

We understand that choosing shutters is a big investment, so we've made it simple to feel confident in your decision. From the moment your shutters are installed, they're protected for an industry leading 10-years.

You'll receive cover for structural integrity, warping, and any significant paint or stain discoloration, because we believe Fabulous should never fade.

Contact info

Promotion box for Shutterly Fabulous®

Shutters Fitted in As Little as 2 Weeks

plus 25% off every order

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Wonderful service from Mike Malhan

Our installer Mike Malhan was absolutely wonderful, he took his time with the initial enquiry and through the installation process, amazing. We are really pleased with the shutters and thanks Mike.

18 May 2026
Unprompted review
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Reply from Shutterly Fabulous®

Hi Gary, thank you for your feedback; we strive to provide an unrivalled service at all times and Mike will be thrilled to hear he has done just that!

Enjoy your fabulous new shutters!

Rated 5 out of 5 stars

Representative was on time and…

Representative was on time and explained different shutter options.

5 May 2026
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Reply from Shutterly Fabulous®

Hi Michael, thank you for your feedback.

We are glad you had a positive experience and hope you enjoy your new shutters.

Rated 5 out of 5 stars

Fantastic service.

Fast , efficient booking service . Chap who came to measure up was fantastic . Didn’t rush me to choose my shutters and explained everything clearly, can’t praise Shutterly fabulous enough and can’t wait for my new shutters to be installed 🤩 .so excited .

14 May 2026
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Reply from Shutterly Fabulous®

Hi Jane, this is amazing feedback, thank you so much!

We are thrilled you had a positive experience and we will let the specialist who visited you know how impressed you were!

Rated 5 out of 5 stars

Love the shutters but had to wait quite…

Love the shutters but had to wait quite a long time for them. I think they are made in China (wooden ones) I do recommend you check the lead time properly before paying the ‘quicker’ delivery fee as I do feel cheated in this regard. Lee Mcguinness however did a great job fitting and I am very pleased with the final look, having taken his advice.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Job

We would just like to say how helpful and considerate Matthew Hulson has been in both the quoting phase and installation phase, the shutters look great.
Thank you Matthew for all your hard work

18 May 2026
Unprompted review
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Reply from Shutterly Fabulous®

Hi Susan, thank you for taking the time to leave such a positive review! We will of course make sure our wonderful Matthew knows just how happy you are with the service.

Enjoy your new shutters and have a fabulous day!

Rated 5 out of 5 stars

I would highly recommend Shutterly Fabulous

Our shutters were fitted today by Maciej Wezowski and what a lovely job he’s done.
The shutters are white hardwood. They are very good quality, made to measure and very flexible in the way they open. They let in lots of light and also shut out a lot when you close them.
Maciej has been so cheerful and positive all day and really put a shift in carefully making sure every detail is spot on. He really cares about his work.

18 May 2026
Unprompted review
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Reply from Shutterly Fabulous®

Hi Fiona, this is wonderful feedback, thank you for letting us know! We will make sure Maciej is told how positive an experience he provided.

Enjoy your fabulous new shutters.

Rated 5 out of 5 stars

Reshad Allymamod was our designer and…

Reshad Allymamod was our designer and our fitter and was excellent at every stage of the process! Any conversations I had with Head Office were also very easy. I would absolutely recommend Shutterly Fabulous. Great product and Great service!

17 May 2026
Unprompted review
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Reply from Shutterly Fabulous®

Hi Claire, thanks for taking the time to leave a review. We are thrilled your experience throughout the whole process was positive and we will feed this back to Reshad as well.

Have a great day and enjoy your new shutters!

Rated 5 out of 5 stars

Stuart

Stuart, the fitter from Shutterly Fabulous lived up to the company’s name. He was fabulous from start to finish. He is one of the senior fitters and instructors for the company so we were lucky to have such an experienced and skilled person to measure up, advise and complete the fitting. As it turned out he admitted that it was ‘a bit of a challenge’ as our windows were not quite square as the building is about 150 years old. Good job we got a bespoke service from Shutterly Fabulous or it might have been a bodge job! Stuart even had to readjust the frames after fitting as the louvres were catching on the window frame. All done with a smile and no fuss. Left the place tidy and said he’d enjoyed the challenge of the job. Recommend this company unreservedly. Matthew & Fiona C, Cellardyke, Fife

18 May 2026
Unprompted review
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Reply from Shutterly Fabulous®

Thank you Matthew and Fiona for your wonderful feedback, this is exactly what we like to hear!

This also shows how effective our bespoke service is as it eliminates any potential surprises, especially in cases like these.

Stuart will be over the moon with your review; thanks again and enjoy your fabulous new shutters!

Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish with our shutter installation. Mike Malhan was professional, informative, and meticulous throughout the measuring, quoting, and final fitting process.

Muhammed

11 May 2026
Unprompted review
Shutterly Fabulous® logo

Reply from Shutterly Fabulous®

Hi Muhammed, thank you so much for your positive feedback. We are very happy that you are pleased with our service and hope you enjoy your fabulous new shutters!

Thanks again and have a great day.

Rated 5 out of 5 stars

Nick Fenemore did a brilliant job…

Nick Fenemore did a brilliant job installing our shutters & left everything clean & tidy afterwards. We are delighted with our new shutters. Thank you!

