One star is way too much for this rating! My originating flight was delayed which caused me to miss my connection in Charlotte and therefore my Shuttlefare pickup in Fort Lauderdale. No one answe... See more
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Booked a round-trip van transportation between airport and hotel. Pickup from airport went very well and we were happy. However, for the return, the van never showed up, no texts/emails about cance... See more
Haven't ridden yet (that's next month!), but the on-line reservation process was straightforward & easy. It's nice to know that we have a ride secured, after a long day of travel to an airport that w... See more
Fantastic service and communication. We utilized the site last minute before our departing flight. Our pick up person at our destination airport couldn’t make it because our flight had been delayed. S... See more
Company details
Information provided by various external sources
ShuttleFare.com AIRPORT SHUTTLE SERVICE - Compare shuttle rates for more than 65 US Airports. Now offering SuperShuttle Blue Van service.
Contact info
220 Old Boston Post Rd, 06475, Old Saybrook, United States
- 8008514528
- customerservice@shuttlefare.com
- shuttlefare.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Help is available
During the request, I signed up for the future. When I completed the request, failed to notice that the arrival date was wrong/changed. The toll free number worked and ’Rachel’ was able to arrange a last minute ride to our hotel.
Seamless for us, but greatly appreciated.
MG
This is what a late night pickup and…
This is what a late night pickup and drop-off at an Airport is all about; stress free, courteous drivers and getting to the destination safely. Thank you.
Our driver, Jabril, was great!
Jabril showed up right on time and was very professional and cordial. He was very friendly and great to talk to. He got us to our destination safely and within a reasonable time due to heavy traffic.
Thank you Jabril!
Easy booking and affordable prices
Your booking process was very easy and your price was awesome!
Unteliable
Sent me a confirmation email including a name and phone number for a driver who told us we had no reservations after charging me. No driver showed up! Left 10 people stranded. Absolutely nothing was done to help and they told me they couldn’t do anything to help only offered a refund. Do not trust this company at all with your rides
Great Ride with Rex !
A helpful end to a long journey!
After a problematic day of travel (24 hours door to door)I was very grateful for shuttle fare. I booked a few hours in advance for a pick up at the airport. It was quick and easy to book, all was quick and painless! Highly recommended
A ride with professionals
I am glad to have such a wonderful ride experience at the airport with a professional and poilte driver. The serviuce was on time, the crew contacted me since boarding on flight till claiming my bag to make sure I will have a smooth pick up.
Quick and simple
Shuttle with ease
Easy to schedule online; secure verification method and communication with driver. Was picked up promptly after scheduled and to my hotel in a timely manner. I would use this service again!
Fast and Easy
The website is easy to use and explains everything clearly. Price is clearly displayed and no hidden fees.
Shuttlefare website
Shuttlefare sign up and use was clear, quick and easy. especially, it was successful!
Our visitor thought the driver was very…
Our visitor thought the driver was very attentive and the whole experience was excellent
Great ride
Beside having to find out what type of a car that we were getting in, the driver was excellent, very safe and gave us some places to see.
Website was user-friendly
Website was user-friendly, and when I called to ask some questions they were knowledgeable. The ride to and from the airport can be flexible and there is a number to call if anything changes.
Really loved the communication
Really loved the communication. That’s really important to me as our flight was canceled.Your staff is excellent in keeping track of my flight and being prompt upon arrival. I will definitely use you again and refer you to others. Thanks again for your service.
Excelent experience
The driver, Ishmael, was excelent. He arrived on time and he drove us safely under unfavorable conditions (continuous rain)....
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