15 May 2026
Unprompted review
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Reply from Shutterly Fabulous®

Hi Linda, thank you so much for taking the time to leave this lovely review.

We are so glad you're delighted with your fabulous new shutters!

Thanks again and have a great day.

Rated 5 out of 5 stars

I cannot recommend Shutterely Fabulous…

I cannot recommend Shutterely Fabulous highly enough! From the very first enquiry right through to the final installation, the entire process was seamless, professional, and incredibly well organised. Every step felt smooth and stress-free, and the level of communication throughout was excellent.
The shutters themselves are simply stunning and have completely transformed every room in my home. They look elegant, stylish, and beautifully finished.
Machin, who fitted the shutters, was absolutely wonderful — so polite, friendly, respectful, and professional throughout.

20 March 2026
Unprompted review
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Reply from Shutterly Fabulous®

Hi Jacquie, thank you for leaving such a positive review, this is very much appreciated.

We are thrilled your experience was just as fabulous as it should be and will ensure your specialist is made aware just how happy you are with everything.

Thanks again and have a great day!

Rated 5 out of 5 stars

Representative was polite

Representative was polite, knowledgeable and very helpful. Presented with no fuss quote,no hard sell,just presented the facts. Follow up call, friendly and patient.

14 May 2026
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Reply from Shutterly Fabulous®

Hi Marie, we are very happy you had a great experience with us so far and rest assured this will continue throughout the process!

Thank you for taking the time to leave this review and have a great day.

Rated 5 out of 5 stars

Very efficient

Very efficient, great price and value. Lovely customer service. Would recommend.

5 May 2026
Unprompted review
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Reply from Shutterly Fabulous®

Hi Catherine, thank you so much for your positive feedback, it is very much appreciated.

Rated 5 out of 5 stars

Absolutely delighted with my new…

Absolutely delighted with my new shutters, I knew exactly what I wanted so when Nevil came to measure up, he wasn’t with me too long, no trying to show me alternatives t my choice, which is exactly what I like, no pushy salesperson.
Nevil fitted my new shutters, they look amazing, was happy to let Nevil get on with the job.
Rooms were left neat and tidy.
Thank you Nevil and Shutterly Fabulous!

11 May 2026
Unprompted review
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Reply from Shutterly Fabulous®

Hi Lesley, you are most welcome and thank you too for your wonderful feedback!

We are so thrilled you are happy with your fabulous new shutters.

Thanks again and have a great day!

Rated 5 out of 5 stars

Happy customer

Good communication and timeline as detailed. Shutters are great. Fitted by Lee McGuiness who arrived on time, was a tidy worker and answered all questions when measuring for the shutters.

8 May 2026
Unprompted review
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Reply from Shutterly Fabulous®

Hi there, thank you so much for leaving this positive review, it really does mean a lot to us and Lee will be informed just how happy you are!

Rated 5 out of 5 stars

Very professional

Very professional. Lovely choice of colours and styles. Very helpful, polite and friendly adviser who assisted me with my choice. Excellent quality and reasonably priced. Would recommend this company. Looking forward to taking delivery of my new Shutters. Will buy again.

14 May 2026
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Reply from Shutterly Fabulous®

Hi Glynis, thank you so much for this wonderful feedback, it really does mean a lot to us.

Have a great day!

Rated 5 out of 5 stars

Shutterly Fabulous

My shutters were fitted yesterday by Aaron who was professional, courteous and friendly. Nothing was too much trouble, his attention to detail was excellent. Thanks Aaron.

15 May 2026
Unprompted review
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Reply from Shutterly Fabulous®

Hi there, thank you so much for this lovely review! We will make sure Aaron is told exactly how happy you are with everything. Enjoy your fabulous new shutters and have a great day!

Rated 5 out of 5 stars

We are very happy with our shutters

We are very happy with our shutters! The house has been transformed.
From the initial vist Mike Malhan was professional, expert and provided a five star experience.
The customer service was excellent, would highly recommend.
Thanks again Mike!

28 February 2026
Unprompted review
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Reply from Shutterly Fabulous®

Hi Martin, this is wonderful feedback, thank you so much!

We will make sure Mike is fully aware of how great his service has been and we hope you enjoy your fabulous new shutters!

Thanks again and have a great day.

Rated 5 out of 5 stars

Shutters with Style with beauty

Found this company by accident with them not being from the northeast, whilst checking around for new shutters for the front room 5 bay window, looking at friends & famliy's shutters we got quotes and seen many designs but they didn't quite fit what style we wanted to work around the window openers.out of the blue proberbly the phone or alexa listening in on our conversations Shutterlyfabulous.com popped up on the wifes phone which put us in touch and Colin the fitter called round , explaining what we wanted he went through the styles, colours , openings and slat designs and giving his opion which was welcomed and we agreed our style no pressure at all and agreed the price, told us it would be 12wks wait ...and it was , they where fitted on the 15/05/26 and we are over the moon with the quality and fitting service by Colin (col) a pleasent friendly guy highly recommend the company and our fitter.

15 May 2026
Unprompted review
Shutterly Fabulous® logo

Reply from Shutterly Fabulous®

Hi there, we are so glad we are able to give you the fabulous service we are famous for, and will make sure Colin is aware of just how great a job he did!

Thanks for taking the time to leave this lovely review!

